Effective: Late Fall 8-Week, 2019/2020

CJAD 330: Management Of Cj Agencies

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  Course Description

Examines criminal justice agencies within the context of current management principles, organizational theory, and administrative practices. Prerequisite: CJAD 101 and ENGL 111

Proctored Exams: None


As part of TruitionSM, students will receive their course materials automatically as described below.


  •  Swanson, C. R., Territo, L. and Taylor, R. W.. (2017). Police Administration: Structures, Processes, and Behavior (9th edition). New Jersey: Prentice Hall, Inc..  eText

Bookstore Information

Visit https://www.ccis.edu/bookstore.aspx for details.

eText Information

If a course uses an eText, (see textbook information above) the book will be available directly in Desire2Learn (D2L) seven days before the session begins, if registered for courses prior to that date. Upon first login to VitalSource, students should use their CougarMail email address; alternate email addresses cannot be used. More information about how to use the VitalSource platform, including offline access to eTexts, can be found in D2L.

Physical Course Materials Information

Students enrolled in courses that require physical materials will receive these materials automatically at the shipping address on file with Columbia College. Delivery date of physical materials is dependent on registration date and shipping location. Please refer to confirmation emails sent from Columbia College for more details on shipping status.

Returns: Students who drop a class are responsible for returning any physical course materials that were shipped. To initiate a return, visit Ingram Returns to generate a pre-paid return label. Materials from dropped courses must be returned within 45 days of receipt. Failure to return physical items from a dropped course will result in a charge to the student account for all unreturned items.

Note: Students who opt-out of having their books provided as part of TruitionSM are responsible for purchasing their own course materials.

  Course Overview

The field of police administration is dynamic and ever changing. With social situations, technology and social networks developing, laws are being modified; administrative practices once accepted are being challenged, amended, and in some cases, discarded. The primary mission of the police in local communities has become somewhat blurred as traditional and community policing efforts from prior decades, fade to the emergence of enhanced security checks, intelligence gathering and participation in joint terrorism task forces. The significant challenges handled by Federal, State and local governments in coping with threats of terrorism, while still addressing the core issues of crime rates, social disorder, personnel issues and budget constraints, have become compounded. This course will assist students in their quest to deal with these dynamic challenges while helping students maximize their learning experience and simplify their understanding of complex issues.

  Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.

  Course Learning Outcomes

  1. Describe the history, evolution and present application of management theory in public organizations
  2. Articulate the roles and procedures followed by managers in public organizations
  3. Identify and describe important ethical, legal, and political issues faced by managers in criminal justice organizations.
  4. Explain common terminology and best practices used by managers in the Criminal Justice System.
  5. Describe and analyze common organizational structures used by criminal justice entities


Grading Scale

Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
D 600-699 60-69%
F 0-599 0-59%

Grade Weights

Assignment Category Points Percent
Discussions (8) 240 24%
Assignments (8) 240 24%
Quizzes (8) 320 32%
Term Paper 200 20%
Total 1000 100%

  Schedule of Due Dates

Week 1

Assignment Points Due
Discussion 1 30 Thursday/Sunday
Assignment 1 30 Sunday
Quiz 1 40

Week 2

Assignment Points Due
Discussion 2 30 Thursday/Sunday
Assignment 2 30 Sunday
Quiz 2 40

Week 3

Assignment Points Due
Discussion 3 30 Thursday/Sunday
Assignment 3 30 Sunday
Quiz 3 40

Week 4

Assignment Points Due
Discussion 4 30 Thursday/Sunday
Assignment 4 30 Sunday
Quiz 4 40

Week 5

Assignment Points Due
Discussion 5 30 Thursday/Sunday
Assignment 5 30 Sunday
Quiz 5 40

Week 6

Assignment Points Due
Discussion 6 30 Thursday/Sunday
Assignment 6 30 Sunday
Quiz 6 40

Week 7

Assignment Points Due
Discussion 7 30 Thursday/Sunday
Assignment 7 30 Sunday
Quiz 7 40

Week 8

Assignment Points Due
Discussion 8 30 Thursday/Saturday
Term Paper 200 Thursday
Assignment 8 30 Saturday
Quiz 8 40
Total Points: 1000

  Assignment Overview


You should expect to complete a minimum of 10 hours per week studying and participating: 5 hours of reading/studying and 5 hours of discussion or other appropriate online activities, including sending/receiving email, navigating, and conducting research.

