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Effective: Late Fall 8-Week, 2018/2019

MGMT 361: Human Resource Management

Course Description

Design, implementation, and administration of human resource management programs. Practices used in developing effective professional habits useful in dealing with executive responsibilities are also examined. 

Prerequisite: MGMT 150

Proctored Exams: None



Syllabus Contents

Textbooks

Required

  • Cascio, Wayne F.. Managing Human Resources: Productivity, Quality of Work Life, Profits. 10th ed. McGraw-Hill, 2016.
    • ISBN-978-0-07-811295-9

MBS Information

Textbooks for the course may be ordered from MBS Direct. You can order

For additional information about the bookstore, visit http://www.mbsbooks.com.


Course Overview

 

This course presents the fundamental elements of Human Resources issues affecting the management of personnel and productivity. It consists of the following: environment, employment, and development of employees, compensation, labor management accommodation, support, evaluations, and international implications. To clarify how material relates to "real time" situations, students will examine and compare an organization or corporation to the professional perspective given in the text.

Topics are introduced to develop creative thought processes for students to recommend solutions and provide justification for decisions to support improvement methods. Although our text will provide an important ratio of significant material, students are expected to research beyond the text to present not only their understanding of the related text material but augment discussions with current material from reliable outside sources. Discussions and feedback responses will be completed twice weekly.

Following each week’s study, a quiz will be given to reinforce the information learned. A midterm and final test will evaluate the level of accumulated learning.

During the seventh week, students will provide a Human Resource Audit for their selected company.  A list of critical Human Resource functions will be identified from the content of our text during the early part of the course. The subsequent audit will reveal findings and recommendations that the student has determined based on researching the company in each functional area of Human Resources.  Discrepancies will be noted along with recommendations.  These are expected to reflect considerable effort and thought. It must be presented in a professional format.

Students will find themselves involved in reading text material and doing research, adding their postings to discussion questions, preparing responses or working on the Human Resource Audit.  Mindful of ethical standards, all members of the class will perform their own work, express their general observations and draw conclusions from the experience.



Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.


Course Objectives

  • To understand the processes related to the design, implementation, and administration of human resource management programs.

Measurable Learning Outcomes

  • Explain the role of a human resource manager.
  • Appraise the major Equal Employment Opportunity laws.
  • Explain why job analysis is the cornerstone of EEO.
  • Evaluate employee testing and the selection process.
  • Explain the importance of training and development.
  • Differentiate between performance management and appraisal techniques.
  • Explain elements of strategic pay plans.
  • Explain and contrast employee benefits and service plans.

Grading

Grading Scale
Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
D 600-699 60-69%
F 0-599 0-59%
Grade Weights
Assignment Category Points Percent
Discussions & Responses (17) 250 25%
Quizzes (8) 80 8%
HR Audit 300 30%
Midterm Exam 185 18%
Final Exam 185 18%
Total 1000 100%


Schedule of Due Dates

Week 1
Assignment Points Due
Introduction Discussion 10 Wednesday/Sunday
Discussion 1 15
Discussion 2 15
Quiz 1 10 Sunday
Week 2
Assignment Points Due
Discussion 3 15 Wednesday/Sunday
Discussion 4 15
Quiz 2 10 Sunday
Audit: Step 1 20
Week 3
Assignment Points Due
Discussion 5 15 Wednesday/Sunday
Discussion 6 15
Quiz 3 10 Sunday
Audit: Step 2 80
Week 4
Assignment Points Due
Discussion 7 15 Wednesday/Sunday
Discussion 8 15
Quiz 4 10 Sunday
Midterm Exam 185
Week 5
Assignment Points Due
Discussion 9 15 Wednesday/Sunday
Discussion 10 15
Quiz 5 10 Sunday
Week 6
Assignment Points Due
Discussion 11 15 Wednesday/Sunday
Discussion 12 15
Quiz 6 10 Sunday
Week 7
Assignment Points Due
Audit: Step 3 200 Tuesday
Discussion 13 15 Wednesday/Sunday
Discussion 14 15
Quiz 7 10 Sunday
Week 8
Assignment Points Due
Discussion 15 15 Wednesday/Saturday
Discussion 16 15
Quiz 8 10 Saturday
Final Exam 185
Total Points 1000

Assignment Overview

Readings

Weekly reading assignments should be completed before Discussion and Dropbox assignments.

