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Online classes

Effective: Early Spring 8-Week 2017/2018

MSCJ 543: Development Of Standard Operating Procedure

Course Description

Designed to enable students to research and develop a standard operating procedure for a designated law enforcement agency. Students do so while being able to identify nationally recognized guidelines in the development of that policy.

Prerequisite: Graduate standing

Proctored Exams: None



Syllabus Contents

Textbooks

Required

  • Kappeler, V. E. (2006). Critical Issues in Police Civil Liability (4th ed.). Long Grove, IL: Waveland Press, Inc.
    • [ISBN-978-1-57766-441-3]

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.


Course Overview

This course focuses on the development of policy for criminal justice organizations. Topics include problem areas, trends, legal concerns, and standards of care. Students will prepare general orders and standard operating procedures documents as part of the course requirements.



Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.


Course Learning Outcomes

  1. Describe specific problems, trends and issues in the development of law enforcement policy and procedure.
  2. Explain the distinction between policies, guidelines and customs of a law enforcement organization.
  3. Articulate a practical and working knowledge of how to properly identify standards of care and nationally recognized law enforcement practices and procedures in the development of policy.
  4. Explain current trends and likely future developments in law enforcement policy and procedure.
  5. Describe the application of departmental policy to specific and hypothetical fact situations.

Grading

Grading Scale
Grade Points Percent
A 360-400 90-100%
B 320-359 80-89%
C 280-319 70-79%
F 0-279 0-69%
Grade Weights
Assignment Category Points Percent
Discussions 120 30%
Dropbox Assignments 80 20%
Quizzes 120 30%
Midterm Exam 40 10%
Final Exam 40 10%
Total 400 100%


Schedule of Due Dates

Week 1
Assignment Points Due
Discussion 1a 7.5 Wednesday
Discussion 1b 7.5
Quiz 1 20 Sunday
Week 2
Assignment Points Due
Media Assignment -- Wednesday
Discussion 2 15
Quiz 2 20 Sunday
Policy and SOP topic due to instructor (e-mailed) --
Week 3
Assignment Points Due
Media Assignment -- Wednesday
Discussion 3 15
Quiz 3 20 Sunday
Week 4
Assignment Points Due
Media Assignment -- Wednesday
Discussion 4 15
Midterm Exam 40 Sunday
Post G.O. Draft in Discussion Forum --
Week 5
Assignment Points Due
Media Assignment -- Wednesday
Discussion 5 15
Quiz 4 20 Sunday
Post SOP Draft in Discussion Forum --
Week 6
Assignment Points Due
Discussion 6 15 Wednesday
Quiz 5 20 Sunday
Dropbox Assignment Due (G.O.) 40
Week 7
Assignment Points Due
Discussion 7 15 Wednesday
Quiz 6 20 Sunday
Dropbox Assignment Due (S.O.P.) 40
Week 8
Assignment Points Due
Media Assignment -- Wednesday
Discussion 8 15
Final Exam 40 Saturday
Total Points 400

Assignment Overview

General Caveat

You are strongly encouraged to complete the Tutorial and Quiz about Plagiarism before you view the Weekly Content of the course in Desire2Learn. You will find the Tutorial at the top of the Content area of our D2L course.


Reading Assignments

Complete your weekly reading assignments before engaging in Discussion, Dropbox assignments, or quizzes. The textbook takes the place of classroom lecture. To receive a good grade, I must see evidence that you have read and understand the material. A brief summary of a topic tells me very little and is a strong indicator that the material was skimmed and not read in detail. The more detail - the higher the grade.


Media Assignments

There will be several Media Assignments consisting of a video, podcast or other media. You are expected to review this media and integrate and synthesize its content into the week’s readings and assignments.


Discussions

Each week you will be assigned a topic to discuss in the Discussions area. You will also be expected to respond to two of your classmates’ original discussion posts. Discussion topics may or may not be rooted in the textbook. Discussions are worth 15 points.

Read what others have posted. You must read comments made by others in the class to get full credit for that discussion. While you will be restricted from posting comments to the discussion after each midnight Wednesday deadline, you can (and must) read the “vast majority” of what others have posted. Discussion posts will be available to read all week long until Sunday each week. This is part of the learning process.

Write in paragraph form. A paragraph is a distinct division of written matter, a single idea, containing one or more sentences with the first line indented. Points are deducted when paragraph form is not used. Use your knowledge gained from the assigned reading to create very specific, detailed responses.

