Effective: Late Fall 8-Week, 2018/2019

BUSI 535: Recruitment, Selection And Placement Strategies

Back to Top

  Course Description

Examination of the processes and issues related to staffing organizations.  Discussions emphasize analysis of the processes by which the workforce is developed and will enhance productivity and effectively implement business strategy.  Topics include recruitment and staffing models, policies and practices related to attraction, selection, development, retention, and employment decision-making.

Prerequisite: Graduate standing

Proctored Exams: None



  Textbooks

As part of TruitionSM, students will receive their course materials automatically as described below.

Required

  •  Heneman III, H. G., Judge, T. A., & Kammeyer-Mueller, J. D. (2015). Staffing Organizations (8th ed). McGraw-Hill.  eText

Bookstore Information

Ed Map is Columbia College’s bookstore for Online, Nationwide, and Evening students.

eText Information

If a course uses an eText, (see Textbook information above) the book will be available directly in Desire2Learn (D2L) and through the VitalSource eText reader the Friday before the session begins, if registered for courses prior to that date.  Students will have a VitalSource account created for them using their CougarMail email address. Upon first login to VitalSource, students may need to verify their account and update their VitalSource password.  More information about how to use the VitalSource platform, including offline access to eTexts, can be found in D2L.  Students that would like to order an optional loose-leaf print-on-demand copy of eligible eTexts can do so through the Ed Map storefront at an additional cost.  Once orders are placed, it can take approximately five to seven business days for students to receive their print-on-demand books.

Physical Course Materials Information

Students enrolled in courses that require physical materials will receive these materials automatically at the address on file with Columbia College.  Delivery date of physical materials is dependent on registration date and shipping location.  Please refer to confirmation emails sent from Ed Map for more details on shipping status.

Returns: Students who drop a course with physical course materials will be responsible for returning those items to Ed Map within 30 days of receipt of the order.  More specific information on how to do so will be included in the package received from Ed Map.  See here for Ed Map's return policy. Failure to return physical items from a dropped course will result in a charge to the student account for all unreturned items.

Note: Students who opt-out of having their books provided as part of TruitionSM are responsible for purchasing their own course materials, but may do so through the Ed Map storefront. Visit https://www.ccis.edu/bookstore.aspx for details.

  Course Overview

In this course, we will explore staffing as a process that establishes and governs the flow of people into the organization, within the organization, and out of the organization.

Organizations use multiple interconnected systems to manage the people flow. These include planning, recruitment, selection, decision making, job offer, and retention systems. Occurrences or actions in one system inevitably affect other systems.

Staffing is absolutely critical to the success of every company. To be competitive in today’s economy, companies need the best people to create ideas and execute them for the organization. Without a competent and talented workforce, organizations will stagnate and eventually perish. The right employees are the most important resources of companies today. Organizations are increasingly recognizing the value creation that can occur through staffing.

  Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.

  Course Learning Outcomes

  1. Discuss staffing models and strategy while understanding how critical these forces are to organizational effectiveness.
  2. Explain the importance of performing job analysis and the legal and regulatory factors that impact recruitment and staffing decisions.
  3. Evaluate the advantages and disadvantages of internal/external recruitment as it relates to the selection process.
  4. Describe the importance of retention management in the workforce.

  Grading

Grading Scale

Grade Points Percent
A 450-500 90-100%
B 400-449 80-89%
C 350-399 70-79%
F 0-349 0-69%

Grade Weights

Assignment Category Points Percent
Discussions (15) 75 15%
Writing Assignments (5) 125 25%
Research Paper 100 20%
Midterm Exam 100 20%
Final Exam 100 20%
Total 500 100%

  Schedule of Due Dates

Week 1

Assignment Points Due
Discussion 1: Introduction 5 Wednesday/Sunday
Discussion 2 5
Writing Assignment 1 25 Sunday

Week 2

Assignment Points Due
Discussion 3 5 Wednesday/Sunday
Discussion 4 5
Writing Assignment 2: Submission of Research Paper Topic and Outline 25 Sunday

Week 3

Assignment Points Due
Discussion 5 5 Wednesday/Sunday
Discussion 6 5
Writing Assignment 3 25 Sunday

Week 4

Assignment Points Due
Discussion 7 5 Wednesday/Sunday
Discussion 8 5
Midterm Exam 100 Sunday

Week 5

Assignment Points Due
Discussion 10 5 Wednesday/Sunday
Discussion 9 5
Writing Assignment 4 25 Sunday

