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Columbia College
Evening Campus
1001 Rogers Street
Columbia, MO 65216
(800) 231-2391


16 / 33 - Early Spring Session
January - February 2017

Course Syllabus

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Course Syllabus
16 / 33 - Early Spring Session
January - February 2017
Evening Campus
1001 Rogers Street
Columbia, MO 65216
(800) 231-2391

Course Prefix and Number: HUMS 335 A
Course Title: Working with Groups
Semester Credit Hours: 3
Class Day and Time: Thu 
5:30 PM-9:30 PM
Additional Notes:

This course is web-enhanced, taught entirely in a classroom setting using D2L course management software to supplement in-seat content.


Catalog Description

Theoretical foundations, knowledge, values and skills of human service practice as they apply to working with groups. Prerequisite: HUMS 105 or PSYC 101.


HUMS 105 or PSYC 101.


Effective Group Discussion: Theory and Practice 14th edition
Author: Galanes (McGraw-Hill)
ISBN: 9780073534343

Course Objectives

· To understand basic principles and theoretical concepts of the human services profession as they apply to working with groups.
· To understand the ethical standards for human services practice with groups.
· To understand the basic concepts of group development.
· To demonstrate learning skill-based competencies in planning, facilitating, observing and evaluating small groups.

Additional Instructor Objectives

The main objectives of this course are to provide students with the opportunity to learn how to become productive group members within a Human Services organization, better understand group dynamics, utilize the group process to solve problems, take an active role in group evaluation, evaluate their own group participation, and learn how groups are utilized in Human Service organizations to provide services to clients. You will learn techniques applicable to being a group participant and facilitator.
Being present on time, and participating in class discussions are strongly encouraged because of its impact on the understanding and academic enhancement of each student. The students contribution adds to the diversity of perspectives and enriches the learning experience for the entire class.
All exams and assigned work are to be completed and submitted to the instructor on relative dates shown and in accordance with the directions provided on the syllabus. No work (including exams) will be accepted late unless otherwise approved by the instructor. For in-class activities, students must be present and participate in order to receive credit, as the learning experience cannot be replicated on an individual basis. 

Measurable Learning Outcomes

· Demonstrate knowledge of and the ability to differentiate between theories as they apply to working with small groups.
· Differentiate between different types of groups.
· Identify the major characteristics of each of the stages of a group.
· Identify the major tasks and roles of group leadership at each of the stages of a group.
· Identify the roles and expectations of group members at the various stages of a group.
· Describe how group leaders can effectively work with issues of cultural diversity in a group setting.
· Discuss the importance of building a climate of trust in a group setting.
· Demonstrate an ability to formulate an agenda for a group session.
· Apply specific skills that help members formulate personal goals in a group.
· Demonstrate beginning level skills in planning, facilitating, terminating, and evaluating a small group.
· Demonstrate the ability to evaluate their own practice effectiveness.
· Demonstrate knowledge of group dynamics.
· Demonstrate an ability to appropriately apply various strategies of handling conflict in groups.
· Demonstrate knowledge of ethical standards for human services practice with groups.

Special Course Requirements

Students will be placed into groups of 3-5 and design a small group research project to be written up in the form of a group paper and to be presented to the class in a panel presentation on the last night of class.
The purpose of the research project is to provide students with a task that requires a good deal of group discussion and to further the students knowledge of small group communication by focusing the research project on a small group communication topic. Methods for doing the research project may vary: library research may be selected as the groups method for investigating a topic of importance in small group communication; the group may design a survey and administer the survey to members of small groups, analyze the results and draw conclusions about small group processes based on their research; members may choose an observational study where members observe a small group in discussion over a period of time and draw conclusions about the functioning of the small group; members may combine methods, for example, observation and interviews, library research and observation. Appendix A contains general information about conducting a research project.
A group paper is required to summarize the groups research. Each group member should contribute to the group paper. Group papers should contain the following parts and be written in APA format:
1. Title page
2. Introduction wherein the rationale and purpose of the study is             presented
3. Method selected and implemented to conduct the project
4. Conclusions of the study
5. Bibliography of literature used, interviews conducted.
6. Appendix in which sample questionnaires, interview sheets, etc. can be placed.