Synthesize: Some may say that I expect you to “regurgitate” what is in the textbook but this is not the case. Rather, information in the textbook is important to the course and the material you will need to know upon completion of this course. It is expected that students will also move beyond the text, readings and multimedia provided, and support their discussions with individual research.


Quizzes

There will be 6 quizzes during the course of the eight week session. Each quiz consists of 20 questions and is worth a total of 20 points. There are 10 multiple-choice questions and 10 matching questions. There is a 15-minute time limit and once the quiz is started, it cannot be stopped. Should the quiz be exited, the quiz cannot be retaken and points will be lost for each unanswered question. Because of this, students are encouraged to click “save” after responding to each question. Quizzes must be taken within the week the quiz is assigned. Quizzes close on Sunday and will be unavailable thereafter. If it is not taken by the deadline it cannot be made up. Quizzes cannot extend beyond the 15-minute time limit. They can be accessed in the Quizzes area of the course.


Midterm and Final Exams

There will be both a Midterm and Final exam. The Midterm exam consists of 40 multiple-choice questions and will be available during Week 4 (worth 40 points). The Midterm exam covers chapters 1-5 and all assigned readings. The Final exam consists of 40 multiple-choice questions and will be available during Week 8 (also worth 40 points). The Final exam covers chapters 6-11 and all assigned readings. The Final exam must be taken during Week 8. Students have 50 minutes to successfully complete each exam. The exams can be accessed through the Quizzes area of the course.


Dropbox Assignments

You will prepare a general order (G.O.) and a standard operating procedure (S.O.P.) as part of the requirements for this course. The topics are selected by you, but must be approved by the instructor no later than Sunday of Week 2. Topics must be contemporary to criminal justice operations.  Examples include, but are not limited to, use of force, vehicle operations, weapons topics, social networks, standards of conduct, investigative strategies, etc. Once the topics are selected and approved, you will conduct appropriate research to support development of the general order and SOP, then create an outline of the content. Keep in mind that topics will be approved on a first come-first approved basis. Typically, the instructor will not approve the same topic for multiple students.

The G.O. draft is due by midnight on Sunday of Week 4. You will upload the draft into the appropriate discussion topic for peer review. This review, due by midnight Wednesday of Week 6, is meant to provide feedback to you for use in fine-tuning the G.O. before final submission to the Dropbox by midnight Sunday Week 6.   

The S.O.P. draft is due by midnight on Sunday of Week 5. You will upload the draft into the appropriate discussion topic for peer review. This review, due by midnight Wednesday of Week 7, is meant to provide feedback to you for use in fine-tuning the S.O.P. before final submission to the Dropbox by midnight Sunday Week 7.

Both the G.O. and the S.O.P. must include a cover memorandum (in the form of an executive summary) that addresses the following:

1. A brief summary of the G.O. or S.O.P. content

2. A dissemination plan

3. A training plan

4. An inspection and review plan

Formatting

All documents must be in Microsoft Word format.

Formatting is up to you, but documents should have a logical flow and be well organized.  Heading, subheadings, and footnotes should be included.  In short, the finished product should be “polished” and look like an official document. There are numerous departments that post their G.O. and S.O.P. manuals online. These would be a good source for formatting examples. Keep in mind that written assignments require APA formatting/cites; this section only applies to G.O. and S.O.P. documents.  Moreover, footnotes are only required for these documents; they are not required in your discussion posts.

Grading

These assignments are worth 40 points each. 

The final products will be assessed based on the following criteria:

Comprehensiveness

Clearly written and easy to use/follow

Consistent with legal requirements and/or limitations

Reflects and incorporates accepted state and national best practices

Includes a viable dissemination and training plan

Includes an inspection and revision plan

Free of spelling and grammatical errors

References follow APA citation format

Each of the criteria will be measured as follows:

0-Unacceptable
1-Poor
2-Below Standard
3-Acceptable
4-Fair
5-Meets or exceeds standard

Consider that any spelling or grammatical errors is unacceptable; therefore, you would receive 0 points if any are found in the final product. 

APA

For information on APA formatting, visit the Columbia College Writing Center: http://web.ccis.edu/Offices/AcademicResources/WritingCenter.

Original Work Required

You are encouraged to look at other general orders and standard operating procedures.  This can include existing real-world documents as well as model policies such as those developed by the International Association of Chiefs of Police and similar state associations.  However, documents turned in by students in this class must be original work product.  Copy and paste is not acceptable and would be viewed as academic dishonesty.  Do your own research and your own work.

