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Effective: Early Spring 8-Week 2017/2018

BUSI 531: Organizational Training And Development

Course Description

Examination and analysis of the role of training and development in complex organizations.  Discussions focus on development of systems and programs intended to motivate employees to create high performance organizations.  Models analyze and evaluate best training and development practices to enhance high performance in rapidly changing environments.

Prerequisite: None

Proctored Exams: None



Syllabus Contents

Textbooks

Required

  • Noe, Raymond A. (2017). Employee Training and Development (7th ed.). New York, NY: McGraw-Hill Education.
    • [ISBN-978-0-07-811285-0]

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.


Course Overview

Training and Development are vital to the continued growth of all organizations. Possessing the tools and knowledge to provide appropriate needs analysis, methods, and techniques, to achieve organizational goals through training and development, are essential to the management and business professional.

This course is designed to familiarize you with: strategic training needs assessment, transfer of training, program design, training evaluation, training and development methods, technology in training, employee development, managing a diverse workforce, the future of training, and more.



Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.


Course Learning Outcomes

  1. Illustrate the forces influencing working and learning.
  2. Evaluate traditional training and development models.
  3. Assess needed training and the roles of employees and managers.
  4. Develop competency models for training design.
  5. Discover how diverse learning theories impact transfer of training.
  6. Explain how current technology has transformed training delivery.
  7. Analyze effective approaches to employee development.
  8. Predict future training trends as they relate to technology, outsourcing, and intellectual capital.

Grading

Grading Scale
Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
F 0-699 0-69%
Grade Weights
Assignment Category Points Percent
Discussions (10) 100 10%
Dropbox Assignments (4) 200 20%
Quizzes (7) 280 28%
Case Study Paper 200 20%
Final Exam 220 22%
Total 1000 100%


Schedule of Due Dates

Week 1
Assignment Points Due
Discussion 1 10 Thursday/Sunday
Discussion 2 10
Introduction Discussion -- Saturday
Quiz 1 40 Sunday
Week 2
Assignment Points Due
Discussion 3 10 Thursday/Sunday
Discussion 4 10
Dropbox Assignment 1 50 Sunday
Quiz 2 40
Week 3
Assignment Points Due
Discussion 5 10 Thursday/Sunday
Dropbox Assignment 2 50 Sunday
Quiz 3 40
Week 4
Assignment Points Due
Discussion 6 10 Thursday/Sunday
Quiz 4 40 Sunday
Week 5
Assignment Points Due
Discussion 7 10 Thursday/Sunday
Dropbox Assignment 3 50 Sunday
Quiz 5 40
Week 6
Assignment Points Due
Discussion 8 10 Thursday/Sunday
Quiz 6 40 Sunday
Week 7
Assignment Points Due
Discussion 9 10 Thursday/Sunday
Dropbox Assignment 4 50 Sunday
Quiz 7 40
Week 8
Assignment Points Due
Discussion 10 10 Thursday/Saturday
Case Study Paper 200 Saturday
Final Exam 220
Total Points 1000

Assignment Overview

Discussions

There will be an Introduction Discussion, due Saturday, 11.59 p.m. Central Time (CT), of Week 1. This is a personal introduction and there are no points/grades for it.

There are ten (10) Discussion topics in the course worth 10 points each. Students must submit an initial response, respond to those of two other students, and read all discussion postings of other classmates. Each discussion is set so that you must post your original thoughts before reading the posts of your classmates.

Initial posts are due Thursday (11:59 p.m. CT.), and replies are due Sunday (11:59 p.m. CT), except in Week 8 where all responses are due by Saturday (11:59 p.m. CT). Initial posts may vary in length, depending upon assignment requirements.  Please be sure to answer all aspects of the assignment thoroughly. Responses to other students should provide meaningful dialogue that adds to the content and discussion.  For example, replies such as "Good Post" will not receive points. All posts should demonstrate original thought and not simply echo other students’ commentaries. For discussions, research and citations are required. Posts should be well edited and use appropriate terminology.


