Processing Times


Admissions processing times
Status Processing time
(business days)
Completed application review 1-3

Financial Aid

Financial Aid processing times
Document Processing time
(business days)
Institutional aid applications (i.e., scholarships) 5-7
Receipt of 2023-24 FAFSA  3-5
Receipt of 2024-25 FAFSA  3-5
Documents (logged in Required Documents) 1-3
Loan documents (logged in Required Documents) 1-2
23-24 Self-Service MyAward loan modifications 3-5
24-25 Self-Service MyAward loan modifications 10-12
Consortium agreements 5-7
Email inquiries 2-4
2023-24 verification 5-7
2023-24 loan requests 5-7
2023-24 Self-Service MyAward 3-5
2023-24 special file reviews (special consideration, dependency override, etc.) 7-10
2024-25 verification 5-7
2024-25 loan requests 12-15
2024-25 Self-Service MyAward 10-12
2024-25 special file reviews (special consideration, dependency override, etc.) 10-12

Center for Student Success

Office of the Registrar

Office of the Registrar processing times
Document Processing time
(business days)
Change of name 3-5
Diploma Shipping 35-40
Degree posting 20-30
Diploma re-order 7-10
Online course withdrawal 1
Loan deferment forms 3-5
Transcript request 1-2
Enrollment verification forms 3-5
Change of degree program 14
Transcript evaluation (Official and Precursory) 1-3
Graduation Application 3

Ousley Family Veterans Service Center

Ousley Family Veterans Service Center (Online and Residential Campus students only)
Document Processing time
(business days)
Request of Certification (Required each term) 2-5

Change of Location forms will now be completed through the student's local advisor. Please contact location for specific turnaround time.

because a future built by you is a future built for you.

Too many people have been made to feel that higher education isn’t a place for them— that it is someone else’s dream. But we change all that. With individualized attention and ongoing support, we help you write a new story for the future where you play the starring role.