Skip to main content

Search Bar Icon Close Menu

Columbia College
Evening Campus
1001 Rogers Street
Columbia, MO 65216
(800) 231-2391


16 / 36 - Late Summer Session
June - August 2017

Course Syllabus

Print this Syllabus « Return to Previous Page

Course Syllabus
16 / 36 - Late Summer Session
June - August 2017
Evening Campus
1001 Rogers Street
Columbia, MO 65216
(800) 231-2391

Course Prefix and Number: COMM 303 A
Course Title: Intercultural Communication
Semester Credit Hours: 3
Class Day and Time: Wed 
Additional Notes:

This course is web-enhanced, taught entirely in a classroom setting using D2L course management software to supplement in-seat content.


Catalog Description

Study of the role of communication in multicultural and intercultural contexts, including issues related to values, language and non-verbal behavior as they relate to effective multicultural and intercultural interaction. Prerequisite: Sophomore standing. Course meets Multicultural graduation requirement.


Sophomore standing.



Experiencing Intercultural Communication 6th edition
Author: Martin, Judith & Thomas Nakayama (McGraw-Hill)
ISBN: 9781259870569

Course Learning Outcomes

  1. Identify current trends in intercultural communication theory and practice.
  2. Describe how intercultural communication effects issues of cultural diversity and cultural values.
  3. Recognize obstacles to intercultural strategies and how to overcome them.

Additional Instructor Objectives

In this 21st century, Marshall McLuhan’s vision of a global village is no longer an abstract idea, but a certainty. Technological and sociopolitical changes have made the world a smaller planet. Telecommunication systems link the world via Internet. The ability of the mass media to bring events from across the globe into our homes, businesses, and schools dramatically reduces the distance between peoples of different cultures and societies. Supersonic jets carry people from one country to another faster than the speed of sound. Mass migrations due to war, famine, climate change, force interaction between people of different races, nationalities, and ethnicities. Only by competently and peacefully interacting with others who are different from ourselves can our global village survive. Thus, it is essential for today’s students to acquire competence in intercultural and multicultural communication. Regardless of whether you are going to be involved in international business, or any professional work within the context of the culture of the United States, you will be faced with the challenges of an increasingly diverse world. The U.S. is a multicultural society; thus, we are all faced with issues of diversity in our everyday existence. We all must negotiate the “cultural divide”.

This course studies the role of communication in the multicultural and intercultural context including issues relating to values, language, and non-verbal behavior as they relate to effective multicultural and intercultural interactions. During our study together, we will consider influences on intercultural understanding including: immigration, popular culture, social class, gender, race, ethnicity, technological advances.

Instructional Methods

  • Class activities include, lectures, quizzes, group discussions, case study films, team presentations, and intercultural role plays/simulations.
  • Your participation in class activities is essential to learning the course material.
  • I expect you to read all the chapters assigned in the text before each class meets, so you can participate in class with an informed perspective.

Graded Activities

EXAM I150 Points15% of grade
Description -

Part one of the exam is multiple choice, true-false, and short answer questions covering chapters 1-4; this part is given in class. A second component of the exam is an analysis of the film, Mi Familia  (My Family), applying intercultural communication concepts from chapters 1-4. You will view the film in class; you will write the analysis outside of class.

Method of Evaluation -

M-C and T-F graded by instructor, based on accuracy of student's objective responses. Quality of the film analysis is evaluated on application of intercultural terms and concepts, identification of examples from the film that illustrate intercultural concepts.

EXAM II125 Points12.5% of grade
Description -

Exam II is based on intercultural communication concepts in chapters 5, 6, & 7, applied to analyze the film Outsourced. The film is viewed in class and the analysis is accomplished outside of class.

Method of Evaluation -

Quality of the film analysis is evaluated on application of intercultural terms and concepts, appropriate identification of examples that illustrate the concepts.

EXAM III150 Points15% of grade
Description -

For Exam III, you will apply concepts from chapters 1 through 9 to an examination and analysis of the film Crash. You will view the film in class, and write the analysis outside of class.

Method of Evaluation -

Responses to questions are evaluated on quality of writing--including application of intercultural terms and concepts from chapters 1 through 9, quality of identification of examples from the film that illustrate intercultural concepts.

Surf’s Up90 Points9% of grade
Description -

Choose one Surf’s Up website to view and to respond to for each chapter, chapters 1-9.
Write a few paragraphs, or half a page, font size 12, with 1.5 line spacing.
Note the site address and title at the top of your paper.
1) visit the website,
2) write briefly:
(a) description of what information you found there,
(b) how that information might be useful to your study of intercultural communication,
(c) your personal response to the site (Fascinated by it? Interested in it? Angered by it? Confused by it? , etc.).
Explain your reaction.