Dropbox Assignments

You will have four (4) Dropbox Assignments or writing assignments in Weeks 2, 3, 5, and 7, which will involve a critical analysis of the theories and concepts in the text readings for the week. All Dropbox Assignments are due Sunday (11:59 p.m. CT) of the respective weeks. Assignments for submission to the Dropbox should exhibit correct spelling and sentence structure and follow the rules of good grammar to earn maximum points. Points will be deducted for misspellings, incomplete sentences, poor sentence structure, or improper grammar. Please read the “Formatting Assignments” topic in the Content area and follow the guidelines listed. Please review the rubric for Dropbox Assignments, which is also provided in the Content Area. Your papers must be approximately 3-5 pages in length. You must use APA or MLA style of writing. All Dropbox assignments will have originality check turned on to check for plagiarism.

Note: The work submitted for this class must not have been used previously by you or another individual. Any student who submits work previously used will automatically receive an F in the course.


Quizzes

You will complete a total of seven (7) quizzes, comprising 15 multiple-choice questions and five short-answer questions each (2 points per question). Each quiz will cover the chapters that have been discussed during the week. You will have 30 minutes to complete each quiz. You do not need a proctor. You will have only one (1) attempt for the quiz. Each Quiz opens on Wednesday (12.01 a.m. CT) and closes on Sunday (11:59 p.m. CT) of that respective week, except for Week 8, where the due date is Saturday (11:59 p.m. CT).


Case Study Paper

You will write an 8 to 10 page (double-spaced) paper following APA or MLA guidelines: Cover page, table of contents, and works cited page do not count towards page total. The case study paper is due Saturday 11:59 p.m. CT of Week 8. All Case Study papers will have originality check turned on to check for plagiarism.

Your case study paper MUST be on one of the following four allowable case studies:

  • Case Study 1 – Learning in Practice: Dow Chemical Develops Leaders by Sending Them to work in Unfamiliar Surroundings;
  • Case Study 2 – Learning in Practice: Business Goals Drive Learning at Verizon;
  • Case Study 3 – Learning in Practice: Development Is Served 24/7 in Intercontinental Hotel Group’s Leaders Lounge;
  • Case Study 4 – Learning in Practice: Working at Home: A Bad Idea?

These case studies are located at the end of chapters 2, 6, 9 and 11. In addition to the resources in the book, you will need to utilize outside resources (internet) in responding to case questions. You will also need to apply any and all relevant knowledge you have gained from chapters 1-11.

The best way to approach this paper is to begin by selecting which topic interests you the most and develop the paper throughout the eight-week session.


Final Exam

The Final Exam is an open-book, computerized exam, and comprises 50 multiple-choice questions and 2 short-answer/essay questions. The exam will be available in the Quizzes area of the course and has a strict time limit of 90 minutes. Exceeding the time limit will result in a loss of points (10% reduction). Even though the exam is open-book, collaboration is NOT allowed. The final exam will cover Chapters 1-11. Exam opens on Wednesday 12:01 a.m. CT must be completed by 11.59 p.m. CT, Saturday of Week 8.



Course Outline

Click on each week to view details about the activities scheduled for that week.

Week 1: Internal and External Forces Impacting Learning and Training
Discussion 1

Select an organization with which you are familiar through work or personal interest. What do you see as the three top influences on learning and training considerations within that organization? Why?

Discussion 2

Discuss the organization you used in Discussion 1 in terms of the training and development model it uses, and explain why or why not you feel it is the best choice. What would be your preferred choice, and why?

Introduction Discussion

Introduce yourself in the "Introductions" topic of the Discussions area of the course.  

Please share more than just your name. Include your major, profession, hobbies, and any other information that can help us get to know you.

Quiz 1

This consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question. Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • “Introduction to Employee Training and Development” – Chapter 1; pp. 4-53
  • “Strategic Training” – Chapter 2; pp. 63-113
Week 2: Assessment and Competency Models for Training Needs and Design
Discussion 3

Select an organization with which you are familiar through work or personal interest. If you had to conduct a needs assessment for the organization, describe the method you would use.

Discussion 4

How is competency modeling similar to traditional needs assessment? How is it different?

Dropbox Assignment 1

Write a paper on the topic described under “Application Assignments" located on page 152 and develop a competency model on the same.

Quiz 2

This Quiz consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question. Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  •  “Needs Assessment” – Chapter 3; pp. 116-140
  •  “Competency Models” – Chapter 3; pp. 144-153
Week 3: Learning About “Learning”, Its Process, Different Theories, and How We Can Impact Transfer of Training
Discussion 5

Provide a professional/career or real life example in which you experienced “Transfer of Training”.  How successful was the training? What would you have changed (if anything) to make it more successful?  You need to demonstrate an understanding of the transfer of training, and how it relates to the real world.

