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Effective: Late Fall 8-Week, 2017/2018

BUSI 522: Organizational Theory & Practice

Course Description

Examination of modern concepts of effective management. Discussions focus on foundations, theories, models, and literature for designing effective organizational relationships

Prerequisite: None

Proctored Exams: None



Syllabus Contents

Textbooks

Required

  • Daft, Richard. Organization Theory and Design. 12th. Cengage Learning, 2016.
    • ISBN-978-1-285-86634-5

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.

Additional Required Materials

Additionally you will need to either rent or purchase ONE of the following three movies (a movie analysis is required during Week 7):

  • The King’s Speech – Starring Colin Firth (2011)
  • Invictus – Starring Morgan Freeman and Matt Damon (2011)
  • Moneyball – Starring Brad Pitt and Robin Wright (2012)

Course Overview

To help the student succeed in the learning objectives, this course is divided into 5 parts: Introduction to Organizations, Organizational Purpose & Structural Design, Open System Design Elements, Internal Design Elements, and Managing of Dynamic Processes. Introduction to Organizations provides the student exposure to characteristics familiar to all organizations, large and small, manufacturing and service based, for profit and not for profit. This part provides definitions and examples defining organizational theory and the value in becoming stronger managers. Organizational Purpose & Structural Design provides the student opportunities for discussion surrounding strategic management, goals & objectives, and organizational design and its effectiveness. Organizational structure concepts are introduced providing advantages/disadvantages of each. Open System Design Elements provides opportunities for discussion and exploration of relationships between organizations and their internal and external environments. Environmental domains are examined. The student will explore Interorganizational relationships and learn how to deal effectively with relationship building. Organizational design and the role it plays in assisting organizations preparing to operate in an international environment will be looked at in detail. Students will explore global strategic approaches and specific advantages and disadvantages of each. Internal Design Elements focus is organizational design and its relationship to organizational technology, departmental technologies, and computer-based information technologies. The evolutions of such technologies are explored and how these technologies provide a distinct competitive advantage is synthesized. Organizational life cycle will be presented providing the student with strategies to deal with the various issues that organizations face during each stage. The final part, Managing of Dynamic Processes explores the ethical values of an organization and how value-based leadership plays a significant role in developing a culture of ethical behavior. Innovation and change are introduced and examples of the four types of change will provide students a better understanding of how to implement and manage change. Effective decision making is a key ingredient in organizational success. Several approaches are discussed and analyzed. Closing out this course is an examination of organizational conflict, the use of organizational power and political maneuverings within organizations.

In summary, this course is structured to allow students to take a holistic approach in learning organizational design concepts linking them to classical ideas and theories. Students will learn that managers at all levels are deeply involved in organizational theoretical practices daily but seldom realize it. At the end of this course, successful students will understand and will be able to explain events that impact organizational efficiency, effectiveness, and learning; thus allowing them to become better and more effective managers. Organizational Theory and Practices is designed for middle and upper level managers who need to increase their awareness and skills in regards to understanding and dealing with the “sociological” aspects of an organization.



Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.


Course Objectives

  • To describe new concepts and models from organization theory with changing events in the real world of organizations
  • To diagnose emerging organizational needs and problems
  • To apply a contingency approach to the management of real organizations
  • To be competent in critical thinking, written analysis, and oral presentations
  • To be sensitive to the importance of business ethics and social responsiveness

Measurable Learning Outcomes

  • Explain contingency theory
  • Explain the context dimensions of organizations: Goals, environment, technology, size, and life cycle
  • Explain the appropriateness of organizational structures
  • Explain the decision-making process
  • Explain the change process
  • Prepare a written professional case analysis
  • Prepare and deliver a professional oral case presentation
  • Explain the major theories of business ethics
  • Explain the relationship between organizational structure and strategic decision-making

Grading

Grading Scale
Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
F 0-699 0-69%
Grade Weights
Assignment Category Points Percent
Discussion Questions 170 17%
Workbook Activities 120 12%
Case Analysis 200 20%
Integrative Cases 200 20%
Term Project 310 31%
Total 1000 100%


