Technical Support

Need help? Below is a list of support options available to Columbia College students, faculty and staff.

Technology Solutions Center:

For technical assistance or questions, please feel free to contact the Technology Solutions Center by:

• Email: CCHelpDesk@ccis.edu

• Phone:  (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
• Visit http://help.ccis.edu to view our knowledge base, check the status of your requests, submit new requests or view known system outages.  

Phone support hours:

• Monday - Thursday:  7 a.m. - 10 p.m.
• Friday: 7 a.m. - 8 p.m.
• Saturday: 10 a.m. - 6 p.m.
• Sunday: noon - 6 p.m.

Walk-in support hours:(Located in Launer Room 1)

For technical problems or error messages in Online Campus courses, contact the Desire2Learn (D2L) Helpdesk 24 hrs a day/7 days a week:  

• Email: helpdesk@desire2learn.com
• Phone: (877) 325-7778 (toll free call)

For questions about Online Campus advising, registration, payment or other Online Campus student services, contactonlinecampus@ccis.edu or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.

Questions about admission, registration or financial aid

• Phone: (800) 231-2391, ext. 7252

Columbia College general contact information

Need help unrelated to the issues listed above?

• Phone: (800) 231-2391 or (573) 875-8700
• Fax: (573) 875-7209
• Email: webmaster@ccis.edu

More contact information:

• College administrative offices
• Faculty and staff directories
• Nationwide Campuses

For questions about Online Campus advising, registration, payment or other Online Campus student services, contact  or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.