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SAMxp Software

Students taking CISS 170 will need to install the SAMxp software on their computer. The SAM software is located on the CD that comes in the textbook bundle from MBS. If you purchased used textbooks, you will need to contact your instructor for instructions on ordering the SAM software. You will get the Institution Key from your instructor.

In order to use SAMxp, you must have Internet Explorer 5.0 or later (it will not work with Netscape.)
You may download or upgrade Internet Explorer for free from Microsoft:

SAMxp Student Orientation
The online SAM XP student orientation walks you through the initial login process, setting up the user profile and joining a section.
View the orientation

Installation instructions:

  1. Install SAMxp on your computer
    To install SAMxp, insert the SAM/TOM CD and select "Install SAMxp". Follow the on-screen instructions. This process should create a SAM/TOM icon on your desktop.

  2. Initial Log in
    1. Launch SAMxp by double clicking on the SAM/TOM icon
    2. Click on orange "New User" button
    3. Enter 16-Digit Unique Key Code found in the back of your SAM/TOM Student User Guide
    * NOTE: You will only be prompted for this code the 1st time you login.

  3. Set up a User Account
    1. Enter your information for all fields. It is critical to remember your USERNAME/PASSWORD as this is what you will need for all subsequent log-ins to SAM
    2. USERNAME: use your e-Services Username
    3. PASSWORD: use your e-Services password
    4. SAVE

  4. Join a section
    1. Select the "Sections"
    2. Select "Join Section"
    3. Select the section you wish to join
    4. Click "SAVE"

Taking Practice Exams

  • Select the "Exams" module on the left-hand side of the screen
  • Select the scheduled practice exam and hit LAUNCH in order to take the exam

Viewing Exam Results

After taking the Practice Exam, you will receive a score. You should then go to the REPORTS menu and generate a STUDENT STUDY GUIDE. This will allow you to see exactly what you did, as well as to remediate back to the textbook for help, or to remediate to TOM for online training. (NOTE: You can also run TOM directly off of your CD.)

Technical Problems?

If you have any problems logging into SAM or launching an exam, please contact your Instructor first then, if necessary:

Course Technology Technical Support
(First Week Only) Hours of Operation: 7:30 a.m. - 10:00 p.m. Eastern Time Zone
Hours of Operation: 7:30 a.m. - 5:30 p.m. Central Time Zone
800/648-7450 (press 4 for Tech Support)

If you need immediate assistance between 6-10 p.m., please contact
Nick Baker, Course Technology Account Representative


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