Dropbox Assignment 2

Write a paper on the topic described under “Application Assignments" located on page 243 and develop a design for an action planning sheet.

Quiz 3

This Quiz consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question. Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • “Learning and Transfer of Training”- Chapter 4; pp. 157-196
  • “Program Design” – Chapter 5; pp. 201-241
Week 4: Applying Evaluation, Outcomes and Diverse Training Methods to Previously Learned Processes
Discussion 6

Select an example, from work or real life, in which training is needed. Would you use Action Learning? Why or why not? Would you use Adventure Learning? Why or why not? What are the risks/concerns with Adventure Learning?

Quiz 4

This Quiz consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question. Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • Chapter 6 “Training Evaluation” pp. 246-290
  • Chapter 7 “Traditional Training Methods” pp. 292-326
Week 5: Examining the Many Methods and Formats in Which Technology May Be Used for Training
Discussion 7

Select an example, from work or real life, in which training is needed. How would you utilize technology to improve your training effectiveness? Please be specific on the technology used and the justifications for your choice.

Dropbox Assignment 3
Write a paper on "Assignment 1, Application Assignments,” located on p. 375, in which you will use the web to further examine any training technology discussed in Chapter 8.
Quiz 5

This Quiz consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question.  Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • Chapter 8: “Technology-Based Training Methods” pp. 331-376
Week 6: Examining How Employee Development and Career Management Enhances Training Goals and Achievement for Both the Organization and the Employee
Discussion 8

Select a “Discussion Question” from pages 429-430 that interests you, and provide a discussion post on that topic assignment.

Quiz 6

This Quiz consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question.  Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • Chapter 9: “Employee Development and Career Management” pp. 383-438
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Week 7: Social Responsibility and the Future as It Pertains to Training
Discussion 9

Provide a professional/career or real life example in which you experienced training regarding diversity or managing diversity. Was the training effective? Why or Why Not?

Dropbox Assignment 4

Write a paper on Assignment 3 in “Application Assignments,” located on p. 483, in which you will examine social responsibility in terms of Copyright and Fair Use.

Quiz 7

This Quiz consists of 15 multiple-choice questions and 5 short-answer questions covering the readings for the week. There are 2 points per question.  Only One attempt is allowed. Time allotted for the quiz is 30 minutes. Quiz Opens on Wednesday 12:01 a.m. CT and closes on Sunday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • Chapter 10: “Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges” pp. 441-483
Week 8: Training and the Future
Discussion 10

This week’s video was 10 Amazing Robots That Will Change the World. Discuss the advantages and disadvantages of using these robots in the workplace. What types of training will human employees need to work alongside robots?

Case Study Paper

Your Case Study Paper MUST be on one of the following four allowable case studies:

  • Case Study 1 – Learning in Practice: Dow Chemical Develops Leaders by Sending Them to Work in Unfamiliar Surroundings.
  • Case Study 2 – Learning in Practice: Business Goals Drive Learning at Verizon.
  • Case Study 3 – Learning in Practice: Development Is Served 24/7 in Intercontinental Hotel Group’s Leaders Lounge.
  • Case Study 4 – Learning in Practice: Working at Home: A Bad Idea?
  • These case studies are located at the end of chapters 2, 6, 9, and 11.

You will write an 8 to 10-page (double-spaced) paper following APA or MLA guidelines. The cover page, table of contents, and works cited pages do not count towards the page total. The case study paper is due on Saturday by 11:59 p.m. CT of Week 8.

Final Exam

This Exam consists of 50 multiple-choice questions and 2 short-answers or essay questions. The Exam Covers Chapters 1-11. Time allowed is 90 minutes. The Exam is a non-proctored, open book exam. Only One attempt is allowed. This Exam should be completed by Saturday 11:59 p.m. CT.

Readings

Noe: Employee Training and Development (7th Ed.).

  • Chapter 11 “The Future of Training & Development” pp. 493-510.


Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.  Late Quizzes will receive no credit. All late Dropbox Assignments are worth only 50% of the original potential points possible. You have only 5 days to submit late Dropbox Assignments; after 5 days the Dropbox Assignment is worth zero points. The class ends at 11:59 p.m. C.T. Saturday of Week 8. No assignments will be accepted after this date and time. Exceptions to the above are only allowed if approved by the instructor, in which documentable extenuating circumstances must be present.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.


Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.


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