Phone interviews are often conducted:
- When it is not convenient for the employer and candidate to meet in person.
- When there is a large applicant pool and the employer wants to narrow the field before on-site interviews.
The employer typically arranges the time with the candidate and places the call.
Prepare for the phone interview as you would for an in-person screening interview but follow these additional tips for success.
Tips for phone interviews:
- Conduct the interview in a private location where you will not be interrupted or distracted.
- It is preferable to conduct the interview over a land line rather than a cell phone to ensure the best connection.
- Sit up straight, in a chair, at a desk or table. Do not lounge on the couch or in a bed. Do not conduct the interview “to go” while you are on the move.
- Have a copy of your resume, cover letter, application, and job description accessible.
- Prepare some notes highlighting your top skills and strength. Your notes should be in outline
- Form not an essay. Keep them organized so you can refer to these during the interview.
- However, avoid shuffling the papers or sounding like you are reading from your notes.
- Smile as you would in a face-to-face interview. A smile can be sensed over the phone and communicates enthusiasm and friendliness.
- Speck slowly and annunciate clearly.
- If there are multiple interviewers on the call, write down names as introductions are made and take notes so that you can address individuals by name.
- Since you will not have non-verbal cues, verbally clarify information or points of possible confusion. Ask, “ Have I given enough information?” “ Do you need more detail?” or “ Did I answer your question satisfactorily?”
- If you do not think that you heard a question correctly or clearly, politely ask the interviewer to repeat the question.
- Write down a list of questions for the interviewer.
- Ask for the spelling of the interviewers name, title, and email address so that you can send a thank you note.
- Put a smile on your face!
- Answer promptly and identify yourself
- Be polite and use good speech
- Respect other’s time and be prepared
- Leave a message when necessary
- Record a professional voicemail message(leave extended absence greeting when applicable)
- Return calls promptly.
- Silence cell phones during meetings and do not answer calls during meetings ( if urgent, excuse
- Yourself to a private area)