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Effective: Early Spring 8-Week 2017/2018

BUSI 595: Strategic Management

Course Description

Culminating experience/capstone course for the Master of Business Administration degree. Requires application of all previous learned educational experiences in accounting, economics, finance, management, and marketing. Extensive use of case analysis and strategic report writing is used to integrate all previous course materials in the analysis and resolution of complex business strategic planning problems. A final grade of “B” or higher must be achieved to satisfy graduation requirements.

Prerequisite: Prior completion of at least 30 semester hours in the MBA program.

Proctored Exams: None



Syllabus Contents

Textbooks

Required

  • Wheelen, Thomas L. & Hunger, David J. et al. (2018). Strategic Management and Business Policy (15th ed.). Saddle River, NJ: Pearson Education, Inc.
    • [ISBN-978-0-134-53866-2]
    • Note: This course uses a VitalSource ebook. If you wish to have a print book, it can be ordered as a loose-leaf print on demand book through VitalSource. Please note there is a cost for this, and financial aid book vouchers cannot be used for this purchase. Once orders are placed, it can take approximately 5-7 business days for you to receive your print on demand book.

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.


Course Overview

This time-intensive course provides students with a framework from which they will be able to apply the strategic planning model to any future strategic planning situation that they might encounter. At the end of this course, students will be able to analyze, organize, and resolve complex business strategic planning problems. Students will also develop the skills required to evaluate such strategic planning resolutions.

The course deliverables include discussions most weeks and an individual research paper. Additionally, a considerable amount of the course work will be completed in teams. Each student will be assigned to a three-to-four-person strategic planning team and will be required to:

  • Assess the external and internal environments of a major U.S. corporation,
  • Assess the overall industry condition,
  • Formulate tentative future strategic plans,
  • Implement those strategic plans,
  • Measure the quantitative and qualitative impacts on the corporation, and
  • Determine how the success or failure of the plans will be tracked.

Each week, teams will examine a different aspect of strategic planning, decision-making, and management:

  1. The external environment (Opportunities and Threats),
  2. The internal environments and resources (Strengths and Weaknesses),
  3. Determining if core and distinctive competencies exist along with a Strategic Window,
  4. Determining which overall strategy of either cost or differentiation should be utilized,
  5. Selecting a specific strategy of directional, portfolio, or parenting should be used,
  6. Determining a specific timeline for implementing the chosen strategy with targeted budgets and specific measurements of performance,
  7. Projected accounting records to guide future planning and assessment, and
  8. Determining the impact on the company if the chosen strategy fails.

Over the duration of the course, teams will perform analyses and compile and expand on the above strategic planning aspects into a professionally written paper for their assigned corporation. Each member of the team will also complete a self- and a peer-evaluation.



Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or an alternative such as Open Office

You can find more details about standard technical requirements for our courses on our site.


Course Learning Outcomes

  1. Identify the factors that impact strategic decision-making implementation and evaluation.
  2. Conduct an organizational resource-based situational analysis, including a comprehensive environmental scan.
  3. Develop comprehensive business strategies by identifying strategic options, including a “what-if” scenario analysis to evaluate action alternatives, make strategic decisions, and choose strategic options.
  4. Evaluate corporate competitive positions and develop an understanding of the global marketplace and its impact on strategic analysis.
  5. Evaluate strategic decisions, findings, conclusions, recommendations, and outcomes as demonstrated in effective, professional, and executive style written presentations.

