Technical support

Need help? Below is a list of support options available to Columbia College students, faculty and staff.

Technology Solutions Center:

For technical assistance or questions, please feel free to contact the Technology Solutions Center by:

Email: CCHelpDesk@ccis.edu
Phone: (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)

Visit our knowledge base, check the status of your requests, submit new requests or view known system outages.

Phone support hours:

Monday - Thursday: 7 a.m. - 8 p.m. CT
Friday: 7 a.m. - 5 p.m. CT
Saturday: 10 a.m. - 5 p.m. CT
Sunday: Noon - 5 p.m. CT

Walk-in support hours: (Located in Launer Room 1)

Monday - Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: By appointment only
Sunday: By appointment only

Online courses (Desire2Learn/D2L)

For technical problems or error messages in Online courses, contact the Desire2Learn (D2L) Helpdesk 24 hrs a day/7 days a week:

Email: helpdesk@desire2learn.com
Phone: (877) 325-7778 (toll-free call)

For questions about Online program advising, registration, payment or other Online program student services, contact onlinecampus@ccis.edu or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.

Questions about admission, registration or financial aid

Phone: (800) 231-2391, ext. 7252

Columbia College general contact information

Need help unrelated to the issues listed above?

Phone: (800) 231-2391 or (573) 875-8700
Fax: (573) 875-7209
Email: webmaster@ccis.edu

More contact information:

College administrative offices
Faculty and staff directories
Nationwide Campuses

For questions about Online program advising, registration, payment or other Online program student services, contact or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.