Effective: Late Spring 8-Week, 2017/2018

CISS 390: Global Information Systems Management

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  Course Description

Introduction to global information systems management issues associated with culture, politics, and geo-economics, international IS standards and regulations, outsourcing and off-shoring. Course meets Multicultural graduation requirement.


Prerequisite: junior standing

Proctored Exams: Midterm and Final



  Textbooks

Required

  • Laudon, Kenneth C., and Jane P. Laudon. (2018). Management Information Systems: Managing the Digital Firm (15th). Harlow, England: Pearson.
    • [ISBN-9780134639710]

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.

  Course Overview

CISS 390 enables you to take a look at relevant and contemporary trends in Global Information Systems Management. 

The course involves a detailed examination of global business today, global E-business and collaboration, IT infrastructure, emerging technologies, securing information systems, and managing global systems while taking into account individual differences in culture and technology between countries. 

A careful analysis of the role that information systems play in the global enterprise is considered.

  Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.

  Course Learning Outcomes

  1. Identify best practices for managing information systems in a global context.
  2. Conduct a cost-benefit analysis of decisions involving outsourcing or offshoring.
  3. Identify strategies for managing global e-commerce.
  4. Compare and contrast the process of technology adoption in different countries.
  5. Compare and contrast information cultures across countries.

  Grading

Grading Scale

Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
D 600-699 60-69%
F 0-599 0-59%

Grade Weights

Assignment Category Points Percent
Discussions (16) 160 16%
Dropbox Assignments (6) 300 30%
Term Project (4) 160 16%
Quizzes (6) 180 18%
Midterm Exam 100 10%
Final Exam 100 10%
Total 1000 100%

  Schedule of Due Dates

Week 1

Assignment Points Due
Introduction Discussion -- Wednesday/Sunday
Discussion 1 10
Discussion 2 10
Dropbox Assignment 1 50 Sunday
Quiz 1 30

Week 2

Assignment Points Due
Discussion 3 10 Wednesday/Sunday
Discussion 4 10
Dropbox Assignment 2 50 Sunday
Quiz 2 30
Term Project: Part 1 40
Proctor Information N/A

Week 3

Assignment Points Due
Discussion 5 10 Wednesday/Sunday
Discussion 6 10
Dropbox Assignment 3 50 Sunday
Quiz 3 30

Week 4

Assignment Points Due
Discussion 7 10 Wednesday/Sunday
Discussion 8 10
Term Project: Part 2 40 Sunday
Midterm Exam 100

Week 5

Assignment Points Due
Discussion 9 10 Wednesday/Sunday
Discussion 10 10
Dropbox Assignment 4 50 Sunday
Quiz 4 30

Week 6

Assignment Points Due
Discussion 11 10 Wednesday/Sunday
Discussion 12 10
Dropbox Assignment 5 50 Sunday
Quiz 5 30
Term Project: Part 3 40

Week 7

Assignment Points Due
Discussion 13 10 Wednesday/Sunday
Discussion 14 10
Dropbox Assignment 6 50 Sunday
Quiz 6 30

Week 8

Assignment Points Due
Discussion 15 10 Wednesday/Saturday
Discussion 16 10
Term Project: Part 4 40 Thursday
Final Exam 100 Saturday
Total Points: 1000

  Assignment Overview

Discussions

There will be an Introduction Discussion, which is not graded, due on Sunday (11:59 p.m. CT) in Week 1. There will be two graded discussion topics each week, worth 10 points each, for a total of 160 points, or 16% of the final grade. You should respond to each question by Wednesday (11:59 p.m. CT) in at least 200 words. Discussion responses should be reflective of original and critical thinking. All postings should drive the class discussion and be in alignment with the relevant learning objectives. Responses should use examples from pertinent resources to support the opinions they express. Each discussion is set so that you post your original thoughts before reading the posts of your classmates. Citations, where necessary, should be in APA format. You must also respond to two of your peers’ postings by Sunday (11:59 p.m. CT). Responses should be at least 100 words in length. You should examine discussions from every angle and craft responses pointing out considerations that were not considered in the initial post or add remarks that might supplement existing commentary. Responses should further conversation, add value, and move discussion forward.

Dropbox Assignments

Dropbox assignments will require students to analyze case studies provided in the textbook. There are 6 Dropbox Assignments worth 50 points each, for a total of 300 points, or 30% of the final grade. Each Dropbox Assignment should be at least 1000 words, and written in APA format. Each assignment is due on Sunday of the assigned week (11:59 p.m. CT).

Term Project

The projects should be written in a professional manner, as if they were being submitted to senior management. The reflective analysis should be written as an academic paper, follow the APA style guide, and cite at least (3) three sources. At least one of the resources must be from an academic journal. The term project is worth 160 points and is divided into four parts, each worth 40 points.