Student groups will also design a panel presentation in which they present the results of their research study to the class. Panel presentations will be between 30-45 minutes in length so that each panel member can speak about the project to the audience. Appendix A, B, and C in the book contain instructions on how to design a panel presentation.
The group paper should be finished by week 7 and handed in on that night. It should be typed and well-written in APA format.
Panel presentations will be scheduled during the last night of class during week 8.

Instructional Methods

The overall design of the course requires a tremendous amount of group work. There will also be lecture, discussion, videos, and out of class assignments.

Out of Class Activities

Students are expected to utilize D2L with questions about assignments in between classes. This will allow others the opportunity to answer such questions and will in turn help others in the class. Chapters assigned as readings MUST be read before each nights class. You will be expected, on occasion, to summarize parts of the chapter for explanation for your peers. Some group work may need to be done outside of scheduled class time although a fair amount of class time will be allowed for these activities.

Graded Activities

Group Research Paper100 Points25% of grade
Description -

Reference special course requirements section.

Method of Evaluation -

The Group Paper will be evaluated on the structure, content, spelling, grammar and adherence to the APA format of writing. Students will also grade its individual group members, assigning each member a number of points for their perceived role in aiding in the group process. These points, along with the class participation points, will determine each individuals grade on the group paper.

Panel Presentation80 Points20% of grade
Description -

Reference special course requirements above.

Method of Evaluation -

Panel presentation will be evaluated by instructor and peer evaluations. Forms will be provided in class.

In-Class activities70 Points17.5% of grade
Description -

In-class activities consist of a variety of interesting and critical thinking group exercises. For in-class activities, students must be present and participate in order to receive credit, as the learning experience cannot be replicated on an individual basis. 

Method of Evaluation -

Evaluations conducted on individual contribution to the group activity. Students must be present and participate in order to receive credit. 

Midterm Exam70 Points17.5% of grade
Description -

A combination of short answer, multiple choice, matching, and true/false, including information gained from Chapters 1-6 and lectures.

Final Exam80 Points20% of grade
Description -

The final exam will consist of questions associated with Chapters 7-12 and will consist of essay, matching, true/false, and multiple choice. 


Grading Scale

90-100 A
80-89 B
70-79 C
60-69 D
0-59 F

Additional Information / Instructions

Students are responsible for reading chapters prior to class each week. By doing this, students will attain a greater understanding of the principles and provide insightful contribution during in-class discussions.
Being present, being on time, and participating in class discussions are strongly encouraged because of its impact on the understanding and academic enhancement of each student. The students contribution adds to the diversity of perspectives and enriches the learning experience for the entire class.
Students will be placed into groups during each class to summarize parts of the assigned reading material. It is imperative that you have read all of the required readings prior to coming to class. There will not be time to do these readings when we meet each week.
Because of the nature of some of our class discussions, all cell phones must be put away, out of sight, prior to the start of class.

Schedule of Activities and Assignments

Week 1
Expectations, Syllabus, and Small Groups

We will begin this course by participating  in activities directed at getting to know one another. We will review the syllabus and discuss expectations for the course, as well as the group project, and panel presentation. We will start covering content contained in the text.


Chapters 1 and 2

Additional Notes:

Discussion: We will discuss chapters 1 and 2 in small groups. Students will write up a synopsis of the material that will be shared with the class.

Week 2
Small Groups as a System and Diversity and the Effects of Culture

Groups will be formed and time given in class to discuss possible group topics. Discussion will be held over chapters 3 and 4. Students will be asked to summarize part of these chapters, in class, and share information with the class. Other group exercises as assigned.


Chapters 3 and 4

Week 3
Members and Their Roles & Communication Types and Group Culture

Group work to prepare for final paper and presentation. We will review chapters 5-6. Students will be asked to summarize various sections of the book for discussion in class.