Week 6

Assignment Points Due
Discussion 11 5 Wednesday/Sunday
Discussion 12 5
Writing Assignment 5 25 Sunday

Week 7

Assignment Points Due
Discussion 13 5 Wednesday/Sunday
Discussion 14 5
Research Paper 100 Sunday

Week 8

Assignment Points Due
Discussion 15 5 Wednesday/Saturday
Final Exam 100 Saturday
Total Points: 500

  Assignment Overview

Discussions

There are fifteen (15) Discussions in the course, worth five (5) points each. You will be expected to submit an initial post fully and adequately addressing the question. You must also respond to two other students’ postings in each thread, and read all of the other postings. For discussions, research and citations are required. The initial post for the discussion is due on Wednesday (11:59 p.m. CT) and the response is due on Sunday (11:59 p.m. CT) for the both posts. 

Note for Week 8: The initial post for the discussion is due on Wednesday (11:59 p.m. CT) and the response is due on Saturday (11:59 p.m.) for both posts.

Each discussion is set so that you must post your original thoughts before reading the posts of your classmates. No credit will be given for late postings; full credit will not be given unless you engage others in discussion and read all postings. Discussion assignments must receive an in-depth but concise answer to all questions (review your spelling) in the weeks they are assigned.

Follow APA style of writing. Discussions are to be single-spaced using size 12 font. The Discussion Topics relate to material covered in the textbook and typically require analysis, research, and/or critical thinking. The style, format, and tone of your postings should be thoughtful, professional and respectful.

Writing Assignments

All Writing Assignments must be completed by their deadlines, and are due by 11:59 p.m. CT, Sunday of the assigned week. Writing assignments will involve critical thinking and analysis of the text readings for the week. Your responses to the writing assignments should be logically ordered, include relevant information pertaining to the question(s), focused, use correct mechanics (spelling, punctuation, etc.), usage (subject/verb agreement, etc.), diction (choice of words, no slang), and proper sentence structure. Points will be deducted for misspellings, incomplete sentences, poor sentence structure, or improper grammar.

The assignments must be prepared using MS Word to preserve formatting errors. The assignment must be double-spaced, 12 point Times New Roman font, and 1-inch margins. It must be a minimum of 2 full pages. You must follow APA (6th edition) cited writing style. Please submit these as a single Word document.

Research Paper

An informative/expository research paper will be completed throughout the duration of this course. There are many key topics that will be addressed that are based on recruitment, selection, and placement strategies. Twenty-six topics have been preselected; however, you are permitted to choose an original topic idea that must still be preapproved by the instructor. These preselected topics can be found in the Content Area of the course.

The References page must contain a minimum of 10 but no more than 15 sources. The Sources must use APA 6th edition citations. One of the sources must be our textbook. It is strongly suggested that books are used and credible internet sites (such as Galileo, etc.) as sources. DO NOT use Wikipedia and/or other sites that are not research-based. A minimum of 4 books and 6 internet sites (this includes articles) should be used. You may use more of a specific source but no less than the specified number.  Internet sources ONLY are not acceptable.

The paper should be a minimum of 8 pages but no more than 12 pages. This page count does not include the title page, abstract, and references (works cited page). The paper must be double-spaced, 12 point Times New Roman font, and 1-inch margins. Your research paper topic will be submitted to the instructor during Week 2. An outline will be submitted during Week 2. Please include in your outline: background information, thesis statement, main topic, key details with supporting facts, and conclusion. This must be submitted in outline format.

The paper must be logically ordered, include relevant information pertaining to the topic, focused, correct mechanics (spelling, punctuation, etc.), usage (subject/verb agreement, etc.), diction (choice of words, no slang), and proper sentence structure. The paper must be submitted by the due date. All Dropbox assignments will have originality check turned on to check for plagiarism.

Research should include research-based information/strategies that display a thorough analysis of the chosen topic. Students should make sure that anyone who reads this paper has a clearer understanding than they previously had prior to reading about the chosen topic. The paper may include examples; however, any personal experiences should be omitted from discussion of the topic. You are not trying to persuade or argue a side but rather inform your audience with factual information on the chosen topic.

Exams

There are two exams – Midterm and Final Exam to be held in Weeks 4 and 8 respectively. You will have 90 minutes and only one (1) attempt to complete the exams. Each exam consists of 20 MCQs (Multiple Choice Questions) and 12 Short Answer questions.

The Midterm Exam, which covers Chapters 1-7, is worth 100 points and will be available in the Quizzes area of the course on Wednesday (12:01 a.m. CT) of Week 4.  It is an open book exam, but you will need to study. You must complete the exam by Sunday, 11:59 p.m. CT of the same week.