In addition, research is required for every discussion and assignment after the first week of class. Research references can come from our textbook, the library, the World Wide Web, other textbooks, individuals currently employed or retired from the criminal justice system, and other valid resources. All research references must be listed with each assignment. Research references must identify the specific source or website from which information was obtained. Listing a generic website such as www.google.com is not acceptable. Ten points may be deducted when research references are not appropriately listed.


Discussions are informal. This means that you may use an informal writing style, but your posts must be clear and organized so that a reader can understand what you are saying.  There are no penalties for minor misspellings, incomplete sentences, or other minor violations of grammatical rules. However, please avoid abbreviations used in text messaging. Referencing discussion assignments from Internet research will improve your score. Your textbook should assist in supporting your response. You must post your initial response to the topic before you will be able to read others' posts.

You must post your initial response by Thursday at 11:59 pm CT, and reply to at least two other posts by Sunday at 11:59 pm CT each week. Discussions open Monday morning of the week assigned.  Late initial posts will receive a penalty of five points for each day late and late response posts will not be accepted.


Assignments are formal, written assignments that are designed to help you expand on an important concept(s) for that week.  Your answers to the assignment questions should be thoroughly explained in paragraph form. Your answers should cover the particulars of the question and include an example of your understanding of the question in general.  Formal writing means using proper English, including grammatical, mechanics, and spelling rules.  All references must be cited using in-text citations, and/or a bibliography resources list. However, no specific citation style (MLA, APA, etc.) is required. Full grading requirements are outlined in the Assignment Rubric in the course.

All answers must be combined into one document (Microsoft Word preferred) that is a minimum of one to two pages, due by 11:59 pm CT Sunday of the week assigned to the appropriate Dropbox folder, except for Week 8 when it is due on Saturday. Late assignments will receive five (5) point deductions for each day past the due date, except for Week 8. It is your responsibility to ensure that I receive your assignment on time and in a format that I can open.


Each week there is a quiz covering the specific chapters assigned for that week. Quizzes are 40 minutes in duration and require you to answer a variety of questions. I encourage you to keep notes as you read each chapter; utilizing an open book will certainly exhaust your time limit. You will have 1 attempt. Each week the quiz will close Sunday at 11:59 PM CT, except in Week 8, when it will close on Saturday night.

Term Paper

Your term paper will be a memorandum from you to the President of the United States and a cc to me. In your paper you should:

  • Describe the Department of Homeland Security and examine the arguments for its existence, taking into account all the concepts and information we have covered during this course.
  • Consider the question of "liberty versus security." Is the feeling of security worth the risk of eroding our individual Constitutional rights and freedoms?
  • Provide your opinion on the current structure and whether the Department should continue or be abolished. If you feel it should be continued, what budgetary improvements or changes, if any, are needed to strengthen the existing Department? If you feel it should be abolished, why? What, specifically, would you recommend in its place? You should be specific in explaining either of your recommendations.

I recommend you begin your research at the official website of the Department of Homeland Security. However, there are numerous other websites where Homeland Security issues are discussed that may also assist you in your research for this assignment.

The paper must be 5-7 pages in length, not including a reference list or bibliography, double-spaced, written in a memorandum (To/From) format, and prepared using Microsoft Word (or a compatible program). You may use either APA or MLA style. However you must use the same style for your entire paper. This includes all references, in-text citations, and/or bibliography. Make sure your name appears on all pages. You must use a minimum of three sources, one of which is your textbook. All sources must be cited using in-text citations and/or a Works Cited or Reference list.  For further information on citing sources, please refer to the Content area of the course.  Your term paper is due to the appropriate Dropbox folder by Thursday at 11:59 pm CT in Week 8.

  Course Outline

Click on each week to view details about the activities scheduled for that week.

  • Chapters 1 & 2
  • Instructional Materials in the course
Discussion 1

Introduce yourself in a discussion topic message to the instructor and your classmates. Please give us more than your name. Include your profession, hobbies, interest in criminal justice, and any other information that can help us get to know you.

Take time to explore the web for the newest police strategies, such as “hot spot” policing, intelligence led policing (ILP), and predictive policing. Explain the strategy and why you are interested in it. Please include your sources and provide examples of the strategy in use.

