Technical support
Need help? Below is a list of support options available to Columbia College students, faculty and staff.
Technology Solutions Center:
For technical assistance or questions, please feel free to contact the Technology Solutions Center by:
Email: CCHelpDesk@CCIS.edu
Phone: (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
Visit our knowledge base, check the status of your requests, submit new requests or view known system outages.
Phone support hours:
Monday - Thursday: 7 a.m. - 7 p.m. CT
Friday: 7 a.m. - 5 p.m. CT
Sunday: Noon - 5 p.m. CT
Walk-in support hours: (Located in Launer Room 1)
While campus is closed, walk-in services are by appointment only.
Online courses (Desire2Learn/D2L)
For technical problems or error messages in Online courses, contact the Desire2Learn (D2L) Helpdesk 24 hrs a day/7 days a week:
Email: helpdesk@desire2learn.com
Phone: (877) 325-7778 (toll-free call)
For questions about Online program advising, registration, payment or other Online program student services, contact OnlineCampus@CCIS.edu or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.
Questions about admission, registration or financial aid
Phone: (800) 231-2391, ext. 7252
Columbia College general contact information
Need help unrelated to the issues listed above?
Phone: (800) 231-2391 or (573) 875-8700
Fax: (573) 875-7209
Email: WebMaster@CCIS.edu
More contact information:
College administrative offices
Faculty and staff directories
Nationwide Campuses
For questions about Online program advising, registration, payment or other Online program student services, contact or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.