Method of Evaluation -

Assessment of responses is based on inclusion of all required items listed under description, quality of explanation of how the website can help us understand intercultural communication.

What Do You think?45 Points4.5% of grade
Description -

You will choose one What do you think? box to respond to for each chapter, chapters 1-9.
Write a few paragraphs, or half a page, font size 12, with 1.5 line spacing.
Write the question at the top of the page; write your response to it. If possible, incorporate / integrate a concept or term from our study of intercultural communication into your answer.

Method of Evaluation -

Quality of writing is assessed on relevance of personal opinion to the issue discussed, amount and quality of example supplied for the opinion.

Chapter Discussion Questions135 Points13.5% of grade
Description -

For each Chapter, 1 through 9, you will write responses to a set of  discussion questions located on D2L at the Content Tab. Responses are due each week when we cover that chapter material in class.

Method of Evaluation -

Quality of written responses evaluated on application of intercultural terms and concepts, use of examples that demonstrate comprehension of information in each chapter.

Outside activities70 Points7% of grade
Description -

Chapter 2: Values exercise-20 points
Chapter 6: Nonverbal norm violation exercise-30 points
Chapter 7: Pop culture report-20 points
Specific guidelines for these brief activities will be given as each chapter is explored.

Method of Evaluation -

Assessment varies by activity, but all writing is evaluated partially on relevant application of intercultural  terms and concepts to the observation report of each activity.

Intercultural Issue Report200 Points20% of grade
Description -

The goal of this assignment is to explore in depth through research, and then to analyze, an intercultural issue from both a theoretical and  sociological  perspective.  The issue will be chosen by the student with guidance and approval by the instructor. The resulting analysis report will take the form of a formally written 8-10 page paper, followed by a 5-7  minute oral presentation of the issue analysis to the class.  

Some examples of issues include:
The cultural and economic effects of the FIFA World Cup on host countries; the effect of the Olympic Games on host countries; the effect of illegal immigration on children; the human and economic cost of refugee camps; the effects of walls erected between countries

Formal paper 8-10 pages.

Method of Evaluation -

Evaluation of this research and analysis report includes:

  • quality of organization of content
  • strength of research, use of source material
  • quality of the analysis of the intercultural issue
  • use of writing mechanics including APA formatting of in-text citations and Works Cited Page
  • clarity/ accuracy of writing, including grammar, syntax, punctuation
Individual Oral Presentation of Issue Report35 Points3.5% of grade
Description -

Student will present a 5-7 minute formal presentation based on the Intercultural Issue Report. Presentation will be informative, including  presentational aids.

Method of Evaluation -

Grading rubric is based on the inclusion of necessary elements, as well as the quality of those elements, of effective informative speech construction and delivery. Content will be evaluated on application and integration of intercultural concepts manifested in the presentation.


Grading Scale

900-1000 A
800-899 B
700-799 C
600-699 D
0-599 F

Additional Information / Instructions

Regular attendance is expected of all students. Attendance is one of the most important measures of your interest and desire to do well academically. Your attendance helps me facilitate better discussions and your fellow students benefit from your ideas and experiences. Unforeseen circumstances occasionally dictate that you must miss class; please make every effort to discuss such circumstances with me before the absence. Remember that if you are not in class, you are absent – regardless of the reason – and that you are still responsible for submitting any assignments due that day. You are responsible to communicate with me concerning how you will make up any in-class exams or presentations you missed. Plan ahead for a necessary absence by arranging with another student to share notes, etc., with you, and vice versa. Attendance will be noted through a sign-in roll sheet, and logged online at the end of class. Be sure to sign the roll sheet each class; your signature is proof of your  attendance. Make the most of your investment – plan to attend class regularly and arrive prepared and ready to play an active role that contributes positively to our learning community.

Schedule of Activities and Assignments

Week 1

Introduction; to course;  Chapter 1 Discussion ; Chapter 2; Discussion Surf/WDYT due for Chapters 1 & 2


Before meeting on Week 1: Read in text:  Chapters 1 & 2


Chapter Review Response questions due for Chapters 1 & 2 ; Questions for each chapter are located on D2L, @Content Tab Intercultural Issues Report Assignment introduced; Surf/WDYT for Chapters 1 & 2 due

Week 2

Chapter 3 Discussion: History and Intercultural Communication in America; Chapter 4 Discussion: Identity and Intercultural Communication; Surf / WDYT due for Chapters 3 & 4; Topics for Intercultural Issues Report discussed.


