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OVERVIEW

Ad Hoc Scanning Of Computers For VulnerabilitiesResearch, Analysis & Desktop Security ServicesThe Security Engineer regularly scans servers and computers to determine vulnera...
AntiVirus SoftwarePersonal Computing & DevicesSoftware to repel attacks on your computer.
AV / IT ConsultationAV & Instructional Technology SupportOur End User Support team provides consultation services for Audio/Video and Ins...
AV Rental RequestAV & Instructional Technology Support, Checkouts & Reservations

Columbia College (main campus only) offers a wide variety of audio/visual (A/...

Backup and Restoration of Network FilesNetworks, Mail & Internet Services, Storage & File Transfer Services

Technology Services provides backup and restoral services of network files in...

Blackberry Mobile Email IntegrationNetworks, Mail & Internet Services

Columbia College has a Blackberry Enterprise server available to staff and fa...

Calendar AccessNetworks, Mail & Internet Services, Personal Computing & DevicesTechnology Services provides Microsoft Office calendar access, reservations and...
Call CenterVoice Communications & Conferencing ServicesTechnology Services provides installation, configuration, setup and maintenance&...
Change Web Page Content RequestWeb Content ManagementWeb Services can modify the text, images and placement of some departmental Web...
Cisco IP Phone and Voicemail ServicesVoice Communications & Conferencing ServicesTechnology Services provides installation, configuration, repair and assistance...
Clicker ReservationsCheckouts & Reservations, AV & Instructional Technology SupportTechnology Services (main campus only) offers personal response systems cal...
Computer Lab ReservationsCheckouts & Reservations

Columbia College provides student computing labs in support of its primary ac...

Computer SaleDesktop & Printer Support / PurchasingThe Technology Services Surplus computer sale (main campus only) occurs on the f...
Determining SPAM EmailResearch, Analysis & Desktop Security Services, Networks, Mail & Internet ServicesSuspicious emails will be analyzed for possible spamming/phishing possibilities....
Digital Camera CheckoutCheckouts & Reservations, Personal Computing & Devices

Our Technology Solutions Center has digital cameras that are available f...

Elluminate Conferencing (Webinar) requestVoice Communications & Conferencing Services

Elluminate is a Web conferencing solution that allows you to run virtual meet...

Event and Meeting Setup ConsultationAV & Instructional Technology Support, Voice Communications & Conferencing ServicesOur End User Support team provides consultation services for departmen...
Hardware ConsultationAV & Instructional Technology Support, Desktop & Printer Support / Purchasing, Personal Computing & DevicesOur End User Support team provides consultation services for hardware needs, mee...
Hardware Ordering AV & Instructional Technology Support, Desktop & Printer Support / Purchasing, Personal Computing & DevicesOur End User Support team will order hardware for new hires and expansion o...
HTML Email Template RequestNetworks, Mail & Internet ServicesOur Web Services team can create HTML emails that go to a broad audience for off...
Instructional Technologies & TrainingAV & Instructional Technology Support, Training Support

Instructional Technologies are available for all disciplines for any current...

Investigate MORENet Security TicketsResearch, Analysis & Desktop Security Services, Networks, Mail & Internet ServicesSecurity alerts can be issued by MORENet in the case a user’s computer in...
Investigate Suspicious Activity for UsersNetworks, Mail & Internet Services, Research, Analysis & Desktop Security ServicesIf a user feels their computer or account has been unrightfully access...
iPad Checkout & ReservationCheckouts & Reservations, Personal Computing & Devices

Columbia College Technology Solutions Center has an original Wi-Fi only iPad...

Laptop Checkout & ReservationsCheckouts & Reservations

Columbia College Technology Solutions Center has Dell Laptop computers equipp...

Long Distance Access Authorization CodesNetworks, Mail & Internet Services, Voice Communications & Conferencing ServicesOur Networks team provides departments with long distance authorizatio...
MediaSite Scheduling & TrainingAV & Instructional Technology Support, Training SupportMediasite allows an instructor or trainers to capture video and audio ...
Mobile Device RegistrationNetworks, Mail & Internet Services, Personal Computing & Devices

Columbia College supports the use of Apple mobile devices (i.e. Macintosh, iP...