Assignment 1
  • Explain Community Policing and identify the models from your text.
  • Information technology today is incredibly more data and information driven. Explain with examples from your text what this means in the context of policing.
  • Define COMPSTAT. What is its origin, and how do the New York and Los Angeles Police Departments implement the program and evaluate its performance?
Quiz 1
This quiz covers chapters 1 and 2. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
  • Chapters 3 & 4
  • Instructional Materials in the course
Discussion 2
  • What does terrorism mean to you? In your explanation, consider the problems that would be associated with defining this term and discuss the concept that one person’s terrorist is another person’s freedom fighter.
  • In your opinion, which of James Q. Wilson’s three styles of law enforcement agencies is most appropriate for police agencies in your area to adopt and why?
Assignment 2
  • Discuss the development of the Department of Homeland Security and its four primary areas of responsibility.
  • What is a hate crime? Give examples and discuss relevant current events in your community that might be labeled a hate crime.
  • In order to successfully maneuver through the minefields of politics in any community, a police administrator should possess what information? Explain in detail.
Quiz 2
This quiz covers chapters 3 and 4. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
  • Chapters 5 & 6
  • Instructional Materials in the course
Discussion 3
  • Take each of Max Weber’s eight characteristics of the bureaucratic model and apply them to a police organization in your geographic area. How many of them are applicable? (Hint, check your local agency's website for additional assistance).
  • Discuss the basic causes of tension between line and staff personnel and suggest several possible strategies you would implement as an administrator or as staff to reduce tension. Make sure that you consider all viewpoints.
Assignment 3
  • As a police chief using Herzberg’s Motivation-Hygiene Theory, what types of motivators would you use to improve officer’s productivity?
  • If you were a police administrator, what do you believe would be a reasonable span of control of management? In other words, how many subordinates do you believe you could effectively supervise and why?
  • Explain each aspect of Luther Gulick’s acronym “POSDCORB” and its importance from the perspective of a manager.
  • List and discuss the four basic types of structural designs within police departments.
Quiz 3
This quiz covers chapters 5 and 6. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
  • Chapters 7 & 8
  • Instructional Materials in the course
Discussion 4
  • As a police officer in a department of 500 personnel, would you prefer your immediate supervisor to be motivated by personalized power or social power? Explain.
  • As a police employee, would you prefer to work for a chief of police who was authoritarian, democratic, or laissez-faire in his own leadership style? Justify your response.
Assignment 4
  • What are the power motivators of police leaders? Explain with examples.
  • What is the Leadership Skill Mix? Explain each category with examples.
  • Your text identifies three models derived from decision-making theory. Identify those models with examples of each.
  • List the steps, and explain the rationale, that decision makers should take when confronted with an ethical issue.
Quiz 4
This quiz covers chapters 7 and 8. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
  • Chapters 9 & 10
  • Instructional Materials in the course
Discussion 5
  • Imagine that you are a police officer and your immediate supervisor is sexually harassing you. You ponder the two categories of sexual discrimination in your situation. What steps would you take to remedy the issue?
  • Do you believe supervisors should attempt to understand the communication characteristics of their Generation X and Millennial officers? Justify your response.
Assignment 5
  • A lack of communication is the primary complaint people have about their immediate supervisor. Is this correct? Why or why not?
  • Explain progressive discipline and the three (3) goals of an Early Identification and Intervention System.
  • What are the definition, type of examination, and advantages of an assessment center for appointment and promotion?
Quiz 5
This quiz covers chapters 9 and 10. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
  • Chapters 11 & 12
  • Instructional Materials in the course
Discussion 6
  • In your opinion, should police organizations be allowed to collectively bargain, and thus have union representation for their officers? Justify your response.
  • What are the ethical and personal dilemmas an officer might face as he participates in work job action? Please explain.
Assignment 6
  • What is the typical sequence of events involved in the employee grievance process?
  • Explain the budget cycle and the four sequential steps critical for a top police executive to maintain during the budget year.
  • Assume you have been assigned to conduct an audit of a municipal police department that has been awarded a state and federal grant to reduce driving while intoxicated violations over an month period. What preparation, documents, statistics, and analysis would you want to gather and review in your audit report? With the data that you gathered, support your audit findings and recommendations to see if the grant stipulations were fulfilled. (Answers may require research not found in your text.)

