Explanation of Bill
Statements are issued monthly to show students all account activity that has occurred for a specified period of time. The information listed below corresponds to the legend on the sample statement .
Statement Date- This is the last day of the period for which your statement was generated. Generally, this is the last day of a month, though periodically other dates are used. Any activity (payments, charges or financial aid) posted to your student account after this date will not be reflected until the next statement.
Total Balance- Is the current balance on your account at the time your statement was generated. Please note that awarded financial aid is not factored into this amount until after the last day to drop classes each session and it actually applies to your student account. To view your Current Balance, log on your ePayment account.
Financial aid that will be used to pay charges and reduce the amount you owe is recorded on accounts beginning the second week of class. Your balance will continue to show an amount due until the aid has been recorded.
If your Total Balance is a negative (credit) amount, it means that you are due money back. If the credit is due to excess financial aid, you should receive a refund approximately 1-2 weeks after the credit posts and do not need to make a request for this to happen. If the credit originated from a personal payment, for a class that you dropped or overpaid for, you can request a refund by emailing email@example.com.
Minimum Payment- Total Balance and Minimum Payment will usually be the same. If your Total Balance is a negative (credit), which usually indicates an overpayment, or applied financial aid exceeds charges, your Minimum Payment will be zero.
This statement does not reflect amounts and due dates of individual payment plans. If you are enrolled in a deferred payment plan, please pay according to that schedule. Your plan may be viewed online by clicking on the Payment Plans link at the top of your ePayments page.
Due Date- Statements have a default due date of the last day of the month. If you have entered into a deferred payment plan, please pay according to that schedule. Your payment plan may be viewed online through your ePayment account. To enroll in a payment plan, log on to your ePayment account. Or you may enroll in a payment plan in person at any Columbia College location.
Description- This section records your entire student account activity for the month. It will show the date, term, a brief description, charge, credit and balances for each transaction that occurred on your account.
Past Due- Shows the number of days your balance is past due and the payment that is due immediately. If payments have not been applied to the appropriate term or semester, a past due balance may show up even if your current account balance is zero.
If you have questions or need assistance, please contact your Columbia College location or the Enrollment Service Center at (800) 231-2391, ext. 7252 between the hours of 8 a.m. to 7 p.m. Monday through Thursday, and 9 a.m. to 5 p.m. Friday, CST. You may also send an email to firstname.lastname@example.org or email@example.com.
Payments may be made in person at any Columbia College location or online on ePayments. Payment can be made with cash, check or credit card (MasterCard, Visa or Discover).
If you wish to mail your payment, please remit to:
Attn: Enrollment Service Center
1001 Rogers St.
Columbia, MO 65216