Mentioned below is the description of the term project:

XYZ Corp produces cutting-edge computer software that facilitates the efficient rollout of web services design for small and mid-range companies. Because the company is riding a wave of market share momentum, XYZ has decided to expand into international markets. XYZ has hired you to manage the IT operations in international countries. The company’s leadership is very concerned about unnecessary redundancy in their IT systems, while insisting that a back-up site be available as a failover in case the main site goes down. In addition, they want the websites redesigned for each new international Market. As part of your job, you must complete four deliverables that follow this project through the system development life cycle (SDLC) in international markets. You are to include your strategies and tactics for “internationalizing” XYZ’s systems.

The four (4) parts of the project should be submitted in the appropriate Dropbox Folders in Weeks 2, 4, 6, and 8.

In Weeks 2, 4, and 6, the submission is due on Sundays by 11:59 p.m. CT; in Week 8, however, the submission is due on Thursday by 11:59 p.m. CT. Please see weekly requirements for specific questions that need to be answered.

Quizzes

There are six (6) quizzes during the course of the eight (8) weeks, worth 30 points each. They are due on Sundays of Weeks 1, 2, 3, 5, 6, and 7 by 11:59 p.m. CT. Each quiz consists of 10 MCQs and Short-answer questions. The quizzes cover the chapters from the weekly readings. You will have 20 minutes to complete the quiz and once the quiz is started, it cannot be stopped. Each quiz may only be attempted once. The quizzes will be activated on Wednesdays at 12:01 a.m. CT and will remain open until Sundays, 11:59 p.m. CT of the assigned weeks. If they are not taken by the deadline, you cannot make up for it. They can be accessed in the Quizzes area of the course.

Exams

There are 2 exams in this course: The Midterm Exam and the Final Exam. Both of them are closed note/book proctored exams. Students must submit the Proctor Information to the appropriate Dropbox by the end of Week 2. The Midterm Exam is designed to evaluate your ability to synthesize and apply materials covered in Weeks 1 through 4. The Final Exam is designed to evaluate your ability to synthesize and apply materials covered in Weeks 5 through 8. Each exam consists of 50 True/False and Multiple-Choice Questions, and is worth 100 points each. You have 2 hours to complete each exam in one (1) attempt. Each Columbia College site has its own hours and methods for handling proctoring. Both exams open on Monday of the week assigned (12:01 a.m. CT). The Midterm Exam closes on Sunday (11:59 p.m. CT) of Week 4, and the Final Exam closes on Saturday (11:59 p.m. CT) of Week 8.

  Course Outline

Click on each week to view details about the activities scheduled for that week.

Readings
  • Management Information Systems  
    • Chapter 1: “Information Systems in Global Business Today”
  • Smart Reads
    • “The Global Workforce: Challenge or Asset?”
    • “Gartner Says Worldwide IT Spending is Forecast to Grow .6 Percent in 2016”
Introduction Discussion

Take a moment to introduce yourself to the class, your interests, and what you hope to gain from this course. 

This discussion is not graded, but encouraged as you will be working together over the next eight weeks.

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 1

Why are information systems so important for running and managing a business today, with regards to the following? 

  • Globalization
  • Competition
  • Open markets

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 2

Describe some of the issues that should be contemplated before designing and implementing a global information system.  How does the global IT workforce differ from the domestic IT workforce, with regards to the following? 

  • Initial Cost
  • Personnel
  • Maintenance costs
  • Benefits

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Dropbox Assignment 1

Complete the Are Farms Becoming Digital Firms case study (pp. 34-37). Analyze the case in a way that answers the five study questions on page 37.

Submit your analysis to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Quiz 1

Quiz 1 will cover the readings and Instructional Materials from Week 1.  It will consist of 10 multiple-choice and short answer questions.  You will have 20 minutes and 1 attempt to complete the quiz.

The quiz will open at 12:01 am CT on Wednesday.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Readings
  • Management Information Systems  
    • Chapter 2: “Global E-Business and Collaboration” (Sections 2.1 – 2.2)
  • Smart Reads
    • “Global Strategic Alliances: Advantages and Disadvantages”
    • “Today’s Enterprise Collaboration Landscape: Cloudy, Social, Mobile”
Discussion 3

What collaboration and cooperation obstacles are present in a global setting that would impede the proper rollout of a given information system across many countries, with regards to the following?

  • Distance
  • Alignment of objectives
  • Turf wars
  • Language
  • Culture

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 4

Describe what is meant by “the Internet.”  How does the Internet differ from the Worldwide Web?  What is meant by intranets and extranets? 

Discuss and give an example of how multinational corporations might most effectively use each of the following technologies:

  • The Internet, which includes email, instant messaging, etc.
  • WWW
  • Intranet
  • Extranet

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Dropbox Assignment 2

Complete the New Systems Help Plan International Manage Its Human Resources case study on pages 52-53 and answer the five study questions on Page 53.

