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Master Syllabus

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Administrative Unit: Language and Communications Studies Department
Course Prefix and Number: COMM 393
Course Title: Organizational Communication
Number of:
Credit Hours 3
Lecture Hours 3
Lab Hours 0
Catalog Description:

Examination of communication processes with emphasis on systems theories, leadership and interpersonal and group interaction in formal and informal organizational settings. Prerequisite: COMM 110.

Prerequisite(s) / Corequisite(s):

Prerequisite: COMM 110

Course Rotation for Day Program:

Offered Odd Spring

Text(s): Most current editions of the following:

Strategic Organizational Communication: In a Global Economy
By Conrad, Charles & Marshall Scott Poole (Wadsworth)
Organizational Communication: Approaches and Processes
By Miller, Katherine (Wadsworth)
Fundamentals of Organizational Communication
By Shockley-Zalabak, Pamela (Allyn & Bacon)
Course Learning Outcomes
  1. Identify organizational communication models including systems corporate culture, and power.
  2. Synthesize current literature in the field.
  3. Describe the history of organizational communication study.
  4. Demonstrate effective communication skills within organizational contexts.
Major Topics/Skills to be Covered:
  • Organizational Communication: Definitions and models
    • Metaphor
    • Fayol’s theory of classical management
    • Weber’s theory of bureaucracy
    • Taylor’s theory of scientific management
  • Classical management in organizations today:
    • Human relations approaches
    • System approaches
    • Corporate culture approaches
  • Processes of organizational communication:
    • Decision-making process
    • Decision-making process
    • Stress and social support processes
    • Conflict management processes
    • External communication processes
    • Technological processes
    • Cultural diversity and the workplace

Recommended maximum class size for this course: 20

Library Resources:

Online databases are available at the Columbia College Stafford Library.  You may access them using your CougarTrack login and password when prompted.

Prepared by: Lisa Ford-Brown Date: November 29, 2016
NOTE: The intention of this master course syllabus is to provide an outline of the contents of this course, as specified by the faculty of Columbia College, regardless of who teaches the course, when it is taught, or where it is taught. Faculty members teaching this course for Columbia College are expected to facilitate learning pursuant to the course learning outcomes and cover the subjects listed in the Major Topics/Skills to be Covered section. However, instructors are also encouraged to cover additional topics of interest so long as those topics are relevant to the course's subject. The master syllabus is, therefore, prescriptive in nature but also allows for a diversity of individual approaches to course material.

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