Discussion Questions

There is one introductory discussion worth 10 points. All other discussions are worth 15 points and will require you to discuss, and in most cases, perform research to provide additional information on the topic. In these discussions you are to introduce a reliable resource that has bearing on the discussion beyond the text that has not been discussed by another classmate. Put the title of your article in the subject line of your initial post to "claim" your article. In your discussion, reflect on knowledge gained from the text and your additional resource without directly quoting it. Cite your resource using MLA or APA style, providing a working URL to it.

For all discussions, including the introductory discussion, a minimum of two responses to your classmates or instructor are expected. Responses should be substantive and add to the conversation.

Initial posts are due by 11: 59 pm Wednesdays, and responses due by 11:59 pm Sundays, except for week 8 when all responses are due by 11:59 pm Saturday.


Quizzes

There are 8 weekly quizzes worth 10 points each. They will consist of 20 multiple choice questions and you will have 30 minutes to take them and 1 attempt. Quizzes are due by 11:59 pm Sundays, except for week 8 when it is due on Saturday.

It is strongly recommended that you complete Quiz 4 and 8 before taking the Midterm and Final Exam, respectively. The quizzes will help you gauge your readiness for the exams and review that week's materials.


Midterm and Final

 Midterm Exam

The Midterm Exam covers chapters 1-8 and must be completed by 11:59 pm Sunday of week 4. It is not proctored. It will consist of 70 multiple choice questions and 1 essay question. You will have 120 minutes to complete it. It is worth 185 points.

Final Exam

The Final Exam covers chapters 9-16 and must be completed by 11:59 pm Saturday of week 8. It is not proctored. It will consist of 70 multiple choice questions and 1 essay question. You will have 120 minutes to complete it. It is worth 185 points.


Human Resource Audit Project

 You will complete a detailed, written HR audit of a company of your choosing, identifying and evaluating each function within the Human Resources department of the company. Additionally, you will provide recommendations for any identified discrepancies found in each functional area. The project has several steps:
  • Step 1 - Selection and approval of a company. Due Sunday of week 2.  20 points
  • Step 2 - Identify HR functions to evaluate. Due Sunday of week 3.  80 points
  • Step 3 - Submit complete HR audit. Due Tuesday of week 7.   200 points

 Additional information on each step will be available in the course Content area.



Course Outline

Click on each week to view details about the activities scheduled for that week.

Week 1: Global Competition and the Cost of Human Resource Activities
Learning Resources
  • Text: Chapters 1 & 2
  • Lecture: What Human Resource Programs/Activities play a significant role in an Organizations’ success?
  • Custom media: Introduction to HR
Introduction Discussion

Please take a moment to introduce yourself. Tell a little about yourself, your reason and expectation for taking this course and any other interesting information that will help us get to know you.

Discussion 1
If you could only work on three of the nine key HR competencies, which would they be and why did you choose those three? Find and discuss an article that provides current application of these competencies in business. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 2
 Discuss three controllable and three uncontrollable costs associated with absenteeism. ? Find and discuss an article that offers current concerns about the expense or solutions for excessive absenteeism. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Quiz 1
This 20 question Quiz covers Chapters 1 & 2. You will have 30 minutes to complete it.
Week 2: Legalities and Diversity in the Workplace
Learning Resources
  • Text: Chapters 3 & 4
  • Lecture: How are Equal Employment Opportunities and Diversity in the Workplace Governed?
  • Media: HRM Laws and Regulations
Discussion 3
Prepare a brief outline (key points that you feel must be included) of an organizational policy on sexual harassment. Be sure to include complaint, grievance, counseling, and enforcement procedures. Find and discuss an article regarding sexual harassment in the workplace. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 4

Collect two policies on EEO, sexual harassment, or family and medical leave from two different employers in your area.  How are they similar (or different)?  Which aspects of the policies support the appropriate law?  Find and discuss an article that demonstrates how critical these policies are to employees. Your article should be unique, not one already discussed by a classmate.  Be sure to cite and provide a link to the article.