Submit your analysis to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Quiz 2

Quiz 2 will cover the readings and Instructional Materials from Week 2.  It will consist of 10 multiple-choice and short answer questions.  You will have 20 minutes and 1 attempt to complete the quiz.

The quiz will open at 12:01 am CT on Wednesday.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Term Project: Part 1

Complete the below mentioned components of the Term Project. For specific instructions refer to the Term Project Expectations section.

  • List the requirements of proposed system
  • Define the scope of the project
  • Develop a proposal for rolling IT offshore
  • List the constraints
  • Predict what success will look like

Submit your responses to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Proctor Information
Submit your proctor form to the appropriate Dropbox folder by the end of the week. Remember to “Save” the form before placing it in Dropbox. See the Content area for more information.
Readings
  • Management Information Systems  
    • Chapter 2: “Global E-Business and Collaboration” (Sections 2.3 – 2.4)
  • Ted Talk: The Next Web
  • Smart Reads
    • “How Technology Has Changed Workplace Communication”
Discussion 5

What tools and techniques could be employed to jointly develop an information system that will be used in several countries? Discuss the following points:

  • Email and IM
  • Wikis
  • Virtual Worlds
  • Collaboration and Social Business Platforms

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 6

Discuss the implications of poor global information systems management on the following:

  • Money
  • Time
  • Energy
  • Political capital

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Dropbox Assignment 3

Complete the Social Business:  Full Speed Ahead or Proceed with Caution? case study on pages 73-75. Analyze the case in a way that answers the three study questions on page 75.

Submit your analysis to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Quiz 3

Quiz 3 will cover the readings and Instructional Materials from Week 3.  It will consist of 10 multiple-choice and short answer questions.  You will have 20 minutes and 1 attempt to complete the quiz.

The quiz will open at 12:01 am CT on Wednesday.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Readings
  • Management Information Systems  
    • Chapter 5: IT Infrastructure and Emerging Technologies Collaboration
  • Ted Talk: The Accelerating Power of Technology
Discussion 7

What is meant by Moore’s Law? What is meant by the Law of Mass Storage? What are the implications of these laws in reducing costs and improving performance?

Your answer must take the following into consideration:

  • Similarities and differences between Moore’s Law and Law of Mass Storage
  • Discussion of costs
  • Discussion of benefits
  • Pitfalls

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 8

What is meant by “cloud computing”? How can working in “the cloud” assist the multinational enterprise?

Your answer must take the following into consideration:

  • Description of how “cloud” is set up
  • Benefits of cloud

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Term Project: Part 2

Complete the below mentioned components of the Term Project. For specific instructions refer to the Term Project Expectations section.

  • List the language, cultural, and technical challenges of international markets in general
  • Devise strategies to overcome said challenges
  • Develop a timeline for rollout
  • Create entity-relationship diagrams along with explanations

Submit your responses to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Midterm Exam

The Midterm Exam is a proctored exam and it covers material from Weeks 1 through 4. It will have 50 multiple-choice and True/False questions. You will have 120 minutes to complete the exam and one attempt to complete the exam. 

The the exam will open at 12:01 am CT on Monday of Week 4.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Readings
  • Management Information Systems  
    • Chapter 8: Securing Information Systems
  • Smart Reads
    • “South Carolina Suffers Theft of 3.6M Social Security Numbers”
    • “Antivirus Tool Fail”
Discussion 9

Do you think a firewall is enough to protect a multinational enterprise from hackers? Why or why not? Your answer must take the following into consideration:

  • Types of protection
  • Layers of protection
  • Configuration of safeguards

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 10

From the perspective of an Information Systems Manager, comment in detail on the following quote: "Those who would give up essential liberties for a measure of security deserve neither liberty nor security." – Benjamin Franklin.

Discuss it with regards to the following:

  • Tradeoffs of security vs. liberty
  • Software vulnerability
  • Legal and regulatory requirements
  • Electronic forensics

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Dropbox Assignment 4

Complete the U.S. Office of Personnel Management Data Breach: No Routine Hack case study on pages 330-332. Analyze the case in a way that answers the four study questions on page 332.

Submit your analysis to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Quiz 4

Quiz 4 will cover the readings and Instructional Materials from Week 5.  It will consist of 10 multiple-choice and short answer questions.  You will have 20 minutes and 1 attempt to complete the quiz.

