Effective: Late Fall 8-Week, 2018/2019

MGMT 330: Principles Of Management

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  Course Description

Survey of principles of management. Familiarity with the history and evolution of the field and with modern principles and their application.

Prerequisite: MGMT 150, Junior Standing

Proctored Exams: None



  Textbooks

As part of TruitionSM, students will receive their course materials automatically as described below.

Required

  •  Bateman, Thomas & Snell, Scott & Konopaske, Robert. Management: Leading and Collaborating in a Competitive World. 13th ed, Irwin-McGraw Hill, 2018.  eText

Bookstore Information

Ed Map is Columbia College’s bookstore for Online, Nationwide, and Evening students. Visit https://www.ccis.edu/bookstore.aspx for details.

eText Information

If a course uses an eText, (see Textbook information above) the book will be available directly in Desire2Learn (D2L) and through the VitalSource eText reader the Friday before the session begins, if registered for courses prior to that date.  Students will have a VitalSource account created for them using their CougarMail email address. Upon first login to VitalSource, students may need to verify their account and update their VitalSource password.  More information about how to use the VitalSource platform, including offline access to eTexts, can be found in D2L.  Students that would like to order an optional loose-leaf print-on-demand copy of eligible eTexts can do so through the Ed Map storefront at an additional cost.  Once orders are placed, it can take approximately five to seven business days for students to receive their print-on-demand books.

Physical Course Materials Information

Students enrolled in courses that require physical materials will receive these materials automatically at the address on file with Columbia College.  Delivery date of physical materials is dependent on registration date and shipping location.  Please refer to confirmation emails sent from Ed Map for more details on shipping status.

Returns: Students who drop a course with physical course materials will be responsible for returning those items to Ed Map within 30 days of receipt of the order.  More specific information on how to do so will be included in the package received from Ed Map.  See here for Ed Map's return policy. Failure to return physical items from a dropped course will result in a charge to the student account for all unreturned items.

Note: Students who opt-out of having their books provided as part of TruitionSM are responsible for purchasing their own course materials, but may do so through the Ed Map storefront.

  Course Overview

This course is designed to provide the students with a survey of contemporary principles and practices of management concepts, structure and philosophy. They will learn that the managerial function is not a precise science and as such it continues to evolve. The business world is changing. Technological changes and competition in both domestic and international arena present the modern American manager with unique challenges. We must accept the fact that management is a learned skill, it cannot be inherited. Management is the successful outcomes of integrating the actions of people and resources to attain the most optimal output in accordance with company goals. We never become perfect managers as we continue to gain experience and learn throughout our careers. As you progress through this course the learning objectives for each chapter of the textbook will indicate the route we will take as we address the material. The authors of our textbook, Bateman and Snell, have assembled a wealth of information…both historical and current regarding the best and worst business practices. As you work through the textbook, please keep in mind the three Ms of management: Manpower, Materials, and Money. We readily recognize that managing the human element, manpower, is by far the most important of the three.

Each week we’ll focus on different aspects of the managerial process, its inherent issues, problems and solutions. The textbook chosen for this course offers an excellent compilation of text, current real life illustrations, personal surveys, and case studies. The situations and cases in this new edition are extremely valuable in enhancing our learning process. Of particular importance in this new edition are the “Power of Collaboration” and “Bottom Line” blocks, which capture the essence of each respective topic in easily understandable terms. By using this textbook and completing the assigned work, the student should derive a considerable amount of knowledge regarding the management principles from this course. The syllabus is structured around the sharing of knowledge and information. Students will be challenged to think “outside the box” and to offer solutions to situations which they might never encounter outside this forum.

  Technology Requirements

Participation in this course will require the basic technology for all online classes at Columbia College:
  • A computer with reliable Internet access
  • A web browser
  • Acrobat Reader
  • Microsoft Office or another word processor such as Open Office

You can find more details about standard technical requirements for our courses on our site.

  Course Learning Outcomes

  1. Describe and explain the functions of management and the skills needed to become an effective manager.
  2. Explain the environmental forces that influence organization strategy.
  3. Identify the strategy organizations use to compete globally.
  4. Explain how firms use human resources to gain a competitive advantage.
  5. Explain the behaviors characteristic of leaders of organizations.

