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Master Syllabus

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Administrative Unit: Humanities Department
Course Prefix and Number: COMM 393
Course Title: Organizational Communication
Number of:
Credit Hours 3
Lecture Hours 3
Lab Hours 0
Catalog Description: Examination of communication processes with emphasis on systems theories, leadership and interpersonal and group interaction in formal and informal organizational settings. Prerequisite: COMM 110.
Prerequisite(s) / Corequisite(s): COMM 110.
Course Rotation for Day Program:

Occasional offering.

Text(s): Most current editions of the following:

Most current editions of books like the following:

Strategic Organizational Communication: In a Global Economy
By Conrad, Charles & Marshall Scott Poole (Wadsworth)
Organizational Communication: Approaches and Processes
By Miller, Katherine (Wadsworth)
Fundamentals of Organizational Communication
By Shockley-Zalabak, Pamela (Allyn & Bacon)
Course Objectives
  • To introduce the role communication plays in organizations.
  • To understand effective methods of communicating in organizational contexts.
    Measurable Learning
  • Identify organizational communication models including systems corporate culture, and power.
  • Synthesize current literature in the field.
  • Describe the history of organizational communication study.
  • Demonstrate effective communication skills within organizational contexts.
    Topical Outline:

    • Assessment for this course may consist of examinations, a major written research assignment, and multiple formal public presentations. At least one formal (15-20 minute convention level) presentation will help prepare the student for the Integrative Seminar Course presentation. • Organizational Communication: Definitions and models - Metaphor - Fayol’s theory of classical management - Weber’s theory of bureaucracy - Taylor’s theory of scientific management • Classical management in organizations today - Human relations approaches - System approaches - Corporate culture approaches • Processes of organizational communication - Decision-making process - Decision-making process - Stress and social support processes - Conflict management processes - External communication processes - Technological processes - Cultural diversity and the workplace


    Recommended maximum class size for this course: 20

    Library Resources:

    Online databases are available at You may access them from off-campus using your CougarTrack login and password when prompted.

    Prepared by: Lisa Ford-Brown Date: June 18, 2014
    NOTE: The intention of this master course syllabus is to provide an outline of the contents of this course, as specified by the faculty of Columbia College, regardless of who teaches the course, when it is taught, or where it is taught. Faculty members teaching this course for Columbia College are expected to facilitate learning pursuant to the course objectives and cover the subjects listed in the topical outline. However, instructors are also encouraged to cover additional topics of interest so long as those topics are relevant to the course's subject. The master syllabus is, therefore, prescriptive in nature but also allows for a diversity of individual approaches to course material.

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