Chapters 5 and 6

Week 4
Leading Small Groups and Midterm Exam

Group work will be done in class to prepare for final presentation and paper. The class will discuss Chapters 7 & 8 using the round robin method with each student providing a synopsis of the material in their own words as well as a brief commentary on the material.


Chapters 7 & 8


Midterm Exam: The first test will cover Chapters 1-6 from the text.

Week 5
Problem Solving and Decision Making in Groups

We will review Chapters 9 & 10 from the text. Students will be asked to participate in and assist in leading several groups. Group work will continue on the paper and panel presentation. 


Chapters 9 and 10 

Week 6
Managing Conflict in the Small Group

We will discuss and review Chapter 11. Students will be placed into different groups to do specific role-plays as they pertain to the chapter. Students will need to have read the text before coming to class tonight as each person will be given part of the chapter to summarize and present to the class. 


Chapter 11

Week 7
Tools for Assessing and Evaluating Groups

We will review and discuss Chapter 12 of the text. We will go over several different tools developed for the use of assessing groups. Students will also be given a copy of the peer review evaluation form that will be used to assess each of the student panel presentations. 


Chapter 12

Additional Notes:


Week 8
Panel Presentations and Final

Each group will present their panel presentations. Students will evaluate each of the groups and these forms will be turned in. The final will be given tonight and will cover chapters 7-12. 


Appendix A, B, and C


Final Examination 


Library Resources

Columbia College Resources - Online databases are available at the Columbia College Stafford Library.  You may access them using your CougarTrack login and password when prompted.

Course Policies and Procedures


Columbia College Policy - Columbia College students are expected to attend all classes and laboratory periods for which they are enrolled.  Students are directly responsible to instructors for class attendance and work missed during an absence for any cause.  If absences jeopardize progress in a course, an instructor may withdraw a student from the course with a grade of "F" or "W" at the discretion of the instructor.  For additional information, see the Columbia College policy on Student Attendance.

Academic Integrity

Columbia College Policy - Columbia College students must fulfill their academic obligations through honest, independent effort.  Dishonesty is considered a serious offense subject to strong disciplinary actions.  Activities which constitute academic dishonesty include plagiarism, unauthorized joint effort on exams or assignments, falsification of forms or records, providing false or misleading information, or aiding another in an act of academic dishonesty.  For more information, see the Columbia College Academic Integrity Policy and Procedures.

Class Conduct and Personal Conduct

Columbia College Policy - Students must conduct themselves so others will not be distracted from the pursuit of learning.  Students may be disciplined for any conduct which constitutes a hazard to the health, safety, or well-being of members of the College community or which is deemed detrimental to the College's interests. Discourteous or unseemly conduct may result in a student being asked to leave the classroom.  For more information, see the Columbia College Student Code of Conduct and Student Behavioral Misconduct Policy and Procedures.

Cancelled Class Make-Up

Columbia College Policy - Classes cancelled because of inclement weather or other reasons must be rescheduled.  For more information, see the Columbia College Inclement Weather Policy.

Make-Up Examinations

Columbia College Policy - Make-up examinations may be authorized for students who miss regularly scheduled examinations due to circumstances beyond their control.  Make-up examinations must be administered as soon as possible after the regularly scheduled examination period and must be administered in a controlled environment.

Campus Policy - Make up examinations are scheduled on designated Saturday mornings 9am in 103 Buchanan. Students must present a picture I.D. in order to be admitted to the testing session. Students must arrange with the instructor to take the exam before or after it is given in class and permission to take a makeup examination (or any graded activity) is granted at the discretion of the instructor.

Adding, Dropping, or Withdrawing from a Course

Columbia College Policy - Students may add a course through Wednesday of the first week of the session and drop a course without academic or financial liability through close of business on Monday of the second week of the session.  Once enrolled, a student is considered a member of that class until he or she officially drops or withdraws in accordance with College policy.  An official drop/withdrawal takes place only when a student has submitted a Drop/Add/Withdrawal form.  A failure to attend class, or advising a fellow student, staff or adjunct faculty member of an intent to withdraw from a class does not constitute official drop/withdrawal.  The drop/add/withdrawal periods begin the same day/date the session starts, not the first day a particular class begins. If a student stops attending a class but does not submit the required Drop/Withdrawal form a grade of "F" will be awarded.  For more information, see the Columbia College Registration Policy and Procedures.