Grading

Grading Scale
Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
F 0-699 0-69%
Grade Weights
Assignment Category Points Percent
Discussions (6) 150 15%
Individual Research Paper (1) 200 20%
Team Interim Strategic Planning Assignments (7) 200 20%
Team Final Strategic Planning Project (1) 400 40%
Peer- and Self-Evaluations (1) 50 5%
Total 1000 100%


Schedule of Due Dates

Week 1
Assignment Points Due
Discussion 1 -- Thursday / Sunday
Discussion 2 25
Plagiarism Tutorial and Quiz -- Sunday
Week 2
Assignment Points Due
Discussion 3 25 Thursday / Sunday
Team Interim Strategic Planning Assignment 1 25 Sunday
Week 3
Assignment Points Due
Discussion 4 25 Thursday / Sunday
Team Interim Strategic Planning Assignment 2 25 Sunday
Week 4
Assignment Points Due
Team Interim Strategic Planning Assignment 3 25 Sunday
Team Interim Strategic Planning Assignment 4 25
Team Interim Strategic Planning Assignment 5 25
Week 5
Assignment Points Due
Discussion 5 25 Thursday / Sunday
Individual Research Paper 200 Sunday
Week 6
Assignment Points Due
Discussion 6 25 Thursday / Sunday
Team Interim Strategic Planning Assignment 6 35 Sunday
Week 7
Assignment Points Due
Discussion 7 25 Thursday / Sunday
Team Interim Strategic Planning Assignment 7 40 Sunday
Week 8
Assignment Points Due
Self- and Peer-Evaluations 50 Saturday
Final Team Interim Strategic Planning Project 400
Total Points 1000

Assignment Overview

Discussions

You will participate in an online discussion to deepen your understanding of course topics during Weeks 1 through 7. Discussions are worth 25 points each, except Discussion 1 which is an ungraded introduction discussion.  All posts must be supported by evidence from the textbook as well as two sources beyond the textbook. All sources must be properly formatted using APA in-text citations and a reference list. Information obtained from websites should also be properly cited and referenced.

Initial Posts

One in-depth initial post containing at least 250 words is required per discussion. Your initial posts must be of sufficient depth and scope to fully address the topic(s) under discussion, include application of the topics under discussion to your work experience or to an actual or hypothetical corporation. Initial posts are due by Thursday at 11:59 pm C.T.

Must Post First Requirement

Discussion settings will not allow you to read others' posts before you have submitted your initial post. Any attempt to violate the “Must Post First” requirement will result in a zero for the post. This includes editing posts after submission, deleting posts and reposting, or otherwise attempting to alter a previously submitted post. However, you may reserve your company in a draft post as suggested for Discussion 7. Questions regarding this requirement must be directed by e-mail to the instructor. 

Response Posts

In addition to your in-depth initial post, at least two substantive response posts containing at least 100 words are required per discussion. To be considered "substantive" a post / response must do more than iterate what the question or student stated. The post / response must engage that student in discussion of the topic, ask questions about their research, or add to the information provided. Short responses of “good job” or “I agree” do not earn points. Substantial replies to follow-up instructor’s posts also count toward the two response requirement. Response posts are due by Sunday at 11:59 pm C.T.


Individual Research Paper

One individual research paper worth 200 points is due in Week 5. You must write an applied research paper on a strategic topic of your choice. A list of possible topics will also be provided. The individual research paper must include 10 to 12 double-spaced pages with 12 pt. font and one-inch margins. A minimum of 8 sources must be discussed and referenced. All sources must be properly formatted using APA in-text citations and a reference list. Title pages, graphs / illustrations, and reference pages will not be counted towards page requirements. The research paper is due by Sunday at 11:59 pm C.T. of Week 5.


Strategic Planning Project

Teams of 3 to 4 students will be randomized and auto-enrolled in specific Dropbox folders at the start of the course. Seven team interim strategic planning assignments are required during Weeks 1 - 7, followed by the final team strategic planning project and peer- and self-evaluations required during Week 8. Instructors will randomly assign each team one of the following companies for the project:  

  • American Express (AXP)
  • Harley-Davidson (HOG)
  • Bristol-Myers Squibb Company (BMY)
  • Toyota Motor Corporation (TM)       
  • International Business Machines Corporation (IBM)
Team Interim Strategic Planning Assignments
  1. EFAS Chart (25 points)
  2. IFAS Chart (25 points)
  3. SFAS Chart (25 points)
  4. TOWS Matrix (25 points)
  5. A Specific Strategic Plan for One Five-Year Strategy (25 points)
  6. Specific Timeline Chart for Implementation (35 points)
  7. Specific Target Measurements for Success or Failure (40 points) 

