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Online classes

Effective: Early Spring 8-Week 2017/2018

CISS 365: Project Management

Course Description

An introduction to project management issues associated with information technology projects including project definition, organizational structures, risk factors, quality management and procurement management.

Prerequisite: MGMT 254 and one of CISS 311, CISS 320, or CISS 325

Proctored Exams: Midterm and Final



Syllabus Contents

Textbooks

Required

  • Marchewka, JT. (2015). Information Technology Project Management (5th). Hoboken, NJ: Wiley.
    • [ISBN-978-1-118-91101-3 ]

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.


Course Overview

The course will introduce students to the basic principles, most common methodologies and basic project management tools.  The class will provide an overview of both the technical aspects of project management as well as the human aspects involved in managing Information Technology projects.  Areas of project management that we cover are the project life cycle, waterfall and agile methodologies, communication, change management, scope, schedule, budget, resources, quality, risk and closure.

This class will involve both a “hands on” and comprehensive approach through the reading of materials in the text and participating in weekly discussions.  The “hands on” portion will include completing all the needed plans, budgets, timelines and work breakdown structure by utilizing Microsoft Word and Microsoft Project.  

To become familiar with Microsoft Project, students will complete three Microsoft Project Tutorials that accompany the textbook.



Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office
  • Microsoft Project or equivalent (ProjectLibre is a viable option for Mac computers.)

Some individual and team assignments will require MS Project to complete. Students should have Microsoft Office Project 2013 or up installed on their computers during the first week of the session. Students can download a free 60-day trial. If you choose this option, be sure you do not install it before the start of the course, so that your free license doesn’t expire before the end of the course. Make sure you read the instructions carefully before installation. You can find more details about standard technical requirements for our courses on our site.


Course Learning Outcomes

  1. Summarize project management issues related to the project management life cycle, management of project teams, communication, scope, scheduling, resources, quality, risk, procurement, execution, and closure.
  2. Develop a business case for a moderately complex information systems project.
  3. Develop a project baseline plan for a moderately complex information system project.
  4. Collaborate as a team to plan and develop an information systems project.

Grading

Grading Scale
Grade Points Percent
A 675-750 90-100%
B 600-674 80-89%
C 525-599 70-79%
D 450-524 60-69%
F 0-449 0-59%
Grade Weights
Assignment Category Points Percent
Discussions (8) 120 16%
MS Project Tutorials (3) 90 12%
Team Assignments (8) 200 27%
Quizzes (6) 120 16%
Exams (2) 220 29%
Total 750 100%


Schedule of Due Dates

Week 1
Assignment Points Due
Introduction Discussion -- Thursday/Sunday
Discussion 1 15
Team Assignment 1 25 Sunday
Quiz 1 20
Week 2
Assignment Points Due
Discussion 2 15 Thursday/Sunday
Team Assignment 2 25 Sunday
Quiz 2 20
Proctor Information N/A
Week 3
Assignment Points Due
Discussion 3 15 Thursday/Sunday
MS Project Tutorial 1 30 Thursday
Team Assignment 3 25 Sunday
Quiz 3 20
Week 4
Assignment Points Due
Discussion 4 15 Thursday/Sunday
MS Project Tutorial 2 30 Thursday
Team Assignment 4 25 Sunday
Midterm Exam (Proctored) 110
Week 5
Assignment Points Due
Discussion 5 15 Thursday/Sunday
MS Project Tutorial 3 30 Thursday
Team Assignment 5 25 Sunday
Quiz 4 20
Week 6
Assignment Points Due
Discussion 6 15 Thursday/Sunday
Team Assignment 6 25 Sunday
Quiz 5 20
Week 7
Assignment Points Due
Discussion 7 15 Thursday/Sunday
Team Assignment 7 25 Sunday
Quiz 6 20
Week 8
Assignment Points Due
Discussion 8 15 Thursday/Saturday
Team Assignment 8 25 Saturday
Final Exam (Proctored) 110
Total Points 750

Assignment Overview

Discussions

Each week you will participate in one online discussion to deepen your understanding of course topics. Discussions are worth 15 points each. Your initial posts should answer all discussion questions thoroughly and are due by Thursday at 11:59 pm C.T. Your initial posts should be written in your own words and supported by evidence from the textbook and/or secondary sources. All sources must be properly formatted using APA in-text citations and a reference list. Information obtained from websites should also be properly cited and referenced. Writing is expected to be at a college-level with correct grammar and punctuation, containing approximately 150 - 200 words, excluding quoted material. In addition, at least two substantial response posts to classmates are required per discussion. To be considered ‘substantial” a post/response must do more than iterate what the question or student stated.  The post/response must bring additional thoughts or material into the discussion. Response posts are due by Sunday at 11:59 pm C.T. except week 8, which is due by Saturday. Participation on three separate days is recommended. 