Withdrawal Excused

Columbia College Policy - A student may request an excused withdrawal (WE) under extraordinary circumstances by submitting a Drop/Withdrawal form accompanied by a complete explanation of the circumstances and supporting documentation to the location director.  The WE request must include all classes in which the student is currently enrolled.  The Vice President for Adult Higher Education is the approving authority for all WE requests.  A student who receives approval of their WE request may still be required to return some or all of the federal financial assistance received for the session.  For more information, see the Columbia College Withdrawal Policy.


Columbia College Policy - A student may request that the instructor award a grade of "I" due to extraordinary circumstances (unforeseen or unexpected circumstances beyond the student's control) that prevent a student from completing the requirements of a course by the end of a session.  An "I" will not be given because a student is failing, negligent or not meeting requirements.  If the instructor believes an "I" is appropriate, the instructor will specify the work needed to complete the course and the time allowed to complete the work.  Work missed must be made up within two subsequent sessions unless the instructor specifies an earlier date.  Extensions beyond two sessions must be approved by the Vice President for Adult Higher Education.  If the work is completed during the specified time period, the instructor will change the "I" to the grade earned.  If the work is not completed during the specified time, the instructor may allow the incomplete to remain on the student's permanent record or change it to any other letter grade.  For more information, see the Columbia College Undergraduate Grading Policy.

Grade Appeal

Columbia College Policy - A student may appeal any grade given if it is believed to be in error or in conflict with Columbia College policy and procedures.  The student must state in writing to the location director why the grade awarded is believed to be in error and request a desired remedy.  The faculty member who awarded the grade will be given the opportunity to comment on all student allegations.  If the issue cannot be resolved at the location the appeal will be transmitted through the location director to the Vice President for Adult Higher Education.  A grade appeal must be received for review by the Vice President for Adult Higher Education prior to the end of 60 days from the date the grade was awarded.  For more information, see the Columbia College Undergraduate Grading Policy.


Columbia College Policy - Course prerequisites are established to ensure that a student has adequate academic preparation to succeed in a particular course.  Staff members will attempt to ensure that students meet prerequisite requirements.  However, it is the student's responsibility to closely examine the course descriptions to determine if prerequisites exist and to enroll in courses in the proper sequence.  In some exceptional cases it may be apparent that the student possesses the required skills and knowledge to succeed in a particular course, even though they have not taken the prerequisite course.  In this case the prerequisite course may be waived by the location director.  Waiver of a course as a prerequisite does not remove the requirement to complete the course if it is a requirement for the student's degree program.


Columbia College Policy - The College provides all students access to CougarMail (the official means of e-mail communication for the College), online resources from the Stafford Library, and their Columbia College records (transcripts, grades, student schedules, etc.) through CougarTrack.


Columbia College Policy - The official student email address (also known as CougarMail) will be used for all official correspondence from faculty and staff.  Students are responsible for the information received and are required to monitor their CougarMail account on a regular basis.  Students may forward their CougarMail to another email account but will be held responsible for the information sent over CougarMail, even if there is a problem with the alternate mail service.

Cell Phones

Columbia College Policy - Cell phones can be a distraction to the learning process.  Location directors or course instructors may require that cell phones be turned off or set to vibrate during class periods.  Students requiring special arrangements to receive a cell phone call during class should make prior arrangements with their location director or course instructor.

Bookstore Information

Columbia College Policy - As part of Truition, students will receive their course materials automatically as described below. 

eText Information

If a course uses an eText, (see Textbook information above) the book will be available directly in Desire2Learn (D2L) and through the VitalSource eText reader the Friday before the session begins, if registered for courses prior to that date.  Students will have a VitalSource account created for them using their CougarMail email address.  Upon first login to VitalSource, students may need to verify their account and update their VitalSource password.  More information about how to use the VitalSource platform, including offline access to eTexts, can be found in D2L.  Students that would like to order an optional loose-leaf print-on-demand copy of eligible eTexts can do so through the VitalSource Bookshelf at an additional cost.  Once orders are placed, it can take approximately five to seven business days for students to receive their print-on-demand books.