The number of pages varies by assignment. Excel files (Chart or Matrix) must include a workbook with 3 spreadsheets:

  • Sheet 1: Name of Assignment, names of team members, date of submission
  • Sheet 2: Chart or Matrix. Cite your reference sources in the comments section of the chart
  • Sheet 3: List of references used (APA-style)

Word files must include:

  • Cover page: Name of assignment, names of team members, date of submission
  • Body of report: 1 to 2 pages double-spaced pages with 12 pt. font and one-inch margins
  • Reference page (APA-style)

Each team interim strategic planning assignment is due by Sunday at 11:59 pm C.T. Teams should select one person to upload the final version of each file to the team Dropbox folder.

Final Team Strategic Planning Project

Each team must compile their revised interim assignments into a formal paper that includes the elements outlined below. The final paper must be at least 50 double-spaced pages with 12 pt. font and one-inch margins. All sources must be properly formatted using APA in-text citations and a reference list.

  • An abstract, summary, or executive summary
  • Table of Contents
  • Mission and Vision Statements
  • Assessment of current strategies and environmental volatility analysis
  • Targets for Strategic Improvement or Development
  • Recommended projected strategic plan for the next five years with suggested timelines
  • Overview of strategy financing
  • Projected quantitative and qualitative outcomes and financial implications
  • Estimated strategic impact on corporate resources and competencies
  • Implementation highlights (targets) of proposed strategies
  • Functional areas impacted
  • Impacts if proposed strategies fail
  • References – at least 15
  • Appendices

The final team strategic planning project and peer- and self-evaluations which are due by Saturday at 11:59 pm C.T of Week 8, the last day of the course. Teams should select one person to upload the final version of the project to the team Dropbox folder.

Peer- and Self-Evaluations

After you submit the final strategic planning project you will be asked to complete an assessment of each team member including yourself. Evaluation forms will be provided. The peer- and self-evaluations are also due by Saturday at 11:59 pm C.T. of Week 8, the last day of the course. You should upload this individually to the Peer Evaluations Dropbox folder. 



Course Outline

Click on each week to view details about the activities scheduled for that week.

Week 1: Introduction to Strategic Management and Business Policy
Readings
Strategic Management and Business Policy
  • Chapter 1: Basic Concepts of Strategic Management
  • Appendix 1: Strategic Audit of a Corporation
Multimedia 
  • Warby Parker: New Venture / Entrepreneurial Strategy Video
  • Enterprise Sustainability Strategy, Innovation, and the Future Video
  • Globalization and RIM Video
  • Chapter 1 Presentation
Presentation and videos are available in the instructional materials located in the content area of the course. 
Discussion 1

Introduce yourself in the “Introductions” topic of our class Discussion area. Be sure to describe your management experience.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.
Discussion 2

Begin by searching for an article about new changes being made by a corporation and identify which decisions are strategic. At what management level do each of the decisions occur: Functional/Business/Corporate? Explain. What is your assessment of the strategic decisions you identified? Will they be effective? Why or why not? Support your conclusion.

Be sure to post a link to your chosen article and include at least 2 references in support of your explanations and conclusions.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.
Plagiarism Tutorial and Quiz

The Week 2 Team Dropbox folder will not be visible until you view the plagiarism tutorial and take the plagiarism tutorial quiz.

Week 2: Environmental Scanning and Industry Analysis
Readings
Strategic Management and Business Policy
  • Chapter 4: Environmental Scanning and Industry Analysis
Multimedia
  • EFAS Chart Video
  • Chapter 4 Presentation

Presentation and video are available in the instructional materials located in the content area of the course.

Discussion 3

Begin by selecting one of the following industries:

  • Airline
  • Retail
  • Automotive
  • Professional Services (CPA/Law firm)

Conduct research to find articles or academic sources that explain the competitive forces driving your selected industry. List and explain at least 3 competitive forces, including global forces if applicable.