  Grading

Grading Scale

Grade Points Percent
A 900-1000 90-100%
B 800-899 80-89%
C 700-799 70-79%
D 600-699 60-69%
F 0-599 0-59%

Grade Weights

Assignment Category Points Percent
Exams (4) 600 60%
Group Research Project (1) 130 13%
Dropbox Assignments (7) 140 14%
Discussions (13) 130 13%
Total 1000 100%

  Schedule of Due Dates

Week 1

Assignment Points Due
Discussion 1 10 Wednesday/Saturday
Discussion 2 10
Dropbox 1 20 Sunday

Week 2

Assignment Points Due
Discussion 3 10 Wednesday/Saturday
Dropbox 2 20 Sunday
Exam 1 150

Week 3

Assignment Points Due
Discussion 4 10 Wednesday/Saturday
Discussion 5 10
Dropbox 3 20 Sunday
Group Contract 10

Week 4

Assignment Points Due
Discussion 6 10 Wednesday/Saturday
Dropbox 4 20 Sunday
Exam 2 150

Week 5

Assignment Points Due
Discussion 7 10 Wednesday/Saturday
Discussion 8 10
Dropbox 5 20 Sunday

Week 6

Assignment Points Due
Discussion 9 10 Wednesday/Saturday
Discussion 10 10
Dropbox 6 20 Sunday
Exam 3 150

Week 7

Assignment Points Due
Discussion 11 10 Wednesday/Saturday
Discussion 12 10
Group Research Paper 100 Friday
Dropbox 7 20 Sunday
Peer and Self Evaluations 20

Week 8

Assignment Points Due
Discussion 13 10 Wednesday/Saturday
Exam 4 150 Saturday
Total Points: 1000

  Assignment Overview

Readings

You are expected to read and understand the course text. Please give this task your utmost attention. Generally, the student learns most of what they get from a course by reading the assigned materiel. With online learning the reading component becomes the key to successful outcomes.

Discussions

There will be one or two graded discussion questions each week. Each question is worth 10 points. Your original response to each question is due by Wednesday at 11:59pm CT each week. You are expected to respond to a minimum of two other students with constructive commentary by Saturday at 11:59pm CT.

Thoughtful participation in discussions is a course expectation and is required of all students. You are expected to read the discussions posted weekly. Your posting should be original and relevant to the assigned topics. Simply rephrasing another student's post is not acceptable. Discussion postings should be comprehensible and effectively communicate your ideas. Please pay attention to use of capitalizations, misspellings, incomplete sentences, and other violations of grammatical rules.

Dropbox Assignments

You will complete seven dropbox assignments during this course. Dropbox assignments will consist of question taken directly from the textbook. You should complete the assigned questions and submit them as a single Word document to the Dropbox. Each assignment is due Sunday by 11:59pm Central Time of the week assigned.

Group Research Project

There are four critical documents which comprise the Group Research Project.  They must be completed and turned in to the instructor. First is the Group Contract, available in Week 3, which outlines the duties and responsibilities of each teammate. This document provides a clear direction for the project, deadlines, and rules for interaction. Second is the Group Research Paper, in which all group members will have a role to fulfill. Third is a Self-Evaluation Form which each team member will complete to advocate for the work they completed and their grade.  Fourth is a Peer Evaluation Form for evaluating your peers' group work in terms of the Group Contract. Both evaluation forms, available in Week 7, serve the purpose of providing overall participation feedback to the instructor. The only way a group can succeed is for all students to contribute their “fair share” of effort to the project. Should someone be a “slacker” then the instructor will assign the project grades accordingly.  Submission of the Group Contract, Peer Evaluation and Self-Evaluation is worth 10 points each.  The paper is worth 100 points.  Thus the Group Research Project totals 130 points.

