Examination of communication processes with emphasis on systems theories, leadership and interpersonal and group interaction in formal and informal organizational settings. Prerequisite: COMM 110.
Prerequisite(s) / Corequisite(s):
Course Rotation for Day Program:
Most current editions of the following:
Most current editions of books like the following:
Strategic Organizational Communication: In a Global Economy
By Conrad, Charles & Marshall Scott Poole (Wadsworth) Recommended
Organizational Communication: Approaches and Processes
By Miller, Katherine (Wadsworth) Recommended
Fundamentals of Organizational Communication
By Shockley-Zalabak, Pamela (Allyn & Bacon) Recommended
To introduce the role communication plays in organizations.
To understand effective methods of communicating in organizational contexts.
Identify organizational communication models including systems corporate culture, and power.
Synthesize current literature in the field.
Describe the history of organizational communication study.
Demonstrate effective communication skills within organizational contexts.
• Assessment for this course may consist of examinations, a major written research assignment, and multiple formal public presentations. At least one formal (15-20 minute convention level) presentation will help prepare the student for the Integrative Seminar Course presentation. • Organizational Communication: Definitions and models - Metaphor - Fayol’s theory of classical management - Weber’s theory of bureaucracy - Taylor’s theory of scientific management • Classical management in organizations today - Human relations approaches - System approaches - Corporate culture approaches • Processes of organizational communication - Decision-making process - Decision-making process - Stress and social support processes - Conflict management processes - External communication processes - Technological processes - Cultural diversity and the workplace
Recommended maximum class size for this course: 20
NOTE: The intention of this master course syllabus is to provide an outline of the contents of this course, as specified by
the faculty of Columbia College, regardless of who teaches the course, when it is taught, or where it is taught. Faculty members teaching this
course for Columbia College are expected to facilitate learning pursuant to the course objectives and cover the subjects listed in the topical
outline. However, instructors are also encouraged to cover additional topics of interest so long as those topics are relevant to the course's
subject. The master syllabus is, therefore, prescriptive in nature but also allows for a diversity of individual approaches to course material.