Additionally, select a specific corporation within your chosen industry and explain whether the competitive forces you identified for the industry apply specifically to your chosen corporation.

Be sure to post at least 2 references in support of your explanations and conclusions.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.

Team Interim Strategic Planning Assignment 1
EFAS Chart

Collaborate with your teammates to research an assigned corporation from the following list to use for your Strategic Planning Project. Teams will be notified of their assigned corporation via an announcement from the instructor during Week 1. An ungraded discussion topic will also be made available for group collaboration. Keep in mind, you will use this company for all 7 Team Interim Strategic Planning Assignments, as well as the Team Final Strategic Planning Assignment.

  1. American Express (AXP)
  2. Harley-Davidson (HOG)
  3. Bristol-Myers Squibb Company (BMY)
  4. Toyota Motor Corporation (TM)       
  5. International Business Machines Corporation (IBM)

As a team, complete an EFAS chart for your assigned corporation.

Select one member of your team to upload the final version of the EFAS Chart to the Dropbox area by Sunday, 11:59 pm C.T.

Week 3: Organizational Analysis and Internal Scanning
Readings
Strategic Management and Business Policy
  • Chapter 5: Organizational Analysis and Competitive Advantage
Multimedia
  • Internal Situational Analysis Video
  • iRobot Competitive Strategy of Home Robots Video
  • Chapter 5 Presentation

Presentation and videos are available in the instructional materials located in the content area of the course.

Discussion 4
  1. Begin by choosing a publicly traded corporation and conduct research to find articles or academic sources that explain the resources, capabilities, and competencies of your chosen corporation. From your list of competencies, identify your chosen corporation’s core competency (ies).
  2. Suppose you have been appointed to conduct a high-level value-chain analysis of your chosen corporation. What would you say are the corporation’s primary and secondary activities? Be specific in describing how each activity adds value to the corporation and ultimately to shareholders’ wealth.

Be sure to post at least 2 references in support of your explanations and conclusions.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.

Team Interim Strategic Planning Assignment 2
IFAS Chart

Work with your teammates to create an IFAS chart for your assigned corporation.

Select one member of your team to upload the final version of the IFAS Chart to the Dropbox area by Sunday, 11:59 pm C.T.

Week 4: Business and Corporate Strategy
Readings
Strategic Management and Business Policy
  • Chapter 6: Strategy Formulation: Business Strategy
  • Chapter 7: Strategy Formulation: Corporate Strategy
Multimedia 
  • Corporate Strategy Development Video
  • Oxfam America Video
  • TOWS Matrix Video
  • Chapter 6 Presentation
  • Chapter 7 Presentation

Presentations and videos are available in the instructional materials located in the content area of the course.

Team Interim Strategic Planning Assignment 3
SFAS Chart

Work with your teammates to create an SFAS Chart for your assigned corporation.

Select one member of your team to upload the final version of the SFAS Chart to the Dropbox area by Sunday, 11:59 pm C.T.

Team Interim Strategic Planning Assignment 4
TOWS Matrix

Work with your teammates to create a TOWS Matrix for your assigned corporation.

Select one member of your team to upload the final version of the TOWS Matrix to the Dropbox area by Sunday, 11:59 pm C.T.

Team Interim Strategic Planning Assignment 5
Implementation Strategy

Work with your teammates to write a brief statement of the specific strategy the team will develop for your assigned corporation.

Select one member of your team to upload the final version of the Implementation Strategy to the Dropbox area by Sunday, 11:59 pm C.T.

Week 5: Functional Strategy/Strategic Choice
Readings
Strategic Management and Business Policy
  • Chapter 8: Strategy Formulation - Functional Strategy and Strategic Choice
Multimedia 
  • Functional Strategies Video
  • Chapter 8 Presentation

Presentation and video are available in the instructional materials located in the content area of the course.