           Group Contract (10 Points)

Each work group will consist of four members.  Early in week three, your instructor will assign students to each group.  Groups will be identified as…Group I, Group II, Group III, etc. Once the identity of the group is provided, early in Week 3, it then becomes the responsibility of the group to collaborate within to form its own working strategy. A Team Leader should be identified as well as at least two researchers/writers.  Finally the fourth member of the group may be assigned whatever tasks the group deems necessary to research, document and present a viable product.  The Team Leader will assign deadlines, continually monitor all progress, ensure the project remains on schedule, communicating this the instructor and submit the agreed upon Group Contract to the appropriate dropbox folder by Week 3 by 11:59pm CT.

Group Research Paper (100 Points)

Your group will be asked to research, analyze, and present your findings on the topic chosen by your group in the Group Contract. The topics offered for your selection will all be closely related to the course materiel, real life managerial situations, and/or leadership topics. We will discuss the topics available after you have had a few weeks of experience with the textbook and the course material. Your Group Research Paper is due by Friday of Week 7 by 11:59pm CT and should consist of no less than 6 pages double spaced and a bibliography of 6 or more sources prepared in MLA Style Guide format. The Team Leader will submit your completed Group Research Paper to the dropbox.

    Peer and Self-Evaluations (10 Points each)

Then to ensure all team members participate to their fullest ability, each group member will submit a Peer Evaluation Form and a Self-Evaluation Form. Should any team member fall short of the overall team expectations such failure should be reported on these forms.

To avoid any compromise whatsoever, both the Peer and Self-Evaluation Forms will be submitted to the respective dropbox by Sunday of Week 7 11:59 PM CT.  Your instructor reserves the right to alter a non-participant grade accordingly.

Exams

You will complete an exam every two weeks for this course. You will receive a graded based on your understanding of the core material and ability to effectively express that knowledge. Each exam will consist of 60 multiple choice questions and you will have 90 minutes from the time you begin the exam.

  Course Outline

Click on each week to view details about the activities scheduled for that week.

Readings
Chapter 1, 2, 3 & Appendix A: The Evolution of Management
Introductions

Hello, Students!

At the beginning of each online class, it seems most appropriate that you introduce yourself. We are interested in who you are, where you live, where your are in your academic program, and any other pertinent information which you wish to offer. Please keep the post succinct and to the point.

I am also very interested in ensuring ALL students complete their personal profile and, if you don’t mind, please post a picture. After all, a picture is worth a thousand words—let us see you please. For a note of clarification: a picture is desired but not required. To edit your profile, click on your name in the upper right corner. You can add any information you feel comfortable sharing.

Discussion 1

For each of the management approaches discussed in Appendix A, give examples of each you have seen. How effective or ineffective were they?

Note: Your examples can be either from your personal or business world. As we can see from the evolutionary compendium the managerial function has transpired through several phases. The systems and scientific approach first offered us a basic understanding of the workplace and the ability of the human element to function therein whereas more recent refinements have given us a more systematic approach and all too often the bureaucratic theory as well.

Discussion 2

Identify a decision you have made that had important unexpected consequences. Were the consequences good, bad or both? Should you, and could you, have done anything differently in making the decision?

Note: Decisions are made daily in both our personal lives and the business world. As managers every decision we make affects either people or expenditures of resources. In this example, either your personal decision or a business decision is acceptable for illustration.

Dropbox 1

Submit your answers as a single Word document to the Dropbox.

  • Chapter 1: Answer discussion Questions 1, 5, & 6 on p. 24.
  • Chapter 2: Answer discussion Question 1 on p. 64, complete the 2.2 Corporate Culture Preference Scale exercise on pg. 65-66, and provide your personal value style as determined by the exercise along with a synopsis of your rating.
  • Chapter 3: Answer discussion question 2 & 8 on p. 96.
Readings
Chapters 4 & 5
Discussion 3

Identify a recent incident (within last six months) and discuss illegal, unethical, and socially responsible business actions in the current news. Include a link to the news article in your discussion post.

Note: If we read the Wall Street Journal or maybe Barrons Business Review, we will find daily reports of corporate activities. True, the media (TV and Internet sources) also tend to perpetuate any business transaction not considered ethical or properly aligned with current leadership. Let’s keep our examples to true business reports and avoid the political side which currently dominates the media.