The Final Exam, which covers Chapters 8-14, is worth 100 points and will be available in the Quizzes area of the course on Wednesday (12:01 a.m. CT) of Week 8.  It is also an open book exam but you are expected to study nonetheless. You must complete the exam by Saturday, 11:59 p.m. CT of the same week.

  Course Outline

Click on each week to view details about the activities scheduled for that week.

Discussion 1: Introduction

Introduce yourself in this “Introductions” thread of our class conference area, in our “virtual classroom.”

Please give more than your name. Include your profession, hobbies, interest in human resources, family and any other information that can help us get to know you.

Discussion 2

In order for organizations to be successful in their staffing activities, they must first acknowledge that staffing involves two parties–the organization and the job applicant. Why is it important for the organization to view all the components of staffing (recruitment, selection, and employment) from the perspective of the job applicant?

Readings

Chapter 1: Staffing Models and Strategy

Writing Assignment 1

Assess Application Case: Staffing Strategy for a New Plant (Heneman III, pages 39-40). Your task is to state a tentative response to each question that will be the basis for your discussion at the meeting.

  1. What geographic location might be best for the plant in terms of attracting sufficient quantity and quality of labor, especially for the key jobs? Provide information to support your choice of location.
  2. Should the plant manager come from inside the current managerial ranks or be sought from the outside? Why is your selection a better choice versus the other? What are the advantages/disadvantages of each?
  3. Should staffing be based on just the person-job match or also on the person-organization match?Differentiate between the two and explain why this is a complex decision.
  4. Would it make sense to initially staff the plant with a flexible workforce by using temporary employees and then shift over to a core workforce if it looks like the plant will be successful?What are the advantages and disadvantages of using a flexible workforce versus a core workforce in this situation?
  5. In the early stages, should the plant be fully staffed, understaffed, or overstaffed? Why is your choice a preferred method and explain why the other two choices are not preferential?
  6. Based on the case, will employee retention likely be a problem, and if so, how will this affect the viability of the new plant?
Discussion 3

Review Replacement and Succession planning in Chapter 3. What are the advantages and disadvantages of doing succession planning for all levels of management, instead of just top management?

Discussion 4

Chapter 2 discusses Legal Compliance and the formulation of the employment relationship from a legal perspective.

Do you agree that “the employer usually has the upper hand” when it comes to establishing the employment relationship? Why or why not?

When might the employee have maximum power over the employer? Explain your reasoning.

Readings

Chapters 2 and 3

Writing Assignment 2: Submission of Research Paper Topic and Outline

Submit your Research Paper topic and outline. There are many key topics that will be addressed that are based on recruitment, selection, and placement strategies. You can choose your topic from the preselected list of twenty-six topics; however, you are also permitted to choose an original topic idea that must still be preapproved by the instructor. Your outline for the Research Paper must include background information, thesis statement, main topic, key details with supporting facts, and conclusion.

Discussion 5

What are the advantages and disadvantages of identifying and using multiple methods of job analysis for a particular job?

Discussion 6

What are the advantages of conveying a realistic recruitment message as opposed to one portraying the job in a way that the organization thinks that job applicants want to hear?

Readings

Chapters 4 and 5

Writing Assignment 3

Read Application Case “Improving a College Recruitment Program,” and address the questions below (Heneman III, pages 260-262).

  1. What topics should be covered in the training program? Explain how the recruitment briefing conducted by Marianne could have been more effective.
  2. What materials and training aids will be needed for the program? Tell why the materials and training aids would be needed? How did you decide these would be needed?
  3. What skills should the trainees actually practice during the training? Select the top two skills (in your opinion) and state why are these skills are more important than the others?
  4. Who should conduct the training? Provide information to support your answer.
  5. What other changes might have to be made to ensure that the training has a strong impact on the managers so that during the recruitment process they are motivated to use what they learned in training?
Discussion 7

Exhibit 6.9 located on page 299 contains many suggestions for improving the advancement of women and minorities.

Choose three suggestions you think are most important and explain why.

Discussion 8

What information does a selection decision maker need to collect in making staffing decisions?  What are the ways in which this information can be collected?

Midterm Exam

The Midterm Exam is worth 100 points and covers chapters 1 through 7. There are 20 multiple-choice questions and 12 short answer questions in the exam. Time limit is 90 minutes. Only one attempt is allowed. It will open on Wednesday (12:01 a.m. CT) and will close by Sunday (11:59 p.m. CT) of Week 4. It is an open book exam, but you will need to study.