Schedule of Due Dates

Week 1
Assignment Points Due
Discussion Questions 1-3 15 Wednesday/Sunday
Plagiarism Tutorial - Sunday
Workbook 1 30
Week 2
Assignment Points Due
Discussion Question 4 20 Wednesday/Sunday
Workbook 2 30 Sunday
Case Analysis 1 50
Week 3
Assignment Points Due
Discussion Question 5 25 Wednesday/Sunday
Case Analysis 2 50 Sunday
Week 4
Assignment Points Due
Discussion Question 6 25 Wednesday/Sunday
Workbook 3 30 Sunday
Workbook 4 30
Week 5
Assignment Points Due
Discussion Question 7 20 Wednesday/Sunday
Integrative Case 1 100 Sunday
Week 6
Assignment Points Due
Discussion Question 8 15 Wednesday/Sunday
Case Analysis 3 50 Sunday
Week 7
Assignment Points Due
Discussion Question 9 35 Wednesday/Sunday
Case Analysis 4 50 Sunday
Term Project 310
Week 8
Assignment Points Due
Discussion Question 10 15 Wednesday/Saturday
Integrative Case 2 100 Saturday
Total Points 1000

Assignment Overview

Readings

Each week includes readings from chapters of the textbook and/or case study readings. It is advisable to complete these reading assignments before starting other assignments for the week, as you will want to reflect your understanding of the concepts in your weekly work.


Discussion Questions

The only way to conduct a proactive discussion online is to respond promptly. To receive the maximum number of points for each discussion question posted, students should review the discussion grading rubric located in the course Content area. Because this is a graduate level course, you are expected to research material beyond the textbook (when applicable) and provide APA reference citations in support of that research. Comments such as “Good idea” or “I agree with you.” are good to support your fellow students, but that alone is insufficient to earn points. You should engage your fellow learners in a relevant discussion based upon their comments, textbook information, and your additional research. Research beyond the textbook is required on all assignments for this class. An initial post with the student’s in-depth response to the discussion questions is due each week by Wednesday at midnight CT. The student then has until Sunday at midnight CT to provide an in-depth response to at least two other student posts. Except in week 8 the reply to other students must be posted by Saturday at midnight CT.

A change in format to the discussion board postings has been implemented for this class. You must post your own discussion response before you are given access to read and reply to other messages posted by classmates. This encourages original thought without influence from other existing messages. Students will be able to see the number of unread messages in the updates widget and on the main discussion page, but when you access the topic the following message appears: You must compose a message before you can view or reply to other messages in this topic. Any boxes opened and not completed (to get around the system) will receive an automatic deduction for that discussion board post grade. If you do have a system error contact me ASAP. Additionally, some threads do not use this feature as it is helpful for students to view others’ posts.


Workbook Activities

The Workbook assignments are designed to help you practice and remember important concepts in the course. There will be four Workbook Activities worth 30 points each. Each exercise has directions, and completed work will be submitted to the Dropbox area of the course. Research beyond the textbook is required on all assignments for this class. Grading criteria for the workbook activities is located in the course Content area.


Case Analysis

The cases you will be asked to read and analyze are located within the textbook. You will have four Case Analysis assignments at 50 points each, making up 20% of the final grade. After reading the assigned case, answer the assigned problems, use APA formatting and be sure to provide solid, in-depth and well researched responses. Research beyond the textbook is required on all assignments for this class. Submit completed cases to the Dropbox area of the course. A grading criteria for cases for analysis is in the course Content area.


Integrative Cases

Like the Case Analysis, the Integrative Cases can be found in your textbook. You will have two Integrative Cases at 100 points each, worth 20% of the final course grade. The Integrative Cases will be more in depth than the Case Analysis and require deeper probing. Use APA formatting and be sure to provide solid, in-depth and well researched responses. Research beyond the textbook is required on all assignments for this class. Submit completed cases to the Dropbox area of the course. One of the integrative cases will require a PowerPoint presentation along with in-depth speaker notes. The presentation should reflect what you would say to the organization (if hired as an outside consultant) in your analysis of their company. A grading criteria for the Integrative Cases is located in the course Content area.