Quiz 2
Complete 20 question Quiz over Chapters 3 & 4. You will have 30 minutes to complete it.
Audit: Step 1
Provide a brief overview of the company you’ve selected and indicate whether it meets the criteria stated in the assignment instructions.  Explain how you plan to gather the information needed to complete your Audit.
Week 3: Conducting Strategic Workforce Planning and Recruiting
Learning Resources
  • Text: Chapters 5 & 6
  • Lecture: What are the planning elements of staffing and workforce planning?
Discussion 5
Draft a recruitment ad following the guidelines that are given in the text (no specific format is required) for a trade journal to advertise a job opening at a company.  Have a friend critique it, as well as – if possible- a knowledgeable HR professional from a local company.  Summarize their suggestions for improvement and incorporate them into a final draft.  Show both the original and final draft in your discussion. Find a publicized ad from a trade journal and share how you would critique the ad. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 6

List three methods of job analysis and discuss the pros and cons of each method.  Name the top two you would use and why.  Find and discuss an article regarding job analysis that offers a unique perspective to this discussion. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.

Quiz 3
Take the 20 question Quiz over Chapters 5 & 6. You will have 30 minutes to complete it.
Audit: Step 2
Create a template for your audit that includes key functional areas you will be evaluating during your audit of the company submitted in Step 1.  Results in these areas are not yet required, but specific bullet ‘Areas of Interest’ should be itemized under each functional HR area. This will provide the backbone of your comprehensive audit.  Your point of contact (POC) with the company should be identified in this portion of the Audit progression.
Week 4: Screening tools and techniques; Orientation programs and employee training
Learning Resources
  • Text: Chapters 7 & 8
  • Lecture: The Hiring and Training Process
  • Media: Situational Interview
Discussion 7
Of all the screening tools discussed in Chapter 7, select 2 of them that you would apply to a specific job you want to fill; explain why you choose them.  (Think beyond the application and/or resume.) Find and discuss an article about how screening tools are being used effectively in the selection process. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 8

Think back to your first day on the most recent job you have held.  What could the organization have done to hasten your socialization and your adjustment to the job?  If you have not had a job of your own, inquire of a friend or family member their recollections and make your recommendations for improvement. Research and discuss an article regarding orientation or socialization of new employees. Your article should be unique, not one already discussed by a classmate.  Be sure to cite and provide a link to the article.

Quiz 4
Take this 20 question Quiz over Chapters 7 & 8. You will have 30 minutes to complete it.
Midterm Exam
The Midterm Exam covers chapters 1-8 and must be completed by 11:59 pm Sunday of week 4. It is not proctored. It will consist of 70 multiple choice questions and 1 essay question. You will have 120 minutes to complete it.
Week 5: Evaluation of Performance and Career Management
Learning Resources
  • Text: Chapters 9 & 10
  • Lecture: How can employee performance be evaluated and Careers effectively managed?
  • Media: Diversity
Discussion 9
Discuss one aspect of the feedback/appraisal process, methods, and cautions that you read about this week that strikes you as being the most effective approach to effective performance feedback. Find and discuss an article related to performance management that expands how we think about appraisals. Your article should be unique, not one already discussed by a classmate.  Be sure to cite and provide a link to the article..
Discussion 10

 Select one specific career management concern that you would like to discuss. Share options and considerations that might help resolve that concern.  For example two-partner careers, mobility, older workers, plateaued workers and many others. Find and discuss an article that presents creative approaches to career management. Your article should be unique, not one already discussed by a classmate.  Be sure to cite and provide a link to the article.

