Effective: Late Fall 8-Week, 2018/2019

BUSI 535: Recruitment, Selection And Placement Strategies

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  Course Description

Examination of the processes and issues related to staffing organizations. Discussions emphasize analysis of the processes by which the workforce is developed and will enhance productivity and effectively implement business strategy. Topics include recruitment and staffing models; policies and practices related to attraction, selection and development; and retention and employment decision making.

Prerequisite: Graduate standing

Proctored Exams: None



  • Heneman III, Herbert G., Judge, Timothy A., & Kammeyer-Muller, John. Staffing Organizations. 8th. McGraw-Hill/Irwin, 2015.
    • ISBN-978-0-07-786241-1

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.

  Course Overview

We will explore staffing as a process that establishes and governs the flow of people into the organization, within the organization, and out of the organization. Organizations use multiple interconnected systems to manage the people flows. These include planning, recruitment, selection, decision making, job offer, and retention systems. Occurrences or actions in one system inevitably affect other systems.

Staffing is absolutely critical to the success of every company. To be competitive in today’s economy, companies need the best people to create ideas and execute them for the organization. Without a competent and talented workforce, organizations will stagnate and eventually perish. The right employees are the most important resources of companies today. Organizations are increasingly recognizing the value creation that can occur through staffing.

  Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.

  Course Objectives

  • To analyze the processes and issues related to recruitment, selection and placement.
  • To appraise the effectiveness of internal compared to external recruitment and selection.
  • To evaluate the interaction between job analysis, recruitment, selection and rewards.

  Measurable Learning Outcomes

  • Describe staffing models and the relationship to business strategy.
  • Explain the legal implications of performing job analysis in the recruitment and staffing regime.
  • Evaluate the benefits of internal versus external recruitment and selection.
  • Describe and explain the value of retention management.


Grading Scale

Grade Points Percent
A 540-600 90-100%
B 480-539 80-89%
C 420-479 70-79%
F 0-419 0-69%

Grade Weights

Assignment Category Points Percent
Discussions 75 12%
Dropbox Assignments 225 38%
Research Paper 100 17%
Midterm Exam 100 17%
Final Exam 100 17%
Total 600 100%

  Schedule of Due Dates

Week 1

Assignment Points Due
Discussion 1 5 Wednesday
Discussion 2 5 Saturday
Writing Assignment 1 25

Week 2

Assignment Points Due
Discussion 3 5 Wednesday
Writing Assignment 2 25
Discussion 4 5 Saturday
Writing Assignment 3 25

Week 3

Assignment Points Due
Discussion 5 5 Wednesday
Discussion 6 5 Saturday
Writing Assignment 4 25

Week 4

Assignment Points Due
Discussion 7 5 Wednesday
Writing Assignment 5 25
Discussion 8 5 Saturday
Midterm Examination 100

Week 5

Assignment Points Due
Discussion 9 5 Wednesday
Writing Assignment 6 25
Discussion 10 5 Saturday
Writing Assignment 7 25

Week 6

Assignment Points Due
Discussion 11 5 Wednesday
Discussion 12 5 Saturday
Writing Assignment 8 25

Week 7

Assignment Points Due
Discussion 13 5 Wednesday
Writing Assignment 9 25
Discussion 14 5 Saturday
Research Paper 100

Week 8

Assignment Points Due
Discussion 15 5 Wednesday
Final Examination 100 Saturday
Total Points: 600

  Assignment Overview

Reading Assignments

Reading assignments should be completed prior to addressing Discussion assignments, taking quizzes, or composing writing assignments for the week.

Discussion Assignments

Discussion assignments must receive an in-depth but concise answer to all questions (review your spelling) the week they are assigned. You must also respond to two other students’ postings in each thread and read all of the other postings. No credit will be given for late postings; full credit will not be given unless you engage others in discussion and read all postings. The first weekly Discussion’s initial answer and responses are due by Wednesday at midnight (CT), and the second weekly Discussion’s initial answer and responses are due by Saturday at midnight (CT).


Exams will be given the fourth week and the eighth week. The Midterm Exam, which is worth 100 points, will be available in the Quizzes area of the course on Monday of Week 4. It is open book, but you will need to study! The Final Exam, which is worth 100 points, will be available in the Quizzes area of the course on Monday of Week 8, the final week. It is open book, but you will need to study!

NOTE: Work done in a previous course, in whole or in part, will not be accepted.

Writing Assignments

Writing assignments must be completed by their deadlines, including the submission of a Research Paper topic, with a minimum of five sources (mainly books, not Internet sites), outline, APA (6th edition) cited, to the instructor by Week 2; and the completion of the 5-10 page, APA (6th edition) cited Research Paper (whose subject must be appropriate to discussion and approved by the instructor by the end of Week 2).

  Course Outline

Click on each week to view details about the activities scheduled for that week.