 Week 2: Read in text: Chapters 3 & 4


Week 2: Chapter Review Response questions due for Chapters 3 & 4;  Surf/WDYT for Chapters 3 & 4 due in class.

Week 3
Exam I chapters 1-4

Exam I (first part)--View film, Mi Familia, in class;  Take notes.
Write analysis of film outside class
Exam I-(second part)--Write in-class:  T-F and Multiple choice exam on material from class lecture notes and textbook readings in Chapters 1-4


Exam I --covering lecture notes and readings from textbook Chapters 1-4: True-False and Multiple Choice questions

Week 4
Verbal and Nonverbal Communication Issues

Chapters 5 & 6 Discussion: Verbal and Nonverbal communication;
Surf / WDYT due for Chapters 5 & 6
Film analysis Mi Familia due in class typed and printed; discuss exam.


Week 4: in text, read Chapters 5 & 6


Week 4: Chapter Review response questions due for Chapters 5 & 6
Surf/WDYT due for Chapters 5 & 6

Week 5
View Outsourced for exam 2 film analysis

Chapter 7: Discussion: Pop culture
For Exam II (intercultural concepts from chapters 5, 6, 7)
We will view the film Outsourced  in class, Take notes, write analysis report  outside class.


In text: Read Chapter 7


Chapter 7 review response questions due
Surf / WDYT due for Chapter 7

Week 6
Interpersonal Relationships and intercultural communication

Exam II-Outsourced film analysis due ; Discuss analysis; Chapter 9 Discussion; Surf / WDYT due for Chapter 9; Chapter 9 review responses due.


Week 6: In textbook, read Chapter  9


Surf/WDYT for Chapter 9 due
Chapter review question responses due for Chapter  9

Week 7
Intercultural Conflict Issues

Chapter 8 Discussion: Intercultural Conflict and Communication; Surf and WDYT due for Chapter 8; Chapter 8 review responses due
Exam III -View film for analysis--Crash-in classs;  take notes in class; write analysis outside of class
Intercultural Issues report due --hard copy in class 


Read Chapter 8 in textbook


 Surf and WDYT due for Chapter 8; Chapter 8 review responses due


Exam III: view Crash in class--take notes--for film analysis

Week 8
Individual Formal presentations

 Individual oral 5-7 minute presentations of Intercultural issue report Crash analysis paper due, hard copy in class; Discussion of the film.


Prepare presentation including presentational aids, and outline, and works cited page of sources.
Submit Crash film analysis.


Library Resources

Columbia College Resources - Online databases are available at the Columbia College Stafford Library.  You may access them using your CougarTrack login and password when prompted.

Course Policies and Procedures


Columbia College Policy - Columbia College students are expected to attend all classes and laboratory periods for which they are enrolled.  Students are directly responsible to instructors for class attendance and work missed during an absence for any cause.  If absences jeopardize progress in a course, an instructor may withdraw a student from the course with a grade of "F" or "W" at the discretion of the instructor.  For additional information, see the Columbia College policy on Student Attendance.

Academic Integrity

Columbia College Policy - Columbia College students must fulfill their academic obligations through honest, independent effort.  Dishonesty is considered a serious offense subject to strong disciplinary actions.  Activities which constitute academic dishonesty include plagiarism, unauthorized joint effort on exams or assignments, falsification of forms or records, providing false or misleading information, or aiding another in an act of academic dishonesty.  For more information, see the Columbia College Academic Integrity Policy and Procedures.

Class Conduct and Personal Conduct

Columbia College Policy - Students must conduct themselves so others will not be distracted from the pursuit of learning.  Students may be disciplined for any conduct which constitutes a hazard to the health, safety, or well-being of members of the College community or which is deemed detrimental to the College's interests. Discourteous or unseemly conduct may result in a student being asked to leave the classroom.  For more information, see the Columbia College Student Code of Conduct and Student Behavioral Misconduct Policy and Procedures.

Cancelled Class Make-Up

Columbia College Policy - Classes cancelled because of inclement weather or other reasons must be rescheduled.  For more information, see the Columbia College Inclement Weather Policy.

Make-Up Examinations

Columbia College Policy - Make-up examinations may be authorized for students who miss regularly scheduled examinations due to circumstances beyond their control.  Make-up examinations must be administered as soon as possible after the regularly scheduled examination period and must be administered in a controlled environment.