Dropbox 2

Submit your answers as a single Word document to the Dropbox.

  • Chapter 4: Answer discussion questions 4 & 6 on p. 127
  • Chapter 5: Answer discussion questions 2 & 6 on p. 153, complete the 5.1 Measuring your Ethical Work Behavior exercise on pg. 154-155 and provide your chosen solution [i.e.,  a, b, c, d, etc.] along with a synopsis of what you learned about yourself after completion.
Exam 1
Complete Exam 1 in the Quizzes area by Sunday at 11:59pm Central Time. Exam 1 will consist of material covered in Chapters 1-5. You have 90 minutes and one attempt to complete this exam.
Readings
Chapter 6, 7, & 8
Discussion 4

The chapter specified some of the changes in the external environment that can provide business opportunities (technological discoveries, lifestyle and taste changes, and so on). Identify some recent changes on current trends in the external environment and the business opportunities they might offer.

Note: Your findings here should be very easy as we have had numerous evolutionary changes in the business community over the last 50 years. As we look back it is hardly conceivable at the improvements we have made in both human relations and technological advancements.

Discussion 5

Pick a job you have held, and describe it in terms of span of control, delegation, responsibility, authority, and accountability.

Note: The business world offers many varied opportunities to excel in the workplace. As workers we often do not stop to think about the terms listed in this question. The Unity of Command Principle refers to the basic rule that an employee must answer to a single manager and not several. An exception to this rule is the Matrix management concept. Your response here should be easily structured after having experienced the chosen organization where you worked.

Dropbox 3

Submit your answers as a single Word document to the Dropbox.

  • Chapter 6: Answer discussion questions 2 & 5 on p. 184.
  • Chapter 7: Answer discussion questions 1 & 6 on p. 214.
  • Chapter 8: Answer discussion questions 2 & 7 on p. 247.
Group Contract
Early in Week 3, you will discover the identity of your group members. Then collectively fill out the Group Contract. I've provided topics for you to select from in the Content Area that are closely related to the course material, real life managerial situations and/or leadership. Review the list as a group and select one to research, analyze and present. The Team Leader will then submit the Group Contract to the Dropbox by Sunday 11:59 PM CT.
Readings
Chapter 9 & 10
Discussion 6

If you were going into business for yourself what would be your core capabilities? What capabilities do you have now, and what capabilities are you going to develop? Describe what your role would be in a network organization, and the capabilities and roles of other firms you would want in your network.

Note: Entrepreneurship offers much flexibility in how you…the creator…manages and operates your business. Most people who strive to create their own business focus on the retail sector. Others might consider a consultant or even a service type business. Whatever the direction you choose to take, you will interface with other individuals (hopefully customers) who will pay for your products and services. This question focuses on what your strongest attributes are which will serve to ensure your success in the chosen business initiative.

Dropbox 4

Submit your answers as a single Word document to the Dropbox.

  • Chapter 9: Answer discussion questions 2 & 6 on p. 272.
  • Chapter 10: Answer discussion questions 4 & 6 on p. 306; complete the 10.1 Legal Interview Worksheet on pg. 306-307 and provide a synopsis of your results. Finally, working as an individual, complete the 10.2 Pay Raise Worksheet on p. 308 and distribute the money. Justify your distribution using a quantitative decisions process.
Exam 2
Complete Exam 2 in the Quizzes area by Sunday at 11:59pm Central Time. Exam 2 will consist of material covered in Chapters 6-10. You have 90 minutes and one attempt to complete this exam.
Readings
Chapter 11 & 12
Discussion 7

What opportunities do you see as a result of the changes in our nation’s workforce?

Note: Both demographics and diversity will serve to drive the future workforce structure. How these factors are integrated into the overall business base will determine the ultimate outcome. Your opinion is a valued approach to a viable solution for future managers...which you are studying to become.

Discussion 8

Identify someone you think is an effective leader. What traits and skills does this person possess that makes him or her effective?

