Technical Support
Need help? Below is a list of support options available to Columbia College students, faculty and staff.
Technology Solutions Center:
The Solutions Center will be closed Monday, September 4th for the Labor Day Holiday. Regular hours will return Tuesday, September 5th.
For technical assistance or questions, please feel free to contact the Technology Solutions Center by:
- Phone: (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
- Visit http://help.ccis.edu to view our knowledge base, check the status of your requests, submit new requests or view known system outages.
Phone support hours:
Monday - Thursday: 7 a.m. - 10 p.m.
Friday: 7 a.m. - 8 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: noon - 6 p.m.
Walk-in support hours: (Located in Launer Room 1)
Monday - Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: By appointment only
Sunday: By appointment only
Online courses (Desire2Learn/D2L)
For technical problems or error messages in Online Campus courses, contact the Desire2Learn (D2L) Helpdesk 24 hrs a day/7 days a week:
For questions about Online Campus advising, registration, payment or other Online Campus student services, contact
onlinecampus@ccis.edu or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.
Questions about admission, registration or financial aid
- Phone: (800) 231-2391, ext. 7252
Columbia College general contact information
Need help unrelated to the issues listed above?
More contact information:
Mon-Fri
For questions about Online Campus advising, registration, payment or other Online Campus student services, contact or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.