Campus Policy - Make up examinations are scheduled on designated Saturday mornings 9am in 103 Buchanan. Students must present a picture I.D. in order to be admitted to the testing session. Students must arrange with the instructor to take the exam before or after it is given in class and permission to take a makeup examination (or any graded activity) is granted at the discretion of the instructor.

Adding, Dropping, or Withdrawing from a Course

Columbia College Policy - Students may add a course through Wednesday of the first week of the session and drop a course without academic or financial liability through close of business on Monday of the second week of the session.  Once enrolled, a student is considered a member of that class until he or she officially drops or withdraws in accordance with College policy.  An official drop/withdrawal takes place only when a student has submitted a Drop/Add/Withdrawal form.  A failure to attend class, or advising a fellow student, staff or adjunct faculty member of an intent to withdraw from a class does not constitute official drop/withdrawal.  The drop/add/withdrawal periods begin the same day/date the session starts, not the first day a particular class begins. If a student stops attending a class but does not submit the required Drop/Withdrawal form a grade of "F" will be awarded.  For more information, see the Columbia College Registration Policy and Procedures.

Withdrawal Excused

Columbia College Policy - A student may request an excused withdrawal (WE) under extraordinary circumstances by submitting a Drop/Withdrawal form accompanied by a complete explanation of the circumstances and supporting documentation to the location director.  The WE request must include all classes in which the student is currently enrolled.  The Vice President for Adult Higher Education is the approving authority for all WE requests.  A student who receives approval of their WE request may still be required to return some or all of the federal financial assistance received for the session.  For more information, see the Columbia College Withdrawal Policy.


Columbia College Policy - A student may request that the instructor award a grade of "I" due to extraordinary circumstances (unforeseen or unexpected circumstances beyond the student's control) that prevent a student from completing the requirements of a course by the end of a session.  An "I" will not be given because a student is failing, negligent or not meeting requirements.  If the instructor believes an "I" is appropriate, the instructor will specify the work needed to complete the course and the time allowed to complete the work.  Work missed must be made up within two subsequent sessions unless the instructor specifies an earlier date.  Extensions beyond two sessions must be approved by the Vice President for Adult Higher Education.  If the work is completed during the specified time period, the instructor will change the "I" to the grade earned.  If the work is not completed during the specified time, the instructor may allow the incomplete to remain on the student's permanent record or change it to any other letter grade.  For more information, see the Columbia College Undergraduate Grading Policy.

Grade Appeal

Columbia College Policy - A student may appeal any grade given if it is believed to be in error or in conflict with Columbia College policy and procedures.  The student must state in writing to the location director why the grade awarded is believed to be in error and request a desired remedy.  The faculty member who awarded the grade will be given the opportunity to comment on all student allegations.  If the issue cannot be resolved at the location the appeal will be transmitted through the location director to the Vice President for Adult Higher Education.  A grade appeal must be received for review by the Vice President for Adult Higher Education prior to the end of 60 days from the date the grade was awarded.  For more information, see the Columbia College Undergraduate Grading Policy.


Columbia College Policy - Course prerequisites are established to ensure that a student has adequate academic preparation to succeed in a particular course.  Staff members will attempt to ensure that students meet prerequisite requirements.  However, it is the student's responsibility to closely examine the course descriptions to determine if prerequisites exist and to enroll in courses in the proper sequence.  In some exceptional cases it may be apparent that the student possesses the required skills and knowledge to succeed in a particular course, even though they have not taken the prerequisite course.  In this case the prerequisite course may be waived by the location director.  Waiver of a course as a prerequisite does not remove the requirement to complete the course if it is a requirement for the student's degree program.


Columbia College Policy - The College provides all students access to CougarMail (the official means of e-mail communication for the College), online resources from the Stafford Library, and their Columbia College records (transcripts, grades, student schedules, etc.) through CougarTrack.


Columbia College Policy - The official student email address (also known as CougarMail) will be used for all official correspondence from faculty and staff.  Students are responsible for the information received and are required to monitor their CougarMail account on a regular basis.  Students may forward their CougarMail to another email account but will be held responsible for the information sent over CougarMail, even if there is a problem with the alternate mail service.

Cell Phones

Columbia College Policy - Cell phones can be a distraction to the learning process.  Location directors or course instructors may require that cell phones be turned off or set to vibrate during class periods.  Students requiring special arrangements to receive a cell phone call during class should make prior arrangements with their location director or course instructor.

