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Master Syllabus

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Administrative Unit: Business Administration Department
Course Prefix and Number: MGMT 339
Course Title: Cross-Cultural Management
Number of:
Credit Hours 3
Lecture Hours 3
Lab Hours 0
Catalog Description:

Emphasis on interpersonal skills needed to manage across national borders and show how cultural factors influence behavior in the workplace and the negotiation process. Prerequisite: MGMT 330. Course meets Multicultural graduation requirement.

Prerequisite(s) / Corequisite(s): MGMT 330.
Course Rotation for Day Program:

Offered Fall.

Text(s): Most current editions of the following:

Managing Diversity: People Skills for a Multicultural Workplace
By Carr-Ruffino, Norma (Pearson)
Course Objectives
  • To explain the influence of a culture in the workplace.
  • To describe formal structures of organization in a cultural context.
  • To explain the applications of specific cultures to the management process.
  • To describe the managerial process, tasks and issues that arises from cultural differences.
Measurable Learning
  • Describe the diverse workplace.
  • Conduct a demographic and values profile.
  • Differentiate among the myths and realities of cultural diversity.
  • Compare and contrast the multicultural aspects of the modern workforce.
  • Describe the major characteristics of the cultures within the workforce.
  • Describe the characteristics of an inclusive corporate culture.
  • Describe how prejudice and bias affect people.
  • Explain the impact of culture.
  • Describe the process of stereotyping.
  • Explain how to work with people from other cultures.
Topical Outline:
  • Succeeding in a diverse workplace Understanding cultures: your own and others
  • Understanding the dominant culture: Euro-Americans
  • Stereotyping and prejudice: how and why they occur
  • Workplace discrimination: its effects and remedies
  • Men and women: parallel cultures
  • Working with African Americans
  • Working with American Indians
  • Working with Asian Americans
  • Working with Arab Americans
  • Working with Latino Americans
  • Working with Gay Persons
  • Working with Persons with Disabilities
  • Working with older persons
  • Working with persons of all sizes and shapes
  • Managing diversity: inclusive corporate cultures

Recommended maximum class size for this course: 30

Library Resources:

Online databases are available at the Columbia College Stafford Library.  You may access them using your CougarTrack login and password when prompted.

Prepared by: David Ruggeri Date: April 3, 2015
NOTE: The intention of this master course syllabus is to provide an outline of the contents of this course, as specified by the faculty of Columbia College, regardless of who teaches the course, when it is taught, or where it is taught. Faculty members teaching this course for Columbia College are expected to facilitate learning pursuant to the course objectives and cover the subjects listed in the topical outline. However, instructors are also encouraged to cover additional topics of interest so long as those topics are relevant to the course's subject. The master syllabus is, therefore, prescriptive in nature but also allows for a diversity of individual approaches to course material.

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