Note: Since our class is focused on the business environment, let’s keep our examples in that sector. We need to stay away from the world of politics here and direct our thoughts on some really successful business leaders. These individuals can be local or national and may be involved in any phase of the business environment; wholesale, retail, manufacturing, service industry, etc.

Dropbox 5

Submit your answers as a single Word document to the Dropbox.

  • Chapter 11: Answer discussion questions 2 & 5 on p. 335.
  • Chapter 12: Answer discussion questions 1 & 6 on p. 367, complete the 12.1 Using The Five Sources of Power at Work exercise on p. 367. Provide your result (kind of power for each scenario) plus a reasonable justification of why you chose that particular “power” mode.
Group Research Paper
As a group you will be asked to research, analyze and present your findings on your topic. The Group’s Research Paper is due Friday of Week 7 by 11:59pm CT and should consist of no fewer than 6 pages double spaced and bibliography of 6 or more sources prepared in MLA Style Guide format. At least 3 of the sources should be other than from the Internet. The Team Leader will submit the completed Group Research Paper to the respective dropbox.
Readings
Chapter 13 & 14
Discussion 9

Give some examples of situations in which you wanted to do a good job but were prevented from doing so. What was the impact on you, and what would this suggest to you in your efforts to motivate other people to perform?

Note: This question builds on your background in the business world and also how you prepare to move to the leadership positions in the managing of corporate resources. We will all have good and bad experiences as we progress up the corporate ladder and assume more responsibilities. Let’s hear your story and how you accommodated the problem as well as what the outcome was.

Discussion 10

Discuss personal examples of virtual conflict and how they were managed, well or poorly.

Note: Managers deal with conflict daily. Solutions must be identified and resolutions must be implemented. Your personal experiences here will be a learning tool for us all.

Dropbox 6

Submit your answers as a single Word document to the Dropbox.

  • Chapter 13: Answer discussion questions 1 & 11 on page 396.
  • Chapter 14: Answer discussion questions 1, 3 & 8 on page 424.
Exam 3
Complete Exam 3 in the Quizzes area by Sunday at 11:59pm Central Time. Exam 3 will consist of material covered in Chapters 11-14. You have 90 minutes and one attempt to complete this exam.
Course Evaluation
Please evaluate the course. You will have an opportunity to evaluate the course near the end of the session. A link sent to your CougarMail will allow you to access the evaluation. Please note that these evaluations are provided so that I can improve the course, find out what students perceive to be its strengths and weaknesses, and in general assess the success of the course. Please do take the time to fill this out.
Readings
Chapter 15, 16 & 17
Discussion 11

Share with the class some of your experiences—both good and bad—with electronic media.

Note: The age of automation has given us much flexibility in data management. How we utilize this additional information is critical to the success of our business enterprise. We receive, store, manipulate, and transmit data on a continual basis. Sometimes mistakes and/or errors occur. This question allows you to identify those instances when things were both good and bad.

Discussion 12

In your opinion, what is the greatest technological invention of the last 100 years? Why?

Note: This is a wide open question. Please address it either from a personal or a business perspective. Historically, we think of personal gadgets we might be using, however when we step back and view the world as a whole many technological changes have occurred. Your response here will be most interesting as all our technology has served to enhance our lifestyles.

Group Research Paper
The Team Leader will submit the group’s completed paper to the respective dropbox folder by Friday at 11:59pm CT.
Dropbox 7

Submit your answers as a single Word document to the Dropbox.

  • Chapter 15: Answer discussion questions 1 & 8 on p. 451, complete the 15.2 Listening Skills Survey on pg. 453-454, and provide a synopsis of your results.
  • Chapter 16: Answer discussion questions 5 & 7 on p. 485.
  • Chapter 17: Answer discussion questions 4 & 5 on p. 513.
Peer and Self Evaluations
To ensure all team members participate to their fullest ability, each group member will submit a Peer Evaluation form and a Self-Evaluation Form. Should any team member fall short of the overall team expectations such failure should be reported on these forms. Submit both the Peer and Self-Evaluation Forms to the respective dropbox by Sunday 11:59 PM CT. Your instructor reserves the right to alter a non-participant grade accordingly.
Readings
Chapter 18
Discussion 13
Review the methods for dealing with resistance to change. Generate specific examples of each that you have seen and analyze why they worked or failed to work.
Exam 4
Complete Exam 4 in the Quizzes area by Saturday at 11:59pm Central Time. Exam 4 will consist of material covered in Chapters 15-18. You have 90 minutes and one attempt to complete this exam.

