Columbia College: Help

Help

Technical Help

Technology Services' Technical Support page

I have questions about eServices, passwords or account lockout - where can I go for assistance?
I am having difficulty accessing pages in eServices, what can I try to do to troubleshoot myself?
I am unable to access my Online Campus (D2L) courses, who do I contact?
I am having problems with CougarMail or need help to figure out how to use it, where can I go for help?
I am having problems with eRegistration - where do I go for assistance?
I am having still having technical difficulties - who can I contact?

General Questions

How do I apply to Columbia College?
How do I get a copy of my transcript?
I need to change my address - what do I do?
Do you have ESL program for non-native speaker? If yes, how much TOEFL score is needed?
Do you offer career services?
Do you post employment opportunities on your Web site?
Can I take classes at home via the Internet?
Is there any financial aid available for Online Campus?
If I apply online, will the reply stating my acceptance or rejection be by regular mail or e-mail?
Do you have an online bookstore?
How do I get a catalog of alumni merchandise?
Do you have a campus map available via your website?
Are there any exceptions to your requirement to live on-campus until age 22?
Do the dorms have curfews or check-in times?
Does your college have health insurance for its students?
Where is your Athletics Web site?
How do I contact a staff or faculty member from the home campus in Columbia, Missouri?
How do I contact a staff or faculty member from an extended (nationwide) campus?

Additonal Questions

If you have a question that is not answered here, feel free to contact Columbia College.

Technical Help

I have questions about eServices, passwords or account lockout - where can I go for assistance?: Look through the eServices FAQ to get answers and solutions to common questions and problems — such as login issues, login activation, account lockout, passwords, usernames, etc.
I am having difficulty accessing some pages in eServices, what can I try to do to troubleshoot myself?: Take a look at these solutions for common eServices problems in the eServices troubleshooting page.
I am having problems with CougarMail, or need help to figure out how to use it - where can I go for help?: See the CougarMail FAQ or visit the CougarMail User Guide.
I am having problems with eRegistration - where do I go for assistance?: See the eRegistration FAQ to find answers to common questions.
I am unable to access my Online Campus courses, who do I contact?: If you are not able to access your online classes, contact our Online Campus here: email: onlinecampus@ccis.edu or call: (573) 875-7246 or (800) 231-2391, ext. 7246.
I am having still having technical difficulties - who should I contact?: If you are still having technical difficulties that are not answered in the eServices/Cougarmail online help pages, call or email our eServices Help Desk. Call (573) 875-7369 or (800) 231-2391 ext. 7369.

General Questions

How do I apply to Columbia College?: Choose the appropriate admission application on the apply page.
How do I get a copy of my transcript?: To obtain an official copy of your transcript of to have one forwarded to another institution, a written request with your signature is required along with a $7.50 fee. Send transcript requests to:
Transcripts, Columbia College
1001 Rogers Street
Columbia, MO 65216
Please allow at least 3-5 business days to process your request. Click here for a printable transcript request form in PDF format.
I need to change my address - what do I do?: Fill out a Change of Address Form. If you have related questions, please contact the Registration office. They can be reached at (573) 875-7526, toll free (800) 231-2391, ext. 7526, via e-mail at registration@ccis.edu, in person at 111 Missouri Hall Columbia, MO, or by regular mail at Registration office, 1001 Rogers St, Columbia, MO 65216.
Do you have an ESL program for non-native speakers? If yes, how much TOEFL score is needed?: Please see International Admissions pages for more information.
Do you offer career services?: These services are provided to all Columbia College students and alumni by Career Services Center.
Do you post employment opportunities on your Web site?: Yes, in Human Resources area.
Can I take classes at home via the Internet?: Yes, see the Online Campus pages for more information.
If I apply online, will the reply stating my acceptance or rejection be by regular mail or e-mail?: E-mail.
Do you have an online bookstore?: Columbia College bookstore has their own Web site at http://ccis.bkstore.com. We also have an online vendor that supplies textbooks for students of Online Campus and some Nationwide campuses.
How do I get a catalog of alumni merchandise?: Alumni merchandise is not currently sold over the Internet. However, we are looking into the possibility. In the meantime, please contact Development and Alumni Office to request a catalog or place an order.The online bookstore also has some merchandise for sale.
Do you have a campus map available via your website?: Yes, we do. See it under Columbia, MO section.
Are there any exceptions to your requirement to live on-campus until age 22?: All freshmen and sophomores and any students receiving institutional aid are required to live on campus. Exceptions are: students age 22 or older; if living with parents in Boone County; married; have a child; or military veteran. Appeals should be addressed to Assistant Dean for Campus Life.
Do the dorms have curfews or check-in times?: Residence Halls do not have curfews or check-in times.
Does your college have health insurance for its students?: Campus Life has a voluntary program in which students sign up directly with the company. Price varies with the coverage desired. For more information regarding student health contact Campus Life.
Where is your Athletics Web site?: The Columbia College Cougars' Web site is located at www.columbiacougars.com.
How do I contact a staff or faculty member from an extended (nationwide) campus?: Go to that nationwide campus' Web site, and click "Directory" at the top of any page on that site.