Term Project

This project consists of 4 components: Organizational Theory literature review; discussion of applicable theories and concepts (synthesis of literature reviewed) as they relate to issues and challenges organizations face today; organizational Analysis using the Baldrige P1/P2 criteria (focus on diagnosis); and recommendations for interventions (should be based on your organizational analysis and literature review). Students are expected to review current and relevant OT literature and provide an annotated summary of each. Each summary must be thorough, concise, and the main point(s) must be clear. A minimum of 10 sources must be selected and referenced. APA style is required. Be sure you are using the 6th edition of APA. For more in-depth information about the project, please see Week 7 of the Course Schedule, below. The Term Project is worth 310 points, 31% of the final course grade.



Course Outline

Click on each week to view details about the activities scheduled for that week.

Week 1: Introduction to Organizations
Readings

Read Chapter 1, Organizations and Organization Design.

Discussion Questions 1-3

Discussion 1: Introduce yourself in the “Introduction” thread in the Discussion area of the course. Please give us more than your name. Include your profession, hobbies, interest and any other information you would like to share.

Discussion 2: Go to page 36 of your textbook and post your responses to questions 2, 5 and 9.

Discussion 3: In this thread we will discuss Academic Honesty and Plagiarism. Please review the section on Academic Honesty in the syllabus. After reviewing the policy, explain, in your own words, what plagiarism is and feel free to defend what it is not!

Plagiarism Tutorial

Review the Plagiarism Tutorial available in the Content area and then complete the Plagiarism Tutorial Quiz in the Quizzes area. This quiz must be completed before a Dropbox will appear to allow for submission of Workbook Activity 1.

Workbook 1

Go to page 37 of your textbook and review Chapter 1 Workbook: Measuring Dimensions of Organization. Follow the directions listed in the workbook for the assignment. Answers questions 1, 2 and 3 located on page 38. Reflect on the assignment and provide analysis along with your responses to the questions.

The Plagiarism Tutorial Quiz must be completed before you may submit this assignment.

Week 2: Organizational Purpose and Structural Design
Readings
Read Chapter 2, Strategy, Organization Design, and Effectiveness and Chapter 3, Fundamentals of Organizational Structure.
Discussion Question 4

Research and identify a Fortune 500 Company. Begin by explaining its design as either organic or mechanistic – defend why. Next examine Porter’s Competitive Strategy and discuss the company that you have researched does it use a differentiation or low-cost leadership strategy – explain why. Review the information on the Four Effectiveness Approaches and again discuss your company. Compare/contrast what you have researched with the information provided in the textbook. What recommendations would you make to this organization?

Workbook 2

Go to page 129 of your textbook and review Chapter 3 Workbook: You and Organization Structure. Answer questions 1 – 5 on page 130.

Case Analysis 1

Read the case for analysis: Aquarius Advertising Agency on page 133 - 135 in your textbook. After reading the case study answer the following questions:

  • Analyze Aquarius with respect to the five contextual variables. How would you describe the environment, goals, culture, size, and technology for Aquarius?
  • Design a new organization structure that takes into consideration the contextual variables in the case and the information flows.
  • Would a matrix structure be feasible for Aquarius? Why or why not?
Week 3: Open System Design Elements
Readings
Read Chapter 4, The External Environment and Chapter 5, Interorganizational Relationships.
Discussion Question 5

Read and review page 169 of your textbook and post your responses to questions 3 and 6. Next, read pages 203 and 204 in your textbook and post your responses to questions 4, 7, and 10. Remember, to earn full credit you must respond to your classmates.

Case Analysis 2

Read the case for analysis: The Paradoxical Twins: Acme and Omega Electronics on page 171 in your textbook. After reading the case study answer the following questions:

  • Discuss the goals at Acme and Omega. Your discussion should also include what impact do top managers have on these goals and can these goals be achieved with different strategies?
  • State which company you believe produces more efficiently and then discuss if you believe their level of performance was due to the goals chosen by top management. Defend your position.
  • How can Omega’s success be explained? Prepare an argument as to why you believe Omega should be awarded the final contract. Your objective is to convince the stakeholders that Omega is the most logical choice.
  • Which organization was more effective at developing the prototype and meeting the deadlines? Was its level of effectiveness due to the goals chosen by top management?
  • Predict which organization will get the final contract. Why?
  • How can Acme’s success be explained? Did Acme’s goals seem more appropriate? Did stakeholder satisfaction play a role?
Week 4: Designing Organizations for the International Environment and Internal Design Elements
Readings
Read Chapter 6, Designing for the International Environment and Chapter 7, Manufacturing and Service Technologies.
Discussion Question 6

Read and review page 247 of your textbook and post your responses to questions 3, 6 and 7. Next, read page 293 in your textbook and post your responses to questions 4 and 6. Remember, to earn full credit you must respond to your classmates.

