Emphasis on interpersonal skills needed to manage across national borders and show how cultural factors influence behavior in the workplace and the negotiation process. Prerequisite: MGMT 330. Course meets Multicultural graduation requirement.
Prerequisite(s) / Corequisite(s):
Course Rotation for Day Program:
Most current editions of the following:
Managing Diversity: People Skills for a Multicultural Workplace
By Carr-Ruffino, Norma (Pearson) Recommended
To explain the influence of a culture in the workplace.
To describe formal structures of organization in a cultural context.
To explain the applications of specific cultures to the management process.
To describe the managerial process, tasks and issues that arises from cultural differences.
Describe the diverse workplace.
Conduct a demographic and values profile.
Differentiate among the myths and realities of cultural diversity.
Compare and contrast the multicultural aspects of the modern workforce.
Describe the major characteristics of the cultures within the workforce.
Describe the characteristics of an inclusive corporate culture.
Describe how prejudice and bias affect people.
Explain the impact of culture.
Describe the process of stereotyping.
Explain how to work with people from other cultures.
Succeeding in a diverse workplace Understanding cultures: your own and others
Understanding the dominant culture: Euro-Americans
Stereotyping and prejudice: how and why they occur
Workplace discrimination: its effects and remedies
Men and women: parallel cultures
Working with African Americans
Working with American Indians
Working with Asian Americans
Working with Arab Americans
Working with Latino Americans
Working with Gay Persons
Working with Persons with Disabilities
Working with older persons
Working with persons of all sizes and shapes
Managing diversity: inclusive corporate cultures
Recommended maximum class size for this course: 30
NOTE: The intention of this master course syllabus is to provide an outline of the contents of this course, as specified by
the faculty of Columbia College, regardless of who teaches the course, when it is taught, or where it is taught. Faculty members teaching this
course for Columbia College are expected to facilitate learning pursuant to the course objectives and cover the subjects listed in the topical
outline. However, instructors are also encouraged to cover additional topics of interest so long as those topics are relevant to the course's
subject. The master syllabus is, therefore, prescriptive in nature but also allows for a diversity of individual approaches to course material.