Quiz 5
Take this 20 question Quiz over Chapters 9 & 10. You will have 30 minutes to complete it.
Week 6: Pay and Incentive Systems; Indirect Compensation and Employee Benefit Plans
Learning Resources
  • Text: Chapters 11 & 12
  • Lecture: How pay, incentives, compensation, and benefits reward the employee and the company
Discussion 11
Discuss the impact of the $15.00 per hour minimum wage in some states on business strategies, workers, and outcomes.  Incorporate the terms and methods discussed in Chapter 11 along with your own thoughts and experience. Find and discuss an article about wages in the workplace. Share how it relates to our reading in Chapter 11 and your discussion. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 12

Discuss wage and benefits within your work experience in comparison to those suggested in Chapter 12.  How well were your benefits communicated to you? What would you suggest to improve ways to help employees fully understand their pay and benefits? Find and discuss an article regarding compensation options.  Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.

Quiz 6
This 20 question Quiz covers Chapters 11 & 12. You will have 30 minutes to complete it.
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Week 7: Union Representation and Collective Bargaining; Procedural Justice and Ethics in Employee Relations
Learning Resources
  • Text: Chapters 13 & 14
  • Lecture: Unions, Procedural Justice and Ethics in Employee Relations
  • Video: Managing Conflict in the Workplace
  • Video: Terminating an Employee
Audit: Step 3
Submit your complete, comprehensive HR Audit project.
Discussion 13
Part 1: Set up and describe a pretend situation where an employee is in the final stages of discipline leading to termination. Part 2: You are the Human Resource manager and you are responsible for terminating this employee.  Apply primary techniques from our text and the video, Terminating an Employee, in describing how you would initiate and complete the termination of this employee. Introduce an article that shares experience with employee termination. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 14

Based on the text and the Video workshop Managing Conflict In Your Workplace, share 3 things you learned about conflict resolution in the workplace. Share a situation in the workplace that you, as an HR Manager, would apply these techniques. (Real or devised)  Introduce an article that addresses conflict in the workplace. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.

Quiz 7
This 20 question Quiz covers Chapters 13 & 14. You will have 30 minutes to complete it.
Week 8: Safety, Health and Employee Assistance and International Dimensions of Human Resources
Learning Resources
  • Text: Chapters 15 & 16
  • Lecture: What are the safeguards for safety and health in the workplace?
Discussion 15
Discuss the cost benefit of adopting measures to enhance workplace safety and health. Find and discuss an article regarding workplace safety. Your article should be unique, not one already discussed by a classmate. Be sure to cite and provide a link to the article.
Discussion 16

Select Two (2) Human Resource topics we have discussed in this course, for example, Performance Management, Job Planning, EEO Laws, Career Management and so on.  There are many from which to choose. Rely on your text as your source, but do not quote or cite it. Explain each function with a single paragraph for each of your choices. Review all the discussion posts, and respond to at least two other students about their topic of choice. No additional research will be required in this discussion.

Quiz 8
Take this 20 question Quiz over Chapters 15 & 16. You will have 30 minutes to complete it.
Final Exam
 The Final Exam covers chapters 9-16 and must be completed by 11:59 pm Saturday. It is not proctored. It will consist of 70 multiple choice questions and 1 essay question. You will have 120 minutes to complete it.


Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism

Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College.

Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful.

All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Students with documented disabilities who may need academic services for this course are required to register with the office of Student Accessibility Resources. Until the student has been cleared through this office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus as soon as possible. The structure or the content of the course may make an accommodation not feasible. Student Accessibility Resources is located in Student Affairs in AHSC 215 and can be reached by phone at (573) 875-7626 or email at sar@ccis.edu.

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted. However, late initial posts may be awarded partial credit if they are posted before their end of the week deadline (Sundays).

No late assignments will be accepted without extenuating circumstances beyond the control of the student and with instructor notification prior to the due date.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.


Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.


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