Workbook 3
Go to page 247 in your textbook and review Chapter 6 Workbook: Made in the USA? Follow the directions listed in the workbook for the assignment. Provide an in-depth analysis of each product, supporting your analysis with research from company websites, business periodicals and journals, magazines and users manuals. What can you conclude about international products and organizations based on your analysis? Be sure the document is APA formatted and references are cited in-text and on a reference page.
Workbook 4
Go to page 294 in your textbook and review Chapter 7 Workbook: Bistro Technology. Follow the directions in the workbook (this is to be completed as an individual project.) Answer questions 1 thru 3 at the bottom of page 294.
Week 5: Technology for Control and Organizational Life Cycles
Readings
Read Chapter 8, Technology for Control, Social Business and Big Data and Chapter 9, Organizational Size, Life Cycle, and Decline
Discussion Question 7
After reading chapters 8 and 9 discuss your organization. Begin by analyzing the basic IT structure of the organization; expand to social business and finally any usage of big data analytics. Next describe how the IT system has impacted control or changes in control for your department head. Finally, discuss your organization in terms of organizational life cycle. What stage in the lifecycle is your organization currently? Defend your response.
Integrative Case 1

Read the integrative case: W. L. Gore & Associates, Inc. starting on page 555 in your text. Additional information required to complete this assignment is available in the Content area of the course.

After reading the case study, create a PowerPoint Presentation (15 – 20 slides) with in-depth speaker notes that address the following questions:

  • Analyze the structure and environment of W.L. Gore. Include in your analysis each of the structural dimensions discussed in your text and indicate the type of environment W.L. Gore operates in. Provide reasons and explanations to support your analysis.
  • Identify, analyze, and describe in some detail the culture of W. L. Gore. Provide reasons and explanations to support your analysis.
  • Analyze W.L. Gore using Miles and Snows Strategy (as defined in your text), Michael Porter’s Five Forces Model, and Porters Competitive Strategies. Use the website provided in the Content area as an additional background on these typologies
  • Analyze W. L. Gore’s technology and identify the type of interdependence it uses. Provide reasons and explanations for your analysis.
  • View the W.L. Gore web site, website URL available in the Content area, and discuss their current state in regards to the concepts analyzed above.
Week 6: Managing Dynamic Processes: Organizational Culture and Ethics
Readings
Read Chapter 10, Organizational Culture and Ethical Values.
Discussion Question 8

Chapter 10 discusses the components that create an organizational culture along with the various types of culture. Additionally it describes ethical values and social responsibility. Research a company that you have not previously discussed in this class. Provide background/summary information on the company, then explain its culture. Expand on what it does in terms of social responsibility and ethical values. Talk about this organization’s leadership and how they impact the employees in terms of: corporate culture, ethics and social responsibility.

Remember, to earn full credit you must respond to your classmates.

Case Analysis 3

Read the case for analysis: The Boys Versus Corporate, beginning on page 415 in your textbook. After reading the case study answer the following questions:

  • Describe the culture for race car drives.
  • How does NASCAR show social responsibility?
  • Describe the cultural tug of war.
  • How can the NASCAR organization, team, and sponsors work through issues of ethics and values to create a unified culture?
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Week 7: Managing Dynamic Processes: Innovation, Change, and Decision-Making
Readings
Read Chapter 11, Innovation and Change and Chapter 12, Decision-Making Processes.
Discussion Question 9

Read and review page 454 in your textbook and post your responses to questions 1, 4 and 7. Next, go to page 503 and post your responses to questions 3 and 4. Remember, to earn full credit you must respond to your classmates.