  1. Read Chapter 1, pages 6-41.
  2. Review research paper options on page 12 of this syllabus and start thinking about which topic you will research.
Discussion 1

Introductions and becoming familiar with our web-based course. Introduce yourself in this "Introductions" thread of our class conference area, in our "virtual classroom." Please give us more than your name. Include your profession, hobbies, interest in human resources, family and any other information that can help us get to know you.  due by midnight (CT) Wednesday.

Discussion 2

Why is it important for the organization to view all components of staffing (recruitment, selection and employment) from the perspective of the job applicant?

Writing Assignment 1

Assess Application Case: Staffing Strategy for a New Plant (Heneman III, pages 39-40).

Your task is to state a tentative response to each question that will be the basis for your discussion at the meeting.

  1. What geographic location might be best for the plant in terms of attracting sufficient quantity and quality of labor, especially for the key jobs?
  2. Should the plant manager come from inside the current managerial ranks or be sought from the outside?
  3. Should staffing be based on just the person/job match or also on the person/organization match?
  4. Would it make sense to initially staff the plant with a flexible workforce by using temporary employees and then shift over to a core workforce if it looks like the plant will be successful?
  5. In the early stages, should the plant be fully staffed, understaffed, or overstaffed?
  6. Based on the case, will employee retention likely be a problem, and if so, how will this affect the viability of the new plant?
Plagiarism Quiz

This is not a graded exercise; however, students are highly encouraged to complete this quiz as a tool to better understand the plagiarism concept. The Plagiarism Tutorial can be found in the Content Area of the course.


Read Chapters 2 and 3, pages 49-149. Incorporate information from your chapter readings into your Discussion and Dropbox assignments.

Class Activities (FYI): Visit the Equal Employment Opportunity website to review different laws. The link to this website can be found in the Content area under Week 2.

Discussion 3

Chapter 2 discusses Legal Compliance and the formulation of the employment relationship from a legal perspective. Do you agree that “the employer usually has the upper hand” when it comes to establishing the employment relationship? When might the employee have maximum power over the employer? Due by midnight (CT) Wednesday.

Writing Assignment 2

Communicate to the instructor:

  • Your HR-related research topic (see your options on page 12 below)
  • Provide the outline for your paper
  • Provide five sources (APA 6th edition cited) that you will be using
  • Our textbook must be part of your references
  • More books than internet sites must be used for your research paper
  • Use only scholarly sites; Wikipedia, Google, etc., are unacceptable sites for the research paper.

Make sure you are citing from the 6th edition of the APA manual.

Discussion 4

Planning! Review Replacement and Succession planning in Chapter 3. What are the advantages and disadvantages of doing succession planning for all levels of management, instead of just top management? Due by midnight (CT) Saturday.

Writing Assignment 3

Read Application Case: “Deciding Whether to Use Flexible Staffing” (Heneman III, pages 144-146). Prepare a brief preliminary report including the following:

  1. A summary of the possible advantages and disadvantages of flexible staffing.
  2. A summary of the advantages and disadvantages of using FSS as a service provider.
  3. A summary of the type of additional information you recommend gathering as part of the decision-making process.
Read Chapters 4 and 5, pages 152-268. Incorporate information from your chapter readings into your Discussion and Dropbox assignments.
Discussion 5
What are the advantages and disadvantages of using multiple methods of job analysis for a particular job? Multiple sources? Due by midnight (CT) Wednesday.
Discussion 6
What are the advantages of conveying a realistic recruitment message as opposed to one portraying the job in a way that the organization thinks that job applicants want to hear? Due by midnight (CT) Saturday.
Writing Assignment 4

Read Application Case “Improving a College Recruitment Program,” pages 260-262, and address the questions below.

  1. What topics should be covered in the training program?
  2. What materials and training aids will be needed for the program?
  3. What skills should the trainees actually practice during the training?
  4. Who should conduct the training?
  5. What other changes might have to be made to ensure that the training has a strong impact on the managers and that during the recruitment process they are motivated to use what they learned in training?

Chapters 6 and 7, pages 270-366. Incorporate information from your chapter readings into your Discussion and Dropbox assignments.

Discussion 7

Exhibit 6.9 located on page 299 contains many suggestions for improving the advancement of women and minorities. Choose the three suggestions you think are most important and explain why. Due by midnight (CT) Wednesday.

Writing Assignment 5

Read Application Case “Succession Planning for a CEO,” pages 304-305, and address the questions below.

  • How should Lone Star go about finding a successor to Ritter? Should Bowers be recruited to be the next CEO?
  • How should other internal candidates be identified and recruited.
  • Does Lone Star need a succession plan for the CEO position? If so, how would you advise the board in setting up such a plan?
  • Should Lone Star have a succession plan in place for other individuals at the bank? If so, why and for whom?
Discussion 8

What information does a selection decision maker need to collect in making staffing decisions? What are the ways in which this information can be collected?  Due by midnight (CT) Saturday.

Midterm Examination

The Midterm Examination will be made available to you on Monday of Week 4, in the Quizzes area of the course. Due by midnight (CT) Saturday. No late exams will be accepted.


Chapters 8 and 9, pages 368-500. Incorporate information from your chapter readings into your Discussion and Dropbox assignments.