Network Login CougarTrackNetworks, Mail & Internet Services

Columbia College requires all staff, faculty and students to have a network l...

Network Login to Main Campus ComputersNetworks, Mail & Internet Services

Network login access to college main campus computers are granted automatical...

Network PrintingDesktop & Printer Support / Purchasing, Networks, Mail & Internet ServicesNetwork printers are available to faculty, staff and students throughout the col...
Network Storage AvailabilityStorage & File Transfer Services, Networks, Mail & Internet ServicesAll staff, faculty and students may request to have access permissions to s...
New Website RequestWeb Content ManagementOur Web Services team can create new websites and Web pages for offices, de...
Office 2010 TrainingAV & Instructional Technology Support, Training Support

In-seat and online training is offered on all software programs included...

Process Analysis requestResearch, Analysis & Desktop Security ServicesResearch process, manage scope, build specification document and create SRQ, tes...
Quick Reference Card RequestAV & Instructional Technology Support, Training SupportOur Solutions Center team can creat Quick Reference guides providing users with...
Remote Access Request (WebVPN)Networks, Mail & Internet Services

Technology Services offers remote access to campus networks via Web Virtual P...

Request to Create a Sharepoint SiteWeb Content Management, Storage & File Transfer Services

Our Web Services team can create SharePoint sites for campuses, offices, depa...

RIAA Email Trace to Individual StudentsNetworks, Mail & Internet ServicesTechnology Services receives notices from the Recording Industry Association of...
Service TicketAV & Instructional Technology Support, Desktop & Printer Support / Purchasing, Personal Computing & DevicesOur End User Support team is responsible for the configuration, maintenance...
Share Point Training RequestTraining Support

SharePoint offers an interactive Web-based intranet site for departments to c...

Sitecore Web Content ManagementTraining Support, Web Content ManagementTraining on Web content management software is available to staff and faculty. T...
Software Consultation AV & Instructional Technology Support, Desktop & Printer Support / Purchasing, Personal Computing & DevicesOur End User Support team provides consultation services to help department...
Software InstallationTechnology Services will administer the installation of business and educat...
Software Ordering AV & Instructional Technology Support, Desktop & Printer Support / Purchasing, Personal Computing & DevicesOur End User Support team will order volume-licensed software, such as Adob...
Sprint Overdrive CheckoutCheckouts & Reservations

Columbia College Technology Solutions Center has AT&T Wi-Fi Hotspots avai...

Staff & Faculty Flash Drive SaleDesktop & Printer Support / Purchasing, Storage & File Transfer Services
Technology Services offers 4 GB Columbia College...
Staff Email ServicesNetworks, Mail & Internet Services

Technology Services provides email accounts intended for individual staf...

Technology Research and SelectionAV & Instructional Technology Support, Desktop & Printer Support / Purchasing, Research, Analysis & Desktop Security ServicesTechnology Services provides consultation to staff and faculty for new...
Testing Center ServicesCheckouts & Reservations

The Testing Center at the main campus offers a number of exam services. For C...

TouchNet Marketplace RequestNetworks, Mail & Internet Services, Desktop & Printer Support / PurchasingTechnology Services has the capability to create Web-based marketplaces called u...
Video Camera CheckoutCheckouts & ReservationsColumbia College Technology Solutions Center has two Kodak Z-i8 HD handheld...
Web Form Development RequestWeb Content ManagementThe development of Web forms involves taking a physical or printed form and maki...
Web Graphics RequestWeb Content ManagementOur Web Services team can create or modify Web graphics, upload and enhance pict...
Web Time Entry TrainingAV & Instructional Technology Support, Training Support

Web Time Entry classes are mandatory training for all staff at Columbia Colle...

Webcam CheckoutCheckouts & ReservationsColumbia College Technology Solutions Center has four webcams with int...
Wireless Network EncryptionNetworks, Mail & Internet Services

Technology Services offers wireless networking for faculty, staff, students a...

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