Bookstore Information

Columbia College Policy - As part of Truition, students will receive their course materials automatically as described below. 

eText Information

If a course uses an eText, (see Textbook information above) the book will be available directly in Desire2Learn (D2L) and through the VitalSource eText reader the Friday before the session begins, if registered for courses prior to that date.  Students will have a VitalSource account created for them using their CougarMail email address.  Upon first login to VitalSource, students may need to verify their account and update their VitalSource password.  More information about how to use the VitalSource platform, including offline access to eTexts, can be found in D2L.  Students that would like to order an optional loose-leaf print-on-demand copy of eligible eTexts can do so through the VitalSource Bookshelf at an additional cost.  Once orders are placed, it can take approximately five to seven business days for students to receive their print-on-demand books.

Physical Course Materials Information

Students enrolled in courses that require physical materials will receive these materials automatically at the address on file with Columbia College.  Delivery date of physical materials is dependent on registration date and shipping location.  Please refer to confirmation emails sent from Ed Map for more details on shipping status.

Returns:  Students who drop a course with physical course materials will be responsible for returning those items to Ed Map within 30 days of receipt of the order.  More specific information on how to do so will be included in the package received from Ed Map.  See here for Ed Map's return policy.  Failure to return physical items from a dropped course will result in a charge to the student account for all unreturned items.

Students who opt-out of having their books provided as part of TruitionSM are responsible for purchasing their own course materials.  Visit for details.


Columbia College Policy - The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records.  For more information, see the Columbia College Family Education Rights and Privacy Policy.

Student Accessibility Resources

Columbia College Policy - Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources.  Until the student has been cleared through this office, accommodations do not have to be granted.  If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible.  The structure or the content of the course may make an accommodation not feasible.  Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626.  For more information, see the Columbia College ADA and Section 504 Policy for Students.

Alcohol and Other Drugs: Columbia College Policies & Resources

Columbia College Policy - Columbia College recognizes the negative health effects associated with the use, possession, and distribution of controlled and/or illicit substances, and their detrimental impact on the quality of the educational environment.  Therefore, all members of the College community share in the responsibility of protecting the campus environment by exemplifying high standards of professional and personal conduct.  For more information and resources, see the Columbia College Alcohol and Other Drugs Policy.

Tobacco-Free Policy

Columbia College Policy - The following policy goes into effect on August 21, 2017.  Columbia College values and is concerned for the health and well-being of its students, employees and visitors. The College is committed to providing a healthful and productive educational and employment environment for members of the College community. Consistent with this commitment and in the interest of the general health and welfare of the College community, the College prohibits the use of all tobacco products and related devices on all College property and premises.  For more information, see the Columbia College Tobacco-Free Policy.


Columbia College Policy - Discrimination, harassment, and retaliation on the basis of protected status (see Notice of Non-Discrimination and Equal Opportunity for a definition of "protected status") are strictly prohibited. Persons who engage in such conduct are subject to discipline up to and including termination or dismissal.  For more information, see the Columbia College Non-Discrimination and Equal Opportunity Policy and Complaint Resolution Procedure.

Columbia College Policy Library

Columbia College Policy - The policies set forth in the Online Policy Library are the current official versions of College policies and supersede and replace any other existing or conflicting policies covering the same subject matter.  The Online Policy Library is currently under construction with new policies being added on a frequent basis and the policies currently listed are not comprehensive of every College policy.  Questions regarding the Online Policy Library should be directed to the Office of the General Counsel.  For more information on policies applicable to students, see Student Policies.  For more information on policies applicable to the entire Columbia College community, see College-Wide Policies.

Technical Support

Columbia College Policy - If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Technology Solutions Center, or the D2L Helpdesk for assistance.  If you have technical problems with the VitalSource eText reader, please contact VitalSource.  Contact information is also available within the online course environment.

        - Columbia College Technology Solutions Center:, 1-800-231-2391 ext. 4357

        - D2L Helpdesk:, 1-877-325-7778

        - VitalSource:, 1-855-200-4146


Course Evaluations - All students are encouraged to complete the online course evaluations. Students are notified by way of CougarMail when the evaluations are available. The evaluations are used to help instructors improve their teaching techniques. They are reviewed carefully by the Evening Campus Director, Assistant Director, and several AHE Administrators. Student should know that all responses are completely confidential, instructors only view results after grades are posted. Your input is valued and appreciated.

Late graded assignment/activity policy - All graded assignments or activities are due when stated in the syllabus or by the instructor. Graded assignments or activities submitted after the stated due date/time will not receive any credit unless the instructor has specifically stated that full or partial credit may be awarded to late submissions.


Request info