Peer Review Requirements

You are to review all the general order and standard operating procedure drafts posted in the discussion forums during Week 4 and Week 5.  You must also provide feedback to your peers once you review the documents.  Feedback should be constructive.  Simply stating “Good job…” or “Great post…” is not acceptable; this would not constitute feedback for the purposes of these assignments.   Once peer reviews are completed, you should take note of the feedback and make corrections and/or modifications to the respective documents as necessary.  Failure to complete all peer reviews will result in a 10 point deduction from your final grade for the assignment to which the paper is related (G.O.; S.O.P; or both).

Posting Final Papers

Each Dropbox assignment must be posted to the appropriate folder in the Dropbox area of the course by midnight Sunday of the assigned week. Late submissions are not accepted so plan ahead.  Dropbox assignments not properly submitted (uploaded) will not be accepted.


Notes

Note on Research References: Research references may come from the World Wide Web, library, other textbooks, individuals currently employed or retired from the criminal justice system, and other valid resources. All research references must be listed with each assignment and presented in APA format. Research references must identify the specific web site from which information was obtained. Listing a generic web site is not acceptable such as www.google.com, www.wikipedia.com etc. Five points are deducted when research references are not appropriately listed. Research is required for every Discussion and Dropbox assignment after the first week of class, and a minimum of two references are required for each.

Note on Writing Assignments: All writing assignments must be prepared in MS Word and be properly submitted through the Dropbox utility. No emailed papers will be accepted. Furthermore, “Turnitin” will evaluate all papers for originality. Should the instructor deem the “Originality Index” too high, the paper may not be accepted. Therefore, you must turn in original work and any material taken from outside sources must be properly cited.



Course Outline

Click on each week to view details about the activities scheduled for that week.

Week 1: The Need for Policy
Readings
  • Textbook:  Chapter 1
  • Website/Article: Read “Policy and Procedures Manuals – Best Practices Guide” found in the Content area of D2L.  Read pages 18-20 in “Principles of Good Policing” found in the Content area of D2L.  These pages focus on developing a set of values.
Key Terms

Standard, Policy, Guidelines, Customs, Procedures, General Orders, Special Orders, Personnel Orders, Rules and Regulations, Employee Handbook, Values, Civil Liability, Civil Suit, Litigation.

Class Activity

During this first week, become familiar with how D2L (Desire2Learn) works, make yourself a copy of the syllabus, review assignments and assignment schedules. This is not a graded assignment.

Discussion 1a

Introduce yourself in the "Introductions" topic found in the Discussions area, our "virtual classroom." Please give us more than your name. Include your profession, hobbies, interest in criminal justice, and any other information that can help us get to know you. Read the posted Welcome Letter and notify me via this topic. (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Sunday.)

Discussion 1b

Why is policy important for criminal justice organizations? Are organizational values important components of a policy manual and department culture? (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Sunday.)

Quiz 1

The quiz consists of 20 questions over Chapter 1 and the required reading. This assignment is due by midnight Sunday.

Week 2: Identifying What Should Be Addressed By Policy
Readings
  • Textbook: Chapter 2
  • Website/Article: Read “Developing/Revising Detention Facility Policies and Procedures” found in the Content area of D2L.
Key Terms

Standard, Policy, Procedure, General Orders, Special Orders, Personnel Orders, Rules and Regulations, Employee Handbook, Torts, Negligence

Media Assignment

Video: View the video “Police Brutality - Officer Beats Special Needs Student." Consider the policy implications of this incident.

Discussion 2

Identify 10 critical policy areas and discuss why those areas should be addressed formally by law enforcement administrators. (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Sunday.)

Quiz 2

The quiz consists of 20 questions over Chapter 2 and the required reading. This assignment is due by midnight Sunday.

Policy and SOP topic due to instructor (e-mailed)

E-mail your policy and SOP topic choices to the instructor for approval. This is due by midnight Sunday.

Week 3: Liability
Readings
  • Textbook:  Chapter 3
  • Website/Article: Read “Investigation of the New Orleans Police Department” found in the Content area of D2L. Certainly focus on the material about policy, but further consider all the material covered in the report and how it too might be important to policy and general organizational operations.
Key Terms

Civil Rights Act or 1871, Person, Color of Law, Federally Protected Right, Amendments, Policymakers, Municipal Liability, Policy, Custom, Administrative Negligence, Deliberate Indifference, Immunity, Good Faith.

Media Assignment

Video: View the video “Citing Corruption and Abuse, Feds Mandate Major Reform for New Orleans Police.” Consider the policy implications of this incident.

Discussion 3

Should problems within an organization be a catalyst for change, or should agency administrators be designing policy that heads off potential problems? (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Sunday.)

