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Connections faculty and staff newsletter
 November 2012

CougarTrack

Get your paws on the new system next month.

CougarTrack goes live at the end of December, but you should start familiarizing yourself with the new system now, says Cathy Eatherton of Tech Services. CougarTrack will replace eServices, and faculty, staff and students are encouraged to attend a CougarTrack Showcase on Dec. 4 from 9 a.m. to noon in Dulany Hall. The open house will be an opportunity to learn about the new system through a series of three- to five-minute presentations about different parts of CougarTrack. Stop by any time for a chance to learn and win prizes.

Why the change? “eServices is a homegrown system that lacks some of the desired functionality; at this point, people are looking for something more,” Eatherton explains. “The reason for selecting this product is because it is developed by Ellucian (Datatel) and allows for direct integration with Colleague.”

CougarTrack will provide the same functionality as eServices and will offer:

  • Targeted announcements to certain groups, such as residence halls or venues
  • Single sign on to some systems
  • A cohesive look and feel

CougarTrack has undergone extensive usability testing with representatives from all constituencies. Taxonomy (layout), governance and adoption teams have met during the past seven months to ensure CougarTrack meets the needs of the campus community.

“This is built on Microsoft technology,” Eatherton says, “which allows for expanded functionality in the future.”

More information about CougarTrack will be available in the December Connections.