  Course Policies

Student Conduct

All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette.

Plagiarism and Academic Integrity

Academic integrity is a cumulative process that begins with the first college learning opportunity. Students are responsible for knowing the Academic Integrity policy and procedures and may not use ignorance of either as an excuse for academic misconduct. Columbia College recognizes that the vast majority of students at Columbia College maintain high ethical academic standards; however, failure to abide by the prohibitions listed herein is considered academic misconduct and may result in disciplinary action, a failing grade on the assignment, and/or a grade of "F" for the course.

Additionally, all required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site.

Non-Discrimination

There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status.

Student Accessibility Resources

Columbia College is committed to creating a learning environment that meets the needs of its diverse student body. If you anticipate or experience any barriers to learning, communicate your concerns with the instructor. In addition to speaking with the instructor, the following resources are available to ensure an opportunity to learn in an inclusive environment that values mutual respect.

  • For students with disabilities/conditions who are experiencing barriers to learning or assessment, contact the Student Accessibility Resources office at (573) 875-7626 or sar@ccis.edu to discuss a range of options to removing barriers in the course, including accommodations.
  • For students who are experiencing conflict which is impacting their educational environment, contact the Office of Student Conduct at studentconduct@ccis.edu or (573) 875-7877.
  • For students who have concerns related to discrimination or harassment based on sex, gender identity, sexual orientation, pregnancy or parental status, please contact the Title IX Office at titleixcoordinator@ccis.edu. More information can be found at http://www.ccis.edu/policies/notice-of-non-discrimination-and-equal-opportunity.aspx

Online Participation

You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible.

Attendance Policy

Attendance for a week will be counted as having submitted any assigned activity for which points are earned. Attendance for the week is based upon the date work is submitted. A class week is defined as the period of time between Monday and Sunday (except for week 8, when the work and the course will end on Saturday at midnight.) The course and system deadlines are based on the Central Time Zone.

Cougar Email

All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring email from that account for important messages from the College and from your instructor. You may forward your Cougar email account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other email providers.

Students should use email for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.

Late Assignment Policy

An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class.

No late discussion posts will be accepted.

Discussion Thread assignments may not be made up. The only way to conduct a productive discussion online is to reply promptly. If you miss the opportunity to post your response by the Saturday deadline, you will receive a "zero" for that particular discussion topic.

Dropbox assignments submitted late will result in the paper’s grade being reduced by 3 points each day they are late. Late assignments will not be accepted after midnight on Tuesday. Non-submission of a given assignment will result in a grade of “zero” for that requirement.

Group Research Project: The Group Research Project is due no later than Friday of Week 7 by 11:59pm CT (midnight). If you finish your Group Research Project early and want to turn it in, feel free. All grades will be posted in week 8, regardless of when the papers are submitted. Research papers may be turned in late up until Sunday night (midnight) of week seven, but 10% (10 points) of the point amount will be deducted the first day it is late (Saturday) and then 15% (15 points) the second day (Sunday). Group Research Projects will not be accepted after Sunday night (midnight) of Week 7.

Quizzes cannot be taken after the due date without instructor approval.

Course Evaluation

You will have an opportunity to evaluate the course near the end of the session. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted.

  Additional Resources

Orientation for New Students

This course is offered online, using course management software provided by Desire2Learn and Columbia College. The course user guide provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens.

Technical Support

If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Technology Solutions Center, or the D2L Helpdesk for assistance. If you have questions about the Ed Map storefront, please contact Ed Map Customer Service. If you have technical problems with the VitalSource eText reader, please contact VitalSource. Contact information is also available within the online course environment.

Online Tutoring

Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college.

Access Smarthinking through CougarTrack under Students -> Academics -> Academic Resources.