Quiz 6
This quiz covers chapters 11 and 12. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
  • Chapters 13 & 14
  • Instructional Materials in the course
Discussion 7
  • In your estimation, how should police administrators deal with “major” sources of stress in their department? Explain your answer.
  • Do you believe that police officers should be held to a higher standard than other professions with regards to negligence in the line of duty? Justify your response. (Hint: think of the three categories of torts)
Assignment 7
  • Explain the Basic Types of Police Torts. Can “cops” get sued? Do they have Constitutional Rights as police officers?
  • List and describe Vicarious Liability. Provide examples of your findings.
  • Describe policy recommendations and the training program necessary to reduce sexual harassment within the police agency.
Quiz 7
This quiz covers chapters 13 and 14. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Sunday at 11:59 pm CT.
  • Chapters 15
  • Instructional Materials in the course
Discussion 8

What do you think will be the most pressing issues in the future confronting the police and how will you as a police administrator address these issues? Explain your answer with examples.

Term Paper

Your 5-7 page memorandum on the Department of Homeland Security from you to the President of the United States and a CC to me is due this week. Your paper should describe the Department of Homeland Security from an administration/management perspective and if the Department should continue or be abolished. Take into consideration everything we have covered during this course. The memorandum should end with a consideration of the question of “liberty versus security” and if the feeling of heightened security is worth the risk of eroding individual Constitutional rights and freedoms. Full details on the expectations for this assignment will be in the Content area of the course.

Begin by researching the Department of Homeland Security via their official website. Numerous websites addressing Homeland Security issues may also assist in your research.

Assignment 8
  • Identify with examples, eight recurring reasons why change occurs in law enforcement agencies. List the five reasons change should not be initiated.
  • What is the Traditional Action Research Model? Explain each step.
  • What are the ways to make organizational change succeed?
Quiz 8
This quiz covers chapters 15. You will have 40 minutes to answer 40 multiple choice questions.  The quiz must be completed by Saturday at 11:59 pm CT.

  Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism and Academic Integrity

Academic integrity is a cumulative process that begins with the first college learning opportunity. Students are responsible for knowing the Academic Integrity policy and procedures and may not use ignorance of either as an excuse for academic misconduct. Columbia College recognizes that the vast majority of students at Columbia College maintain high ethical academic standards; however, failure to abide by the prohibitions listed herein is considered academic misconduct and may result in disciplinary action, a failing grade on the assignment, and/or a grade of "F" for the course.

Additionally, all required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.


There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Columbia College is committed to creating a learning environment that meets the needs of its diverse student body. If you anticipate or experience any barriers to learning, communicate your concerns with the instructor. In addition to speaking with the instructor, the following resources are available to ensure an opportunity to learn in an inclusive environment that values mutual respect.

  • For students with disabilities/conditions who are experiencing barriers to learning or assessment, contact the Student Accessibility Resources office at (573) 875-7626 or sar@ccis.edu to discuss a range of options to removing barriers in the course, including accommodations.
  • For students who are experiencing conflict which is impacting their educational environment, contact the Office of Student Conduct at studentconduct@ccis.edu or (573) 875-7877.
  • For students who have concerns related to discrimination or harassment based on sex, gender identity, sexual orientation, pregnancy or parental status, please contact the Title IX Office at titleixcoordinator@ccis.edu. More information can be found at http://www.ccis.edu/policies/notice-of-non-discrimination-and-equal-opportunity.aspx

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Students are directly responsible to instructors for class attendance and work missed during an absence for any cause. If absences jeopardize progress in a course, the College reserves the right to drop or withdraw students from classes. For additional information, see the Administrative Withdrawal for Non-Attendance heading in the Withdrawal Policy.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted. Late assignments will received a five (5) point deduction for each day past the due date. Late quizzes will be graded at the discretion of the instructor, and only if lateness is due to technology issues. Term Paper will receive a five (5) point deduction for each day before the class ends on Saturday. Papers or other assignments will not be accepted after the class ends.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.

  Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Technology Solutions Center, or the D2L Helpdesk for assistance. If you have technical problems with the VitalSource eText reader, please contact VitalSource. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. You are encouraged to take advantage of this free service provided by the College.

Access Online Tutoring through the "Resources" menu in your course.