The quiz will open at 12:01 am CT on Wednesday.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Readings
  • Management Information Systems  
    • Chapter 15: Managing Global Systems (Sections 15.1 – 15.3)
  • Smart Reads
    • “NZ’s Fonterra Launches Sale of $430 Million Dairy Fund”
    • “For Local Family Businesses, Global Play a Big Issue”
Discussion 11

What are some of the key business drivers and challenges in the global environment? Your answer must take the following into consideration:

  • Infrastructure
  • Business challenges
  • State-of-the-art systems

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 12

What strategies can a multinational enterprise utilize to succeed in the global market? Your answer must take the following into consideration:

  • Business reorganization
  • Defining core business processes
  • Common user requirements
  • Coordinating applications development
  • Encouraging local support

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Dropbox Assignment 5

Complete the Steelcase Design Goes for Global Talent Management case study on pages 579-580. Analyze the case in a way that answers the three study questions on page 580.

Submit your analysis to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Quiz 5

Quiz 5 will cover the readings and Instructional Materials from Week 6.  It will consist of 10 multiple-choice and short answer questions.  You will have 20 minutes and 1 attempt to complete the quiz.

The quiz will open at 12:01 am CT on Wednesday.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Term Project: Part 3

Complete the below mentioned components of the Term Project. For specific instructions refer to the Term Project Expectations section.

  • List and explain the hardware requirements
  • Define in detail the features of the proposed system
  • Outline how proposed international system will differ from domestic system
  • Create Implementation and design diagrams
  • List special tools that will be needed

Submit your responses to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Readings
  • Management Information Systems  
    • Chapter 13: Building Information Systems
  • Smart Reads
    • “Connectivity is Like Oxygen”
    • “How We Finally Made Agile Development Work”
Discussion 13

What are the principal ways in which “connectivity” helps to make an information system truly global? Your answer must take the following into consideration:

  • Quality of service
  • Security
  • Costs
  • Regulatory constraints
  • Network capacity

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Discussion 14

When developing for the global environment, should the software be designed to fit the business requirements, or should business requirements be modified to fit existing software? Why? Your answer must take the following into consideration:

  • Costs
  • Defining core business processes
  • Common user requirements
  • Coordinating applications development
  • Encouraging local support

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Sunday.

Dropbox Assignment 6

Complete the Developing Mobile Apps:  What’s Different case study on pages 515-517. Analyze the case in a way that answers the three study questions on page 517.

Submit your analysis to the appropriate Dropbox folder no later than 11:59 pm CT on Sunday.

Quiz 6

Quiz 6 will cover the readings and Instructional Materials from Week 7.  It will consist of 10 multiple-choice and short answer questions.  You will have 20 minutes and 1 attempt to complete the quiz.

The quiz will open at 12:01 am CT on Wednesday.  You must submit your quiz no later than 11:59 pm CT on Sunday.

Readings
  • Smart Reads
    • “The Future of Customer Support – Outsourcing is So Last Year”
    • “What’s Next for Outsourcing?”
    • “All Sides are Winners as IT Outsourcing Deals Get Shorter and Less Costly”
Discussion 15

What are the advantages and disadvantages associated with outsourcing an organization’s IT functions? Your answer must take the following into consideration:

  • Quality of service
  • Security
  • Costs
  • Regulatory constraints
  • Network capacity

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Saturday.

Discussion 16

What are the different kinds of outsourcing currently in use in today’s global economy? Describe them in detail with regards to:

  • IT outsourcing
  • Multi-sourcing
  • Manufacturer outsourcing
  • Process-specific outsourcing
  • Project outsourcing

Post your introduction by 11:59 pm CT on Wednesday and respond to at least two (2) of your classmates' posts by 11:59 pm CT on Saturday.

Term Project: Part 4

Complete the below mentioned components of the Term Project. For specific instructions refer to the Term Project Expectations section.

  • Prepare detailed summary of project results
  • Discuss the support of operations that the internally hosted website will require after implementation
  • Prepare performance analysis strategy for evaluating the performance of new site and the success of your project
  • Outline a reflective analysis of lessons learned using academic research to support your findings

Submit your responses to the appropriate Dropbox folder no later than 11:59 pm CT on Thursday.

Final Exam

The Final Exam is a proctored exam and it covers material from Weeks 5 through 8. It will have 50 multiple-choice and True/False questions. You will have 120 minutes to complete the exam and one attempt to complete the exam. 

The the exam will open at 12:01 am CT on Monday of Week 8.  You must submit your quiz no later than 11:59 pm CT on Saturday.

  Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted. Late Dropbox Assignments are accepted until the last day of class but are penalized 30% for each week or fraction thereof.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.

Proctor Policy

Students taking courses that require proctored exams must submit their completed proctor request forms to their instructors by the end of the second week of the session. Proctors located at Columbia College campuses are automatically approved. The use of ProctorU services is also automatically approved. The instructor of each course will consider any other choice of proctor for approval or denial. Additional proctor choices the instructor will consider include: public librarians, high school or college instructors, high school or college counseling services, commanding officers, education service officers, and other proctoring services. Personal friends, family members, athletic coaches and direct supervisors are not acceptable.

  Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.