Readings

Chapters 6 and 7

Discussion 10

Describe the similarities and differences between personality tests and integrity tests. When is each warranted in the selection process?

Discussion 9

What methods of initial assessment appear to be more useful than others? If you were starting your own business, which initial assessment methods would you use and why?

Readings

Chapters 8 and 9

Writing Assignment 4

Read Application Case “Assessment Methods for the Job of Human Resources Directors,” (pages 486-488).

The Firm is considering numerous selection techniques for possible use. For each method listed below, decide whether you would or would not use it in the selection process and state why. Provide detailed information to support your answer for each method.

  1. A job knowledge test, specifically designed for HR professionals, which focuses on the applicant’s general knowledge of HR management.
  2. A medical examination and drug test at the beginning of the selection process in order to determine if applicants are able to cope with the high level of stress and frequent travel requirements of the job and are drug-free.
  3. A paper-and-pencil integrity test.
  4. A structured behavioral interview that would be specially designed for use in filling only this job.
  5. A general cognitive ability test.
  6. Personal Characteristics Inventory.
  7. A set of interview questions the firm typically uses for filling any position:
  • Tell me about a problem you solved on a previous job.
  • Do you have any physical impairment(s) that would make it difficult for you to travel on business?
  • Have you ever been tested for AIDS?
  • Are you currently unemployed, and if so, why?
  • This position requires fresh ideas and energy.
  • Do you think you have those qualities?
  • What is your definition of success?
  • What kind of sports do you like?
  • How well do you work under pressure? Give me some examples.
Discussion 11

What steps should be taken by an organization committed to shattering the glass ceiling?

Discussion 12

What roles should HR professionals play in staffing decisions? Why?

Readings

Chapters 10 and 11

Writing Assignment 5

Read Application Case “Choosing Entrants into a Management Training Program,” (pages 572-574) and address the questions below.

  1. How would you go about deciding whom to select for the openings? In other words, without providing your decisions for the individual candidates, describe how you would weigh the various pieces of selection information to reach a decision.
  2. Using the decision-making process from the previous question, which three applicants would you select for the training program? Explain your decision.
  3. Although the data provided in the exhibit reveal that all selection measures were given to all 11 candidates, would you advise Come As You Are to continue to administer all the predictors at one time during the half-day assessment program? Or, should the predictors be given in a sequence so that multiple hurdles or combined approach could be used? Explain your recommendation.
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Discussion 13

What are the advantages and disadvantages of the sales approach in the presentation of the job offer?

Discussion 14

How would you try to get individual managers to be more aware of the legal requirements of staffing systems and to take steps to ensure that they themselves engage in legal staffing actions?

Readings

Chapters 12 and 13

Research Paper

An informative/expository research paper will be completed throughout the duration of this course based on the topic and outline that is approved by the instructor in week 2. Research should include research-based information/strategies that display a thorough analysis of the chosen topic. Students should make sure that anyone who reads this paper has a clearer understanding than they previously had prior to reading about the chosen topic. The paper may include examples; however, any personal experiences should be omitted from discussion of the topic. You are not trying to persuade or argue a side but rather inform your audience with factual information on the chosen topic.

Discussion 15

If a person said to you, “It’s easy to reduce turnover – just pay people more money,” what would your response be? Why is this an  appropriate response?

Final Exam
The Final Exam is worth 100 points and covers chapters 8 through 14. There are 20 multiple-choice questions and 12 short answer questions in the exam. Time limit is 90 minutes. Only one attempt is allowed. It will open on Wednesday (12:01 a.m. CT) and will close by Saturday (11:59 p.m. CT) of Week 8. It is an open book exam, but you will need to study.
Readings

Chapter 14

  Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism and Academic Integrity

Academic integrity is a cumulative process that begins with the first college learning opportunity. Students are responsible for knowing the Academic Integrity policy and procedures and may not use ignorance of either as an excuse for academic misconduct. Columbia College recognizes that the vast majority of students at Columbia College maintain high ethical academic standards; however, failure to abide by the prohibitions listed herein is considered academic misconduct and may result in disciplinary action, a failing grade on the assignment, and/or a grade of "F" for the course.

Additionally, all required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.  No late assignments will be accepted without extenuating circumstances beyond the control of the student and with instructor notification prior to the due date.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.

  Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Technology Solutions Center, or the D2L Helpdesk for assistance.  If you have questions about the Ed Map storefront, please contact the Columbia College Technology Solutions Center.  If you have technical problems with the VitalSource eText reader, please contact VitalSource.  Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.