Class Activities: Visit the Human Resource Management (HRM) website and review practical articles on the latest topics and research on staffing and other human resource topics. The link to this website can be found in the Content area under Week 5.

Discussion 9
How can organizations avoid legal difficulties in the use of pre-employment inquiries in initial selection decisions? Due by midnight (CT) Wednesday.
Writing Assignment 6

Read Ethical Issues, page 414, and address the questions below.

  1. Is it wrong to pad one’s resume with information that, while not an outright lie, is an enhancement? For example, would it be wrong to term one’s job “maintenance coordinator” when in fact one simply emptied garbage cans?
  2. Do you think employers have a right to check into applicants’ backgrounds? Even if there is no suspicion of misbehavior? Even if the job poses no security or sensitivity risks? Even if the background check includes driving offenses and credit histories?
Discussion 10
Describe the similarities and differences between personality tests and integrity tests. When is each warranted in the selection process? Due by midnight (CT) Saturday.
Writing Assignment 7

Read Application Case “Assessment Methods for the Job of Human Resources Director,” pages 486-488, and answer the questions below.

The Firm is considering numerous selection techniques for possible use. For each method listed below, decide whether you would or would not use it in the selection process and state why.

  1. A job knowledge test specifically designed for HR professionals that focuses on an applicant’s general knowledge of HR management
  2. A medical examination and drug test at the beginning of the selection process in order to determine if applicants are able to cope with the high level of stress and frequent travel requirements of the job and are drug-free
  3. A paper-and-pencil integrity test
  4. A structured behavioral interview that would be specially designed for use in filling only this job
  5. A general cognitive ability test
  6. Personal Characteristics Inventory
  7. A set of interview questions the firm typically uses for filling any position:
  • a. Tell me about a problem you solved on a previous job.
  • b. Do you have any physical impairment(s) that would make it difficult for you to travel on business?
  • c. Have you ever been tested for AIDS?
  • d. Are you currently unemployed, and if so, why?
  • e. This position requires fresh ideas and energy. Do you think you have those qualities?
  • f. What is your definition of success?
  • g. What kind of sports do you like?
  • h. How well do you work under pressure? Give me some examples.

Read Chapters 10 and 11, pages 503-576. Incorporate information from your chapter reading into your Discussion and Dropbox assignments.

Class Activities: Visit the Department of Labor website for information on employment standards, employment and training, and small business programs. The link for this website can be found in the Content area under Week 6.

Discussion 11
What steps should be taken by an organization that is committed to shattering the glass ceiling? Due by midnight (CT) Wednesday.
Discussion 12
What roles should HR professionals play in staffing decisions? Why? Due by midnight (CT) Saturday.
Writing Assignment 8

Read Application Case “Choosing Entrants into a Management Training Program,” pages 572-574, and address the questions below.

  1. How would you go about deciding whom to select for the openings? In other words, without providing your decisions for the individual candidates, describe how you would weigh the various pieces of selection information to reach a decision.
  2. Using the decision-making process from the previous question, which three applicants would you select for the training program? Explain your decision.
  3. Although the data provided in the exhibit reveal that all selection measures were given to all 11 candidates, would you advise Come As You Are to continue to administer all the predictors at one time during the half-day assessment program? Or, should the predictors be given in a sequence so that a multiple hurdles or combined approach were used? Explain your recommendation.
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Read Chapters 12 and 13, pages 579-680. Incorporate information from your chapter readings into your Discussion and Dropbox assignments.
Discussion 13
What are the advantages and disadvantages of the sales approach in the presentation of the job offer? Due by midnight (CT) Wednesday.
Writing Assignment 9

Refer to Chapter 12 and provide answers to the following questions:

  1. If you were the HR staffing manager for an organization, what guidelines might you recommend regarding oral and written communication with job applicants by members of the organization?
  2. What steps should an employer take to develop and implement its policy regarding employment-at-will?
Discussion 14
How would you try to get individual managers to be more aware of the legal requirements of staffing systems and to take steps to ensure that they themselves engaged in legal staffing actions? Due by midnight (CT) Saturday.
Research Paper
Provide to the instructor your 5-10 page research paper on an approved HR related topic. The research paper should be in APA (6th edition) format. The 5-page minimum requirement does not include the cover page and reference pages.
Chapter 14, pages 673-725. Incorporate information from your chapter readings into your Discussion and Dropbox assignments.
Discussion 15
If a person said to you, “It’s easy to reduce turnover—just pay people more money,” what would your response be? Due by midnight (CT) Wednesday.
Final Examination
The Final Exam will be made available to you on Monday of Week 8, in the Quizzes area of the course. Due by midnight (CT) Saturday, the last day of the class. No late exams will be accepted.

  Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.


Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.


There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.

All late Dropbox assignments are worth only 50% of the original potential points possible. You have only one week to submit late work; after one week, the Dropbox assignment is worth zero points.

No assignments are accepted after the course has closed. The last date to turn in assignments is listed in the grading table.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.

  Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.