Discussion 5

Begin by selecting two functional strategies from the list below:

  • Marketing Strategy
  • Financial Strategy
  • Research and Development (R&D) Strategy
  • Operations Strategy
  • Purchasing Strategy
  • Logistics Strategy
  • Human Resource Management (HRM) Strategy
  • Information Technology Strategy

In your initial post, explain the overall goals of each of the strategies that you selected, generally speaking. Then, expand on your choices by describing how each functional strategy may work together to potentially achieve economies of scope.  Further develop your response by describing how the functional strategies that you selected operate either at your place or work, a place where you have worked in the past, or in a hypothetical “best” corporation scenario. Alternatively, you may research an actual corporation to further develop your response on your chosen functional strategies.

Be sure to post at least 2 references in support of your explanations and conclusions.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.
Individual Research Paper

Individually, submit a research paper on a strategic management topic of your choice to the Dropbox.  The paper must be formatted in APA-style and must include references to at least 8 academic sources and provide for 10-12 pages of body (not counting title page, table of contents, abstract, and references page(s)). To be clear, this is not a team assignment. All papers should be original and will be checked for plagiarism.

Your Individual Research Paper is due by Sunday, 11:59 pm C.T.

Week 6: Strategy Implementation
Readings
Strategic Management and Business Policy
  • Chapter 9: Strategy Implementation - Global Strategy
  • Chapter 10: Strategy Implementation - Organizing and Structure
Multimedia 
  • Strategy Implementation Video
  • Chapter 9 Presentation
  • Chapter 10 Presentation

Presentations and video are available in the instructional materials located in the content area of the course.

Discussion 6

Consider this statement: “Japanese corporations typically involve many more organizational levels and people in the development of implementation plans than do U.S. corporations.” Is this type of strategy always appropriate? Does the company you work for (or a company where you have worked in the past) employ this type of strategy at the implementation stage? Explain. If the answer is no, would your company (or a company where you had worked in the past) benefit from implementing such participative strategy? Elaborate your response.

Alternatively, or in addition, you may research an actual corporation to further develop your response.

Be sure to post at least 2 references in support of your explanations and conclusions.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.
Team Interim Strategic Planning Assignment 6
Strategy Implementation Timeline

Create a Strategy Implementation Timeline for your assigned corporation.

Select one member of your team to upload the final version of the Implementation Strategy to the Dropbox area by Sunday, 11:59 pm C.T.

Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Week 7: Evaluation and Control
Readings
Strategic Management and Business Policy
  • Chapter 12: Evaluation and Control
Multimedia 
  • Ecoist: Strategy Product Development Video
  • Strategy Execution and the Balanced Scorecard Video
  • Chapter 12 Presentation

Presentation and videos are available in the instructional materials located in the content area of the course.

Discussion 7

Conduct research to find a “Most Admired Companies” Fortune article from the 1980s or early 1990s and compare that list to the latest list. Determine which companies are no longer listed in the top 20 and select one of these companies to investigate why it is no longer on the list. Summarize your findings.

Do not repeat companies. As a suggestion, you might want to reserve your company in a draft post.

Be sure to post at least 2 references in support of your explanations and conclusions.

Initial post due by Thursday, 11:59 pm C.T. Two responses due by Sunday, 11:59 pm C.T.

Team Interim Strategic Planning Assignment 7
Strategy Measurement Timeline Chart

Create a Strategy Measurement Timeline Chart for your assigned corporation.

Select one member of your team to upload the final version of the Implementation Strategy to the Dropbox area by Sunday, 11:59 pm C.T.

Week 8: Strategic Planning Project
Self- and Peer-Evaluations

Individually, complete an evaluation form for each member of your team, including yourself.

Self- and Peer-Evaluations should be submitted by Saturday, 11:59 pm C.T. (the last day of the course).

Final Team Interim Strategic Planning Project

Each strategic team should write a professionally written strategy planning paper for their assigned corporation.

Select one member of your team to upload the final version of the Team Strategic Planning Project to the Dropbox area by Saturday, 11:59 pm C.T .(the last day of the course).



Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.

Late assignments will not be accepted without prior approval from your instructor.

Late team projects will not be accepted. 

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.


Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.


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