Below are estimated ranges of standard processing times that specific departments make every effort to operate within. The times are subject to change throughout the academic year and increase during peak times, such as the beginning of a new school year. The purpose of posting these processing times is to provide students and staff a general idea of the turnaround time for various processes. These times begin once all required forms have been completed and eligibility requirements are met.
|Completed Application Review
|Institutional aid applications (i.e., scholarships)||3-5|
|Receipt of FAFSA ||3-5|
|Documents (logged in My Documents)||1-3|
|Loan documents (logged in My Documents)||1-2|
|Self-Service MyAward loan modifications||2-3|
|2020-21 Self-Service MyAward||2-5|
|2020-21 Loan Requests||5-7|
|2020-21 Special file reviews (special consideration, dependency override, etc.)||5-7|
|2021-22 Self-Service MyAward||2-5|
|2021-22 Loan Requests||5-7|
|2021-22 Special File Reviews (special consideration, dependency override, etc.)||10-12|
Enrollment Service Center
|DFS forms (Residential Campus only)||1-2|
|Business Partnership or Academic Alliance Benefit Form
|Military-Affiliated Benefit Request For Spouse Or Dependent Request
|Military-Affiliated Benefit Installation Employee Request||3-5
Office of the Registrar
|Change of name||1|
|Online course withdrawal||1|
|Loan deferment forms||1|
|Enrollment verification forms
|Change of degree program||1-3|
|Transcript evaluation (Official and Precursory)||1-3|
|Declaration of Candidacy for Degree||15|
Ousley Family Veterans Service Center
|Request of Certification (Required each term)||2-5|
Nationwide VA students should contact the VA certifying official at their location for current turnaround times. The Department of Veteran Affairs' time for processing VA benefit applications can vary greatly, from five to 30 business days.
1 Any FAFSAs that were submitted before April 30 will have an award letter by May 18. Incoming traditional campus students may be packaged in 3-5 business days. Notifications will be sent to students' CougarMail accounts.
Change of Location forms will now be completed through the student's local advisor. Please contact location for specific turnaround time.