MS Project Tutorials

You will complete three MS Project Tutorials worth 30 points each.  You should use the course Dropbox to submit all assignments. Follow the guided tutorial to create the following:

  • MS Project Tutorial 1: Work Breakdown Structure
  • MS Project Tutorial 2: Project Baseline
  • MS Project Tutorial 3: Tracking and Reporting

Complete assignment expectations are provided in the course. MS Project Assignments must be completed individually, prior to the completion of team assignments, and are due by Thursday at 11:59 pm C.T. of weeks 3, 4, and 5.


Team Assignments

You will complete eight weekly information system Team Assignments worth 25 points each during weeks 1 - 7.  You will be randomly auto-enrolled onto a team of 4-5 during the first week of class. There will be a discussion topic in the general forum for planning group collaboration. All Team Assignments must be completed collaboratively and submitted to the team Dropbox folder. Team Assignments are due by Sunday at 11:59 pm C.T. of each week, except week 8, which is due by Saturday at 11:59 pm C.T.


Quizzes

There will be 6 quizzes in this course worth 20 points each. Quizzes will consist of 10 multiple-choice questions covering the assigned reading materials. The quizzes are not proctored. You will have only one 30-minute attempt to complete it, so please study in advance. Quizzes open Wednesday at 12:01 am C.T. of weeks 1, 2, 3, 5, 6, and 7 and must be completed by Sunday at 11:59 pm C.T.


Exams

Midterm Exam (proctored)

The Midterm Exam covers chapters 1 - 7 and is worth 110 points. It will consist of 15 multiple-choice questions worth 2 points each and 4 short answers worth 20 points each. The Midterm Exam must be taken in a proctored setting. (Please see the Proctor Policy for more information.) This will be a closed-book exam. You will not be able to use your text or other references or notes during the exam. You will have only one 60-minute attempt to complete the exam, so please study in advance. The Midterm Exam opens on Tuesday of week 4, at 12:01 am C.T. and must be completed by Sunday at 11:59 pm C.T.

Final Exam (proctored)
The Final Exam covers chapters 8 - 12 and is worth 110 points. It will consist of 15 multiple-choice worth 2 points each and 4 short answers worth 20 points each.The Final Exam must be taken in a proctored setting. (Please see the Proctor Policy for more information.) This will be a closed-book exam. You will not be able to use your text or other references or notes during the exam. You will have only one 60-minute attempt to complete the exam, so please study in advance. The Final Exam opens on Tuesday of week 8, at 12:01 am C.T. and must be completed by Saturday at 11:59 pm C.T.



Course Outline

Click on each week to view details about the activities scheduled for that week.

Week 1: Information Technology Projects
Readings

Chapter 1 – The Nature of Information Technology Projects

Complete all the readings before attempting any graded assignments. 
Introduction Discussion

Introduce yourself, including your experience-level with project management. What are you looking forward to learning about in this course?

Due by Thursday at 11:59 pm C.T.
Discussion 1

While the IT industry heavily utilizes project management methodologies, project management is not limited to IT projects only.  Please provide a brief description of work that you have participated in that might be considered a project, why you feel this was a project, and how project management might have helped or assisted with the project.

In your responses to other students, please make personal connections with your classmates’ posts and propose additional ways project management can be useful to project success.

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Sunday at 11:59 pm C.T.

Team Assignment 1

As a team, complete the Team Charter (chapter 1, page 15). Your Team Charter must include all areas as outlined by the Husky Air Assignment case study.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.
Quiz 1

This 10-question multiple-choice quiz covers chapter 1. You will have only one 30-minute attempt to complete it.

The quiz will open Wednesday at 12:01 am C.T. Submit the quiz by Sunday at 11:59 pm C.T.
Week 2: Project Management Methodologies and the Business Case
Readings

Chapter 2 - Project Management Methodologies and Processes

Chapter 3 - Measurable Organizational Value and the Business Case

Complete all the readings before attempting any graded assignments. 

Discussion 2

Although the Guide to the Project Management Body of Knowledge (PMBOK® Guide) in Chapter 2 describes the generally accepted principles and practices of project management, why wouldn’t these principles and practices work for every project? Based on your prior experience, what principles and practices would you would add to this list?