Physical Course Materials Information

Students enrolled in courses that require physical materials will receive these materials automatically at the address on file with Columbia College.  Delivery date of physical materials is dependent on registration date and shipping location.  Please refer to confirmation emails sent from Ed Map for more details on shipping status.

Returns:  Students who drop a course with physical course materials will be responsible for returning those items to Ed Map within 30 days of receipt of the order.  More specific information on how to do so will be included in the package received from Ed Map.  See here for Ed Map's return policy.  Failure to return physical items from a dropped course will result in a charge to the student account for all unreturned items.

Students who opt-out of having their books provided as part of TruitionSM are responsible for purchasing their own course materials.  Visit for details.


Columbia College Policy - The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records.  For more information, see the Columbia College Family Education Rights and Privacy Policy.

Student Accessibility Resources

Columbia College Policy - Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources.  Until the student has been cleared through this office, accommodations do not have to be granted.  If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible.  The structure or the content of the course may make an accommodation not feasible.  Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626.  For more information, see the Columbia College ADA and Section 504 Policy for Students.

Alcohol and Other Drugs: Columbia College Policies & Resources

Columbia College Policy - Columbia College recognizes the negative health effects associated with the use, possession, and distribution of controlled and/or illicit substances, and their detrimental impact on the quality of the educational environment.  Therefore, all members of the College community share in the responsibility of protecting the campus environment by exemplifying high standards of professional and personal conduct.  For more information and resources, see the Columbia College Alcohol and Other Drugs Policy.

Tobacco-Free Policy

Columbia College Policy - The following policy goes into effect on August 21, 2017.  Columbia College values and is concerned for the health and well-being of its students, employees and visitors. The College is committed to providing a healthful and productive educational and employment environment for members of the College community. Consistent with this commitment and in the interest of the general health and welfare of the College community, the College prohibits the use of all tobacco products and related devices on all College property and premises.  For more information, see the Columbia College Tobacco-Free Policy.


Columbia College Policy - Discrimination, harassment, and retaliation on the basis of protected status (see Notice of Non-Discrimination and Equal Opportunity for a definition of "protected status") are strictly prohibited. Persons who engage in such conduct are subject to discipline up to and including termination or dismissal.  For more information, see the Columbia College Non-Discrimination and Equal Opportunity Policy and Complaint Resolution Procedure.

Columbia College Policy Library

Columbia College Policy - The policies set forth in the Online Policy Library are the current official versions of College policies and supersede and replace any other existing or conflicting policies covering the same subject matter.  The Online Policy Library is currently under construction with new policies being added on a frequent basis and the policies currently listed are not comprehensive of every College policy.  Questions regarding the Online Policy Library should be directed to the Office of the General Counsel.  For more information on policies applicable to students, see Student Policies.  For more information on policies applicable to the entire Columbia College community, see College-Wide Policies.

Technical Support

Columbia College Policy - If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Technology Solutions Center, or the D2L Helpdesk for assistance.  If you have technical problems with the VitalSource eText reader, please contact VitalSource.  Contact information is also available within the online course environment.

        - Columbia College Technology Solutions Center:, 1-800-231-2391 ext. 4357

        - D2L Helpdesk:, 1-877-325-7778

        - VitalSource:, 1-855-200-4146


Course Evaluations - All students are encouraged to complete the online course evaluations. Students are notified by way of CougarMail when the evaluations are available. The evaluations are used to help instructors improve their teaching techniques. They are reviewed carefully by the Evening Campus Director, Assistant Director, and several AHE Administrators. Student should know that all responses are completely confidential, instructors only view results after grades are posted. Your input is valued and appreciated.

Late graded assignment/activity policy - All graded assignments or activities are due when stated in the syllabus or by the instructor. Graded assignments or activities submitted after the stated due date/time will not receive any credit unless the instructor has specifically stated that full or partial credit may be awarded to late submissions.


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