Case Analysis 4

This week involves a movie analysis with information applied from our chapter readings and other relevant research. You choose ONE of the following three videos to watch:

  • The King’s Speech – Starring Colin Firth (2011)
  • Invictus – Starring Morgan Freeman and Matt Damon (2011)
  • Moneyball – Starring Brad Pitt and Robin Wright (2012)

After viewing the video and considering the events taking place in the video, provide a thorough discussion on the following concepts:

  • The strategic role of change (incremental vs. radical)
  • Elements of successful change
  • Dual core approach
  • Forces of change (for and against)
  • Decision making processes and models
  • Intergroup conflict
  • Power in organizations
  • Organizational politics and collaboration
Term Project

This project consists of 4 components: 1. Organizational Theory Literature Review, 2. Literature Synthesis, 3. Organizational Analysis, 4. Analysis Application. Points will be deducted if less than 25 or more than 30 pages are submitted for this project. Title pages, graphs and illustrations, and reference pages will not be counted towards page limitations. Additional information required to complete this assignment is available in the Content area of the course.

A. Organizational Theory literature review.

B. Discussion of applicable theories and concepts (synthesis of literature reviewed) as they relate to issues and challenges organizations face today.

C. Organizational Analysis using the Baldrige P1/P2 criteria (focus on diagnosis).

D. Recommendations for interventions (should be based on your organizational analysis and literature review).

A. Organizational Theory Literature Review (60 points)

  • Students are expected to review current and relevant OT literature and provide an annotated summary of each. Each summary must be thorough, concise, and the main point(s) must be clear. A minimum of 10 sources must be selected and referenced. APA style is required. Be sure you are using the 6th edition of APA.

B. Literature Synthesis (100 points)

  • Students will discuss applicable concepts, dynamics, and models from not only their literature review, but from course materials and the text. The author must identify and discuss current issues and/or challenges organizations face today. Show how OT concepts relate to and/or support these issues and challenges.

C. Organizational Analysis (50 points)

  • Connect to the Baldrige Criteria web site:
  • Use the Organizational Profile (P1/P2) criteria to analysis an organization of your choice. You may use the criteria appropriate to your selected organization (i.e. manufacturing, healthcare, education, etc.) It is highly recommended that the student has access to and familiarity with the organization they choose. If the organization selected is a large and dynamic organization (i.e. Lockheed Martin, U.S. Military), the analysis may be limited to a specific department or group. Before attempting to write the analysis, an understanding of the criteria model may be helpful. The analysis is to be submitted in an Executive Summary format and will not exceed 5 pages in length.
  • Twenty-five (25) points will be deducted if more than 5 pages for this component are submitted.

D. Analysis Application (100 points)

  • It is expected that from the organizational analysis (description of the current state of the organization) that the student will have identified issues and challenges that are impacting organizational performance and outcomes. Based on these findings, provide recommended strategies. Recommended strategies should be based on the synthesized literature and other relevant course materials. In addition to recommended strategies, expected outcomes must be discussed.

Note: Points will be deducted if less than 25 or more than 30 pages are submitted for this project. Title pages, graphs and illustrations, and reference pages will not be counted towards page limitations.

Week 8: Managing Dynamic Processes: Conflict, Power, and Politics
Readings
Read Chapter 13, Conflict, Power, and Politics.
Discussion Question 10

Read and review page 546 in your textbook and post your responses to questions 3, 7 and 9. Remember, to earn full credit you must respond to your classmates.

Integrative Case 2

Read the integrative case: The New Haven Initiative located on page 548 in your textbook. After reading the case study answer the following questions:

  • What model of decision-making did Lee Burton Favor and why?
  • What was the source of the conflict?
  • What should Burton have done to get worker cooperation and full management support?


Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.

The only way to conduct a proactive discussion online is to respond promptly. If you miss the opportunity to post your response by the Sunday deadline, you will receive a “zero” for that particular discussion question(s).

Any written drop box assignment (including workbook activities, cases for analysis, integrative cases and term project) submitted late will result in the assignment grade being reduced by half. All late (drop box) assignments are worth only 50% of the original potential points possible. You have only one week to submit late (drop box) work; after one-week the drop box assignment is worth zero points.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.


Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.


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