In your responses to other students, please discuss whether you agree with your classmates’ posts and propose additional principles and practices for discussion.

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Sunday at 11:59 pm C.T.

Team Assignment 2

As a team, develop the Learning Team Record and Action Plan (chapter 2, page 50) and Business Case Document (chapter 3, page 78) for Husky Air.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.

Quiz 2

This 10-question multiple-choice quiz covers chapters 2 and 3. You will have only one 30-minute attempt to complete it.

The quiz will open Wednesday at 12:01 am C.T. Submit the quiz by Sunday at 11:59 pm C.T.
Proctor Information
Submit your proctor form to the appropriate Dropbox folder by the end of the week. Remember to “Save” the form before placing it in Dropbox. See the Content area for more information.
Week 3: Scope, Scope Management and the Work Breakdown Structure (WBS)
Readings

Chapter 4 – Project Planning: The Project Infrastructure

Chapter 5 – Project Planning: Scope and Work Breakdown

Microsoft Project Tutorial 1 (located within the Week 3 Instructional Materials in the course Content area)

Complete all the readings before attempting any graded assignments. 

Discussion 3

Diversity can be a great benefit for a project or company.  What types of skills or knowledge should a project manager consider when selecting a project team member?  What do you believe are the attributes of a good project manager? How have you seen diversity help a project or company grow in the past?

In your responses to other students, please discuss whether you agree with your classmates’ posts and add any attributes you feel they missed.

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Sunday at 11:59 pm C.T.

MS Project Tutorial 1

Complete the Microsoft Project Tutorial – Creating the Work Breakdown Structure (WBS).

Submit the Work Breakdown Structure you created during the tutorial to the Dropbox by Thursday at 11:59 pm CT.

Team Assignment 3

As a team, develop the Project Charter (chapter 4, page 112), the Work Breakdowns Structure and Scope Management Plan (chapter 5, page 140) for Husky Air.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.

Quiz 3

This 10-question multiple-choice quiz covers chapters 4 and 5. You will have only one 30-minute attempt to complete it.

The quiz will open Wednesday at 12:01 am CT. Submit the quiz by Sunday at 11:59 pm C.T.

Week 4: Project Schedules, Budgets and Risk
Readings

Chapter 6 – Project Planning: The Schedule & Budget

Chapter 7 – Managing Project Risk

Microsoft Project Tutorial 2 (located within the Week 4 Instructional Materials in the course Content area)

Complete all the readings before attempting any graded assignments. 

Discussion 4

When developing project schedules, we must get estimates.  Why do people inflate estimates and how can project managers control estimate inflation?

In your responses to other students, please discuss whether you agree with your classmates’ posts and propose additional reasons for estimate inflation and/or methods to control such inflation.

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm CT. Two substantial response posts are due by Sunday at 11:59 pm C.T.

MS Project Tutorial 2

Complete the Microsoft Project Tutorial 2 – The Baseline Project Plan.

Submit the Baseline Project Plan you created during the tutorial to the Dropbox by Thursday at 11:59 pm C.T.

Team Assignment 4

As a team, develop the Project Schedule (chapter 6, page 166), and the Risk Management Plan (chapter 7, page 197) for Husky Air.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.

Midterm Exam (Proctored)

The proctored midterm exam covers chapters 1 through 7. It contains 15 multiple-choice questions, worth 2 points each and four short essay questions worth 20 points each. You will have only one 60-minute attempt to complete it, so please study in advance.

The midterm exam will open Tuesday at 12:01 am CT. Submit the midterm by Sunday at 11:59 pm C.T.

Week 5: Earned Value Analysis and Project Quality
Readings

Chapter 8 – Managing Project Stakeholders and Communications

Chapter 9 – Managing Project Quality

Microsoft Project Tutorial 3 (located within the Week 5 Instructional Materials in the course Content area)

Complete all the readings before attempting any graded assignments. 

Discussion 5

Project managers play a vital role in project planning and implementation, including quality control. Describe the project manager’s role in measuring the quality of a project. What is quality management planning and quality assurance? In your opinion, how can each help a project manager maintain project quality?

In your responses to other students, please discuss whether you agree with your classmates’ posts and suggest some additional ways to ensure quality remains within the project.

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Sunday at 11:59 pm C.T.

MS Project Tutorial 3

Complete the Microsoft Project Tutorial 3 – Tracking and Reporting.