Quiz 3

The quiz consists of 20 questions over Chapter 3 and the required reading. This assignment is due by midnight Sunday.

Week 4: Critical Policy: Force / National Standards
Readings
  • Textbook: Chapter 4
  • Website/Article: Read “Conducted Energy Devices:  Development of Standards for Consistency and Guidance” found in the Content area of D2L.  Read “Smaller Agency Accreditation – Realistic, Valuable, Evolving” found in the Content area of D2L.
Key Terms

CALEA, IACP, Excessive Force, Nondeadly Force, Deadly Force, Tennessee v. Garner, immediate and serious danger, past dangerousness, objective reasonableness.

Media Assignment

Video: View the video “New program aims to improve police agency.” Consider the policy implications of this material.

Discussion 4

Why is it important to consider national standards and models when developing policy? Consider the IACP model policies, along with CALEA standards. (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Sunday.)

Midterm Exam

The exam consists of 40 questions over all assigned reading from Weeks 1-4. This assignment is due by midnight Sunday.

Post G.O. Draft in Discussion Forum

Post your policy draft in the discussion forum for next week’s review.

Week 5: Critical Policy: Pursuits / Developing Policy / Writing Policy
Readings
  • Textbook: Chapter 7
  • Website/Article: Read “Put it in Writing” from the October 2000 FBI Law Enforcement Bulletin found in the Content area of D2L.
Key Terms

Standard, Policy, Procedure, General Orders, Special Orders, Personnel Orders, Rules and Regulations, Employee Handbook.

Media Assignment

Video: View the video “Legal Update: Pursuit Driving.” This is a very short introduction video for a Law Enforcement Television Network series, but it illustrates numerous key points in a short amount of time. Consider the policy implications of this material.

Discussion 5

Compare and contrast the advantages and disadvantages of individuals developing policy (e.g., a police chief) versus using a development committee or similar group. (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Sunday.)

Quiz 4

The quiz consists of 20 questions over Chapter 7 and the required readings. This assignment is due by midnight Sunday.

Post SOP Draft in Discussion Forum

Post your SOP draft in the discussion forum for next week’s review.

Week 6: Critical Policy: Failure to Arrest Intoxicated Drivers / Writing Policy
Readings
  • Textbook:  Chapter 8
  • Website/Article: Review the “Seattle Police Department Policies and Procedures Manual” found in the Content area of D2L. You are NOT required to read the document in its entirety; rather try to identify key elements of structure and content.
Key Terms

Public Duty Doctrine, Special Relationship, Ministerial, Discretionary, Sovereign Immunity.

Discussion 6

Provide a critical review of all the student papers posted in the Week 4 G.O. Draft discussion topic by midnight Wednesday. See the Assignment Overview section of this document for all the requirements.

Quiz 5

The quiz consists of 20 questions over Chapter 8 and the required readings. This assignment is due by midnight Sunday.

Dropbox Assignment Due (G.O.)

Policy assignment due by midnight Sunday.

Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Week 7: Critical Policy: Negligence at Accident Scenes / Writing Policy
Readings
  • Textbook:  Chapters 9 and 10
Key Terms

Standard, Policy, Procedure, General Orders, Special Orders, Personnel Orders, Rule and Regulations, Employee Handbook.

Discussion 7

Provide a critical review of all the student papers posted in the Week 5 S.O.P. Draft discussion topic by midnight Wednesday. See the Assignment Overview section of this document for all the requirements.

Quiz 6

The quiz consists of 20 questions over Chapters 9 and 10. This assignment is due by midnight Sunday.

Dropbox Assignment Due (S.O.P.)

SOP assignment due by midnight Sunday.

Week 8: Looking to the Future
Readings
  • Textbook: Chapter 11
Key Terms

Standard, Policy, Procedure, General Orders, Special Orders, Personnel Orders, Rule and Regulations, Employee Handbook.

Media Assignment

Video: View the video “Mobile Spike – Spike Strip.” Consider the policy implications of this device.

Discussion 8

Identify and discuss at least three potential areas for policy development in the future. (Please post your original answer and responses to two of your classmates’ original answers by midnight Wednesday; read all postings by midnight Saturday.)

Final Exam

The exam consists of 40 questions over all assigned reading from Weeks 5-8. This assignment is due by midnight Saturday.



Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.

No Late Assignments Will Be Accepted! You cannot post in Discussions after the midnight Wednesday deadline. You can and should continue to read them, however. Quizzes and Dropbox assignments must be submitted by the Sunday midnight deadline. You can (and are encouraged to) submit them any time during the week, but they will not be accepted after the deadline.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.


Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.


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