Submit the Tracking and Reporting Project file you created during the tutorial to the Dropbox by Thursday at 11:59 pm C.T.

Team Assignment 5

As a team, develop the Earned Value reports (chapter 8, page 225) and a Quality Management Plan (chapter 9, page 253) for Husky Air.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.

Quiz 4

This 10-question multiple-choice quiz covers chapters 8 and 9. You will have only one 30-minute attempt to complete it.

The quiz will open Wednesday at 12:01 am C.T. Submit the quiz by Sunday at 11:59 pm C.T.
Week 6: Leading the Project Team
Readings

Chapter 10 – Leading the Project Team

Complete all the readings before attempting any graded assignments. 

Discussion 6

Project managers who have high-levels of emotional intelligence are often said to be more successful, both in their projects and in their careers. Discuss your understanding of emotional intelligence and describe how you think it apples to project success.

In your responses to other students, please discuss whether you agree with your classmates’ posts and provide some ways that emotional intelligence can be detrimental or advantageous to a project.

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Sunday at 11:59 pm C.T.

Team Assignment 6

As a team, develop a plan of action for the ethical dilemma (chapter 10, page 275) as presented for the Husky Air case study.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.

Quiz 5

This 10-question multiple-choice quiz covers chapter 10. You will have only one 30-minute attempt to complete it.

The quiz will open Wednesday at 12:01 am C.T. Submit the quiz by Sunday at 11:59 pm C.T.
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Week 7: Organization Change, Resistance, and Conflict
Readings

Chapter 11 - Managing Organizational Change, Resistance, and Conflict

Complete all the readings before attempting any graded assignments. 

Discussion 7

Resistance and conflict are a natural part of any change. What makes change so hard to accomplish on a project? In your opinion, how can a project manager best manage change and conflict? If possible, support your opinion with facts and examples from your own experience.

In your responses to other students, please discuss whether you agree with your classmates’ posts and suggest additional ways to address the issues being discussed. 

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Sunday at 11:59 pm C.T.

Team Assignment 7

As a team, develop the Change Management Plan (chapter 11, page 297) for Husky Air.

Choose one member of your group to submit the assignment by Sunday at 11:59 pm C.T.

Quiz 6

This 10-question multiple-choice quiz covers chapter 11. You will have only one 30-minute attempt to complete it.

The quiz will open Wednesday at 12:01 am C.T. Submit the quiz by Sunday at 11:59 pm C.T.
Week 8: Project Schedules, Budgets and Risk
Readings

Chapter 12 – Project Completion

Complete all the readings before attempting any graded assignments. 

Discussion 8

Sometimes identifying whether your project was a success or failure is not immediately obvious. Why is it difficult to evaluate if a project achieved the desired goal or MOV shortly after implementation? What are some strategies for measuring the success of a project? Achieving targets of time, cost, scope and quality are some of the most highly rated measures of success. What would you add to this list?

In your responses to other students, please discuss whether you agree with your classmates’ approach and suggest additional strategies and metrics for measuring the success of a project. 

Participation on 3 separate days is recommended. The initial post is due by Thursday at 11:59 pm C.T. Two substantial response posts are due by Saturday at 11:59 pm C.T.

Team Assignment 8

As a team, develop the Implementation and Project Closure Plan (chapter 12, page 319) for Huskey Air.

Choose one member of your group to submit the assignment by Saturday at 11:59 pm C.T.

Final Exam (Proctored)

The proctored Final Exam covers chapters 8 - 12. It contains 15 multiple-choice questions, worth 2 points each and four short essay questions worth 20 points each. You will have only one 60-minute attempt to complete it, so please study in advance.

The Final Exam will open Tuesday at 12:01 am CT. Submit the Final by Saturday at 11:59 pm C.T.



Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.

No late MS Project Tutorials or Team Assignments will be accepted. One member of the 3 – 4 person team should be designated to turn in the Team Assignment to the appropriate Dropbox folder each week.

No late quizzes or exams will be accepted.  

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.

Proctor Policy

Students taking courses that require proctored exams must submit their completed proctor request forms to their instructors by the end of the second week of the session. Proctors located at Columbia College campuses are automatically approved. The use of ProctorU services is also automatically approved. The instructor of each course will consider any other choice of proctor for approval or denial. Additional proctor choices the instructor will consider include: public librarians, high school or college instructors, high school or college counseling services, commanding officers, education service officers, and other proctoring services. Personal friends, family members, athletic